HardOCP News
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- Dec 31, 1969
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Remember the story about Verizon telling a woman she needed a "lawyer and a subpoena" to get an itemized bill? Well, it looks like a judge disagreed.
The only way that Verizon would offer any information about a past charge in response to a consumer inquiry was to require that customer to hire a lawyer and subpoena their own usage information. By no reasonable standard could this be considered reasonable customer service.