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PNY Geforce GTX 570 - Bait & Switch Game

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ricky_005

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PNY is Fraudulent Marketing! the Geforce GTX 570 Cards

They are a cheaper non-reference versions of the 570 and defrauding consumers out of hard earned money!

Would advise to stay far away from PNY.......

Here are the Photo links of the Fraudulent PNY GTX 570 Card I received from NewEgg

http://www.flickr.com/photos/47333305@N02/5550525840/
http://www.flickr.com/photos/47333305@N02/5550523546/
http://www.flickr.com/photos/47333305@N02/5549938903/

:mad:
PNY GTX 570 http://www3.pny.com/GTX-570-1280MB-PCIe-P2954C451.aspx

"NewEgg" PNY GTX 570 http://www.newegg.com/Product/Product.aspx?Item=N82E16814133370

I returned the card for many reasons!
1. Has a GTX 560 ti cooler = Hot GPU temps!
2. Rear Vent is non functional = Dumps heat in Computer case! "Its like Turning your Computer Case into a Easy Bake Oven. Brownies Anyone? Let me check to see if there done. " Opening Drive Bay Door " .......Yep there ready.....Come and gettem while there HOT... " Haha
3. The simple fact that I don't like the idea of giving my business to companies that practice Fraudulent Marketing!!! ( Crooks! )

NOTES:
Anyone reading this post with a good head on his shoulder will see the deception from the poster try to discredit the propose of this post. These poster may have ties with Newegg, PNY Technologies ,entities with motives unforeseen, or simply have no common sense.

There are other post by me in-which I clearly expose the negative design aspect of a Non-Reference Design Nvidia card. In most all of the Non-Reference Designs they are simply a cheaper design & possible may add some pleasing Aesthetics, but by no means support all the various Industry Computer Case Design Standards. The main Concern in the Non-Reference Design is the great amount of heat generated from the GPU being exhausted into the Computer Case for the sake of more money in there pockets, and less in yours. The Nvidia Reference Design is a well thought out engineered design which will be in total compliance with all case manufactures. The main reason manufactures turn to a Non-Reference design is quite simple...Its Cheaper, yet they still demand Reference Design MSRP or Greater.

Peace Out...........
 
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many vendors change to non-reference designs. it's the retailer's responsibility to update their photos, not PNY. same thing happened with Best Buy and some XFX cards. when i purchased my XFX 5770 from Best Buy i had a clerk open the package for me to verify it was a reference design card. i had read posts around the web of people receiving non-reference cards even though Best Buy's website pictured them. obviously you don't get the luxury of checking beforehand with newegg.

no reason for the dramatic sensationalism. PNY is not trying to scam their customers.

edit: i'll add that PNY should update their own website to reflect the change, much like XFX does.
 
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ricky_005 said:
PNY is doing a Bait and Switch with the Geforce GTX 570 Cards

They are a cheaper versions of the 570 and defrauding consumers out of hard earned money!

Would advise to stay far away from PNY.......

Photos and thread can be found here.... http://slickdeals.net/forums/showthread.php?p=38183045&posted=1#post38183045
Click to expand...

Ricky I read the thread and your comments before and I wanted to tell you that your making a huge stink out of nothing really. I understand this was probably a shitty situation and you probably didn't get treated the way you felt you deserved and probably the way I or anyone else may feel but what you got was a new design for the GTX 570. A major board manufacturer Flextronics is building these GTX 570s for any manufacturers that will buy them and they are charging slightly less for them, hence the great price you got for it. Just an FYI, flextronics builds reference cards for nvidia sometimes too.

EVGA bought this card by the truckload and are selling it as the GTX 570 HD

http://www.newegg.com/Product/Produ...30613&cm_re=gtx_570_hd-_-14-130-613-_-Product

The card has a displayport, 2 dual link dvi's and a mini hdmi. See the pictures. PNY's marketing department is slow to react and I"m sure you'll see the card updated in newegg within a week or 2's time. I mean a month is not enough time for them, they're that slow.

The board uses the exact same pcb as the GTX 560Ti reference design

http://www.newegg.com/Product/Produ...130604&cm_re=gtx_560Ti-_-14-130-604-_-Product, it also has improved VRM's over the GTX 570 so you just sent back the best GTX 570 as far as overclocking that you could get.

GTX 570's are dying like crazy due to overclocking and cheap vrm's used in the reference design. This card does indeed vent some heat into your case but you can deal with that by setting up a good intake/exhaust case fan setup.

PNY is wrong for not renaming this card GTX 570 SE or something just to let you the buyer know it's a different design, but what you were getting was 100% a GTX 570, gpu, memory and even a better vrm design that wont die on you for overclocking after a week. It's a shame you sent it back so fast without trying to work out the kinks. Could have been a keeper.
 
while i dont disagree with how annoying this is, i think you need to be careful with your definitions
http://en.wikipedia.org/wiki/Bait-and-switch

bait and switch is a very specific term, and I don't understand how it applies here.
I think you could flat out label this is false advertising, sure, but this is not a bait and switch.

edit: Oh, and i know what you mean OP, this is pretty annoying. Bought an xfx 4890 once with non reference cooler, but the picture clearly showed a full rear exhaust cooler. Annoying. Returned it the same day.
 
I think the real issue here is PNY using the same part number for both the reference and non-reference designs. How is this even remotely acceptable?

The EVGA example does not apply here as they clearly have a different part # and even a different name (570 HD) for the card.

As a consumer I expect that if I look up a part number and see a product listed on a manufacturer's site with that same part number that I'll be getting the exact same part.

This is clearly NOT a bait and switch scenario but I can definitely understand the OP's frustration.
 
@ serpretetsky Your Correct on that matter ...... it would be better defined as Fraudulent Marketing!

There is no excuse for this kind of Crap!
 
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i'm curious if the card you received has the same model number shown on newegg and PNY's website? as a point of comparison, XFX issues new model numbers for their non-reference cards. if it's a new model number both newegg and PNY should have updated their websites. you didn't receive the product you thought you were getting from newegg, and i understand your frustration with that.
 
@Lord_Exodia

The question's I am about to ask will make most everything you have stated irrelevant!

1. Why would PNY be trying to mislead consumers?

2. Why use Fraudulent Marketing practices unless your trying to hide something?

3. If all you speak of is so great, why not Market those points?

3. Are you trying to make excuses to justify PNY for using Fraudulent Marketing practices?

If you overclock any chip you run the risk of damaging the chips or shortening the life of the product. This card was not designed to be overclocked if it was capable of running at higher frequencies reliability I assure you Nvidia would have them running at a higher frequencies. Warranty also will be voided!

As for EVGA they have formed a great reputation over the years for manufacturing quality cards. The one you speak is not one of them. They decided to cut corners on the 570 HD ( It's not a reference design! ) as has many other card manufactures. There are many reason why they do this,
1. cheaper than the reference design. ( Just like the PNY & EVGA 570 HD Card )
2. Higher temps to ensure a high level of transister wear.
3. More money in there pocket, less in yours!

I returned the card for many reasons!
1. Has a GTX 560 ti cooler = Hot GPU temps!
2. Rear Vent is non functional = Dumps heat in Computer case!
3. The simple fact that I don't like the idea of giving my business to companies that practice Fraudulent Marketing!!! ( Crooks! )

What did I get to replace it?
I bought a EVGA GTX 470, Sale price + 10% in-store discount coupon + $35 rebate I'm sitting pretty at $180 for a reference design. Yes its a warm chip but for $180 that's hard to beat!

No more experimenting with other manufactures! I have always bought EVGA products in the past, and will continue as long as they are making quality reference designs.
 
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I feel like this is being blown way out of proportion... Something about mountains out of anthills.

Yes, it's annoying that non reference and reference are the same part number, but it's not like you got a lower performing card or anything. You bought a GTX 570 and you got a GTX 570. Your understandably annoyed at this but still.
 
ricky_005 said:
@porter - PNY GTX 570 http://www3.pny.com/GTX-570-1280MB-PCIe-P2954C451.aspx
"NewEgg" PNY GTX 570 http://www.newegg.com/Product/Product.aspx?SID=u0t2694427f9fp0c0s701&AID=10440897&PID=1225267&nm_mc=AFC-C8Junction&cm_mmc=AFC-C8Junction-_-cables-_-na-_-na&Item=N82E16814133370&cm_re=gtx_570-_-14-133-370-_-Product
Click to expand...

yeah i realize both sites show the same model number. i'm curios if the card and box you received show the VCGGTX570XPB model number. like Uberbob said, you're understandably frustrated but there's no reason to make it out to be more than it is.
 
lostroc888 said:
The EVGA example does not apply here as they clearly have a different part # and even a different name (570 HD) for the card.
Click to expand...

EVGA takes it to the extreme- they always have multiple part numbers for the exact same card.
 
Lord_Exodia said:
http://www.newegg.com/Product/Produ...30613&cm_re=gtx_570_hd-_-14-130-613-_-Product

The board uses the exact same pcb as the GTX 560Ti reference design

http://www.newegg.com/Product/Produ...130604&cm_re=gtx_560Ti-_-14-130-604-_-Product, it also has improved VRM's over the GTX 570 so you just sent back the best GTX 570 as far as overclocking that you could get.
Click to expand...

@lord, just wanted to point out the circuit boards are not exact. The coolers are tho...
take a look at the photos of card from back. Notice the memory layout and core shape (570=square, 560=rect). The 560 also has only one SLI connector.

@ricky, I agree that PNY shouldn't have made the change without differentiating between the versions. It's likely newegg will update this if people start sending cards back. I would prefer to know what version I'm getting.
 
Thanks Staypuft for your input....... Just wanting to let people aware of the PNY Con so others don't get surprised as I did!
 
@Ricky


1. Why would PNY be trying to mislead consumers?

How are you so sure they are purposely trying to mislead customers, could it not be that their marketing dept is slow and this was all a innocent mixup as has happened in the past?

2. Why use Fraudulent Marketing practices unless your trying to hide something?

Why so quick to make slanderous allegations, did they really piss you off this much? It seems you have complete tunnel vision to anything other than they are sneaky snakes preying on the innocent customer, that or you want everyone to think that way of them. Either way the agenda is very opinionated and your trying to serve it as fact and it doesn't seem as solid as you feel it is.

3. If all you speak of is so great, why not Market those points?

Again, they probably have no idea about the bennefits of these over standard GTX 570s or the drawbacks, PNY's marketing department is very poor, I've dealt with that company quite a bit over the last 10 years and kind of have a good handle on how they do business.

3. Are you trying to make excuses to justify PNY for using Fraudulent Marketing practices?

I'm not trying to make excuses, I'm ust trying to get you to lose your tunnel vision and think of other scenarios instead of wasting your time going across the internet to every forum in the world on a forum national smear campaign. Your free to do that if you want but I think it's a big stink over nothing really. At the end of the day you have a right to return it and you did. Then you should have probably informed newegg about the issue, and you did, maybe post a review on newegg, That's probably where it should have ended. Usually people who do what you do have a hidden agenda. Don't be surprised if you get alot of people who feel the same way as I do.

I could ask you similar questions to make your argument seem irrelevant

1. Why are you posting this on multiple forums all over the internet, including posting this twice on this forum after you returned the card, informed newegg about he issue etc...?

2. Why do you continue to say that they are doing "bait and switch" and fraudulent marketing etc.. even when people explain other possibilities as to how/why this could happen innocently

At the end of the day ricky, it sucks that you got a card that was different that what you obviously should have gotten. As a customer you nave a right to several types of recourses. You chose to return it, inform the company who sold it to you, call pny and ask/let them know.

I'd even go as far as you have the right to go out there and let people you think should know be aware of the issue by posting a informative FYI(not slanderous) type of post.

My problem with your logic is that you see it only your way, you are signing up to forums where no one knows you, specifically to slander this company to purposely make them lose business by making accusations of wrongdoing instead of acknowledging a possible innocent mix up. I bet if you get a call from their legal team about what you've been doing, requesting a cease and desist, would be quite unwelcome to you, but at the same time their in their right to do something like that at this time with the way you have been carrying on, just like you had the right to return and take action to let newegg know, post a review on newegg and let your friends know. You are doing one over if you ask me.
 
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You are a perfect example of weak consumers that will take anything that is thrown at them. You are the type PNY and other companies prey on.

There is simple no excuse for PNY or any other company ........ You can argue all you wish Lord_Exodia but it will not change the facts!

For PNY to send the Nvidia Reference Design out to reviewers so consumers are aware of what PNY are offering for the New GTX 570. Than turn around and ship Non-Reference Nvidia cards to suppliers is just flat out wrong! Even PNY website are still Marketing Nvidia Reference design and specs is just Bu||Sh|t. Apparently they are not making a Nvidia Reference design GTX 570 any longer ...... but what you will get is a Cheaper Non-Reference Design.

If PNY's Marketing or Technical department is incapable of a simple task, maybe they should consider making Straw Baskets and sell them as Water Bowls...... Haha

I'm simple informing the community of the Con which PNY is partaking.
 
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Exodia I just want to say something. If PNY chooses not to create separate model numbers to differentiate products that use different PCBs and HSFs, I consider that to be negligent behavior. When I see a specific model with images that is portrayed to be a certain design, I expect it to be the one that I receive. So I do think something wrong has been done, and PNY chose to do it, so it was done on purpose. Do I think it was done maliciously? Probably not. EVGA sells the same design, so it's not a low quality design in that sense, but there should be specific models for specific GPU designs.

My two cents.
 
ricky_005 said:
You are a perfect example of weak consumers that will take anything that is thrown at them.
Click to expand...

he sounds like a level-headed consumer that keeps things in perspective to me. you've got your problem solved and you've alerted the community, which is nice of you. this could have been a simple "hey guys just want to give you a heads-up" thread.
 
@Ricky

Thanks for the heads up, but i still think your over reacting.

If im shopping around for non ref cards i usually email the retailer to make sure that they really do have the card in stock and that the picture on their site matches what im looking for.
 
if its a 570 and you got a 570 who cares what design it is. i have to pny 460's one a ref design and one not. guess what they both o/c the same and perform the same. one does run a tad hotter bu who cares.
 
ricky_005 said:
You are a perfect example of weak consumers that will take anything that is thrown at them. You are the type PNY and other companies prey on.

There is simple no excuse for PNY or any other company ........ You can argue all you wish Lord_Exodia but it will not change the facts!

If PNY's Marketing or Technical department is incapable of a simple task, maybe they should consider making Straw Baskets and sell them as Water Bowls...... Haha

I'm simple informing the community of the Con which PNY is partaking.
Click to expand...

Haha, are you being serious?

A weak consumer? Don't be an idiot. I've received items I've ordered before that were not quite what I expected, but I didn't go berserk and make it a point to degrade their name across the internet.

I bought an 8800 GTS from EVGA that came in the mail with no markings on the cooler and a green PCB instead of the black in the picture. I assumed either the picture or the card was a mistake, contacted them, and got it taken care of. Instead of going full rage on them, I just figured out the issue, and I still purchase all of the parts I can from them.

It's not a con, its a mistake. PNY isn't just some little company, and I can guarantee you they did not do this on purpose, and are not out to get the consumer. It sort of sucks, but you are taking a "meh" situation and turning it into the apocalypse. Thanks for joining the community, now please go away.
 
XacTactX said:
Exodia I just want to say something. If PNY chooses not to create separate model numbers to differentiate products that use different PCBs and HSFs, I consider that to be negligent behavior. When I see a specific model with images that is portrayed to be a certain design, I expect it to be the one that I receive. So I do think something wrong has been done, and PNY chose to do it, so it was done on purpose. Do I think it was done maliciously? Probably not. EVGA sells the same design, so it's not a low quality design in that sense, but there should be specific models for specific GPU designs.

My two cents.
Click to expand...

As usual I agree with you, I even agree with Ricky on this point. I just don't think that they purposely decided to go cheap and put cheap cards in boxes to screw customers. That's my only point. I never said ricky was wrong about this issue. Pay for a card represented as a reference = get a reference design. (even though most have VRM issues preventing good long-term overclocks LOL) However;

Buy card as reference
Get different card
Return card to newegg
Call pny to ask about it
Get explanation about them changing design
Telling newegg it's bait and switch tactic
signing up to forums around the internet noone knows you to slander a company who
a) never denied you a refund
b) acknowledged the mistake/change in design
c) probably has innocently forgotten to send the new pics to newegg
d) possibly did send the pics to newegg but newegg hasn't gotten around to update them

I think Ricky is going a little too far over nothing really. If PNY would have said F-you you can't return it and newegg too then I'd go around advocating for this type of posting across the net! I'd even go outside of PNY's corporate offices with picket signs and boycott their products.

Here we have an honest company, who is making a dumb marketing mistake and a overreacting customer who is commiting mass internet wide slander IMO
 
No Slander Here! ...... Where dealing with Facts!

I would though like to know why a long forum member would not recognize the facts, and assume this is a mistake on PNY part, very suspicious behavior.

This is for the people which just swallow........ Which these are the very consumers that have been conditioned to accept abuse from consumer goods manufactures. "If you accept anything less than 100%! You will never achieve 100%" :p

As for taking things to Far...... This is normal behavior patterns of humans. So what planet are you from?
 
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ricky_005 said:
No Slander Here! ...... Where dealing with Facts!

I would though like to know why a consumer would not recognize the facts, and assume this is a mistake on PNY part, very suspicious behavior.

This is for the people which just swallow........ If you accept anything less 100%! YOU WILL ALWAYS BE SHORT CHANGED!
Click to expand...

Srsly? I might buy PNY products from now on just to spite you. I have bought cards and memory from them in the past and never had any issues. There not my absolute first choice, but I think you fixed that for me.
 
Mosher said:
Srsly? I might buy PNY products from now on just to spite you. I have bought cards and memory from them in the past and never had any issues. There not my absolute first choice, but I think you fixed that for me.
Click to expand...

+1

PNY has now gained 2 loyal customers from now on thanks to Ricky!! :D

Cmon guys join us, PNY has enough cards for everyone here in the forum!!
 
Lord_Exodia said:
Post #23 (truncated)
Click to expand...

I didn't consider the big picture. I would have to agree with your point, ricky is making too big a deal out of this.

I would caution against buying PNY's graphic cards though. PNY's warranty will only replace or repair a card under warranty, and if they no longer manufacture your card, and cannot fix it, you are out of luck. A new PNY card using a GF100 (such as the 470) being sold at Newegg has no warranty. If you value warranty at all, PNY's is wishy-washy at best and nonexistent at worst.

EDIT: I believe they have the same policy for memory.
 
ricky_005 said:
No Slander Here! ...... Where dealing with Facts!

I would though like to know why a long forum member would not recognize the facts, and assume this is a mistake on PNY part, very suspicious behavior.

This is for the people which just swallow........ Which these are the very consumers that have be conditioned to accept abuse from consumer goods manufactures. "If you accept anything less 100%! You will never have 100%"

As for taking things to Far...... This is normal behavior patterns of humans. So what planet are you from?
Click to expand...

sign_rofl.gif


spray_trollface_copy.png
 
I agree with the OP, I'm sorry that some of you have no value of the time and energy you spent earning $370, how ever little or long it might be. Companies not keeping their information up to date for whatever reason deserve no Mercy, just remember, all they care about is that they make MORE money, in the end, as long as they continue to grow / remain profitable, that's what matters to them, you however have to take care of yourself and your own finances.

Now, weather this is or is not fraud, who knows, I'd be pretty pissed to if I got something other then what I paid for, and I'd probably ask the Vendor / Retailer to exchange or return it. Sorry :p I'm very picky about what I buy, and I Spend time researching what it is I spend my money on, so it's something I don't take lightly when a company decides to sell me something other then I thought I was getting when I paid them, I held up my end (Paid for the item) they need to hold up their end(deliver what they said they would when I paid).
 
Doubl3KiLL said:
sign_rofl.gif


spray_trollface_copy.png
Click to expand...

LOL...

Ever heard slick rick's "Mona Lisa"

http://www.youtube.com/watch?v=EW-4J80lF8U

And let me spell my name out for you it's R.I.C.K.Y.

R-RAVISHING
I-IMPRESS
C-COURAGEOUS OR CARELESS
K-FOR THE KANGOS WHICH i GOT
AND WEAR EM EVERY DAY
AND Y
Y NOT

However in this thread it's...

R-RUDE AND RIDICULOUS
I-IGNORE
C-OMPANIES MAKE MISTAKES
K-KILL THEM!!
AND Y
YOUR A WEAK CUSTOMER!!
 
Digital Viper-X- said:
I agree with the OP, I'm sorry that some of you have no value of the time and energy you spent earning $370, how ever little or long it might be. Companies not keeping their information up to date for whatever reason deserve no Mercy, just remember, all they care about is that they make MORE money, in the end, as long as they continue to grow / remain profitable, that's what matters to them, you however have to take care of yourself and your own finances.

Now, weather this is or is not fraud, who knows, I'd be pretty pissed to if I got something other then what I paid for, and I'd probably ask the Vendor / Retailer to exchange or return it. Sorry :p I'm very picky about what I buy, and I Spend time researching what it is I spend my money on, so it's something I don't take lightly when a company decides to sell me something other then I thought I was getting when I paid them, I held up my end (Paid for the item) they need to hold up their end(deliver what they said they would when I paid).
Click to expand...

It has nothing to do with how much I value my money. I love my money, I would sleep with it if it wasnt weird. But my hardware retailers are like my friends, i give them money to stay in business, they give me the things I want and the way I want them. If my friend makes a mistake, well, that sucks, but I forgive him. If I gave a buddy of mine $100 for a box of white mechanical pencils with 1 inch erasers, and I got a box of black mechanical pencils with 2 inch erasers that erase better, Im not going to call him, tell him hes a con artist, go on facebook and tell everyone who knows him to watch their backs because hes trying to screw them, and call his vendor and tell them hes a bullshit swindler. I'll call my buddy, as him if he was drunk, he would say "oh shit my bad, let me figure this out for you" and we would go along our merry way.
 
@ Doubl3KiLL

What would you do if the Pencils you got were Hot Pink had 3mm Wanker printed on the shaft & 2" erasers were Purple?
 
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ricky_005 said:
@ Doubl3KiLL

What would you do if the Pencils you got were Hot Pink had 3mm Wanker printed on the shaft & 2" erasers were Purple?
Click to expand...

Please refer to post #35:

Im not going to call him, tell him hes a con artist, go on facebook and tell everyone who knows him to watch their backs because hes trying to screw them, and call his vendor and tell them hes a bullshit swindler. I'll call my buddy, as him if he was drunk, he would say "oh shit my bad, let me figure this out for you" and we would go along our merry way
Click to expand...


Derp
 
I would though like to know why a long forum member would not recognize the facts, and assume this is a mistake on PNY part, very suspicious behavior.
Click to expand...

Dang it! You figured out our evil plot. I might as well confess, it is a conspiracy, and [H] is involved. All of us are. We almost got you but your just too cagey for us! Well, off to form our next evil plan. :rolleyes:


(edit: I dont agree with companies marketing non-reference cards as reference, but dude, you really need to chill. Its not worth getting this worked up over. )
 
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Direfox said:
Dang it! You figured out our evil plot. I might as well confess, it is a conspiracy, and [H] is involved. All of us are. We almost got you but your just too cagey for us! Well, off to form our next evil plan. :rolleyes:
Click to expand...

Yes, ricky, be careful...

tarp-30198.jpg
 
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