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Good luck with that. The only advice I've ever received from Samsung Tech Support was "if something is wrong or your not happy with it, RMA the drive." The fact that Samsung didn't even state that the advanced format is used on the F4s is another pure failure. Unreal. I started buying F4s...

I would patch it first before installing it, though either way should work equally well. I'd just rather get it fixed from the start. Quick format is fine - especially for a new drive. There's a confirmation test posted earlier in the thread, but it's not that simple. You can scan w/...

I recommend you run the patch first - before running ESTools (or similar diagnostic scan) or format/partition/etc. That's really all you can do unless you want to try to recreate the problem to test the patch as others have posted earlier.

@ drescherjm and anyone else. When I run Crystal Disk Info, only my F4s show without a dirve letter yet eveyr other drive I own (including F3EG & F3) all show the proper drive letter (see screenshots below). Any idea why that is and/or iif this indicates a problem? I've reinstalled Cystal...

SoxFanNH - those access times are higher than what I would expect from this drive. Does HD Tune give you the similar results? I don't have any F4 HDTune benchmark test results saved, but I do have test results saved for both of my two F3EG 2TB drives. HDTune gave an access time of 12.9ms for...

llmercll - I'm glad I could help. I don't know why Freedos didn't work for you (it didn't for me either O.o). Same for why I could patch with the bios set to IDE as well as ACHI (first patch attempt) while others can only patch with ACHI enabled. According to drescherjm’s post above, patching...

llmercll - no worries. I can emphathize. :D I suggest creating a USB flash drive boot "disk". Assuming you already downloaded the patch (if not get it here F4EG patch), download HP USB Disk Storage Format Tool and Windows 98 System Files. You can substitute FreeDos for the Win 98 files...

Drescherjm right about using a direct SATA connection to the motherboard rather than try E-Sata - though I don't know why FreeDos is recommended over using Win 98 boot files. recommened FreeDos over Win 98 boot files. I'm not sure what you mean be "useage dump." Are you getting a "download...

Just ignore that. It means that Samsung tech support is clueless. Even I know that "primarly/master" is something that applies to the old ATA interfaces (remember the big ribbon cables & pin jumpers? See PATA explained), NOT SATA!

I tried a CD boot disc and had the same problem (I got an "A:\" prompt, but couldn't get it to change to "C:\" in order to run the patch). Just curious - what was the mistake?

That's kind of surprising, but I'm not an expert at this stuff. I'm assuming the drive(s) were connected via a SATA cable and not E-SATA or USB (if that would even work). I know that having a standard SATA connection was emphasized in the instructions I recieved. The first time I patched, I...

I got a call from the Samsung RMA center regarding the verification issue. The reply they got from Samsung is that after a successful patch you will either get "download completed" followed by the serial number of the drive and then a "C:\" prompt, which is what I get, or "power off system...

Samsung knows, but it's a total mess. US tech "support" didn't even know about the issue two weeks or so after the patch was released. The standard answer is "RMA". I did end up RMAing one drive (smart features not fully working) and spoke to the RMA center. It's a separate company from...

THANK YOU! *sigh* I guess I wasted a bunch of time re-patching again several times, but at least now I know I've done all I can. I'm going to be very active on backing stuff up until Samsung comes out with a new firmware version - whenever that may be.

I'm still lost on this. I can run the patch, but I can't tell if it was successfully applied. I thought that if you patched it correctly, it wouldn't patch again. Period. That's true if I run it again right away. However, I power off the PC and then boot to DOS again, I can run the patch per...

Update: I bought another F4 in case I needed to RMA both drives. I installed it immediately and HD Tune showed the interface power management smart feature checked, and Crystal Disk Info listed it as "Drive 8" (same results as "Drive 2" in my earlier post). I patched the firmware and got the...

When you say the have "smart checked," are all the smart features checked - particularly the "interface power management" feature? Since that's checked on the other one, I'm 99.99% sure it should be, but it wouldn't hurt to have another example. If you don't mind, would you (and anyone else...

I had a lot of trouble booting into DOS on my Win 7 64 PC, but I was finally able to apply the patch to both my F4s ("Drive 1" and "Drive 2"). However, I didn't know I should have set the bios to IDE so it was left set to ACHI (no raid - I just hotswap a lot). I got the "download successful"...

Sorry to bother you but I want to post a reply to a thread and I can't for some reason. I'm new to the forum and not sure if that matters. Thanks for your help.