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I'm still unclear as well as to whether new A01s will ever ship without having to go through an exchange process first. Chris was a bit vague on this.

So it sounds like Chris on the support boards is saying that Dell may never release brand new A01s. The only way to get an A01 may be to return your A00 and say the dithering bothers you, at which point they'll prompt you to send it back and swap it for an A01 refurb. Of course, if it's a...

Yeah, the restocking fee threat had me pretty scared too. Almost scared enough to not make a purchase in the first place, if i'd be charged $75 for hanging onto a bum monitor for a few days before returning it. The salesperson I spoke to assured me that it wouldn't apply if i returned an A00...

Got the box - A00, and put it right back on the FedEx truck. Oh well!

Those box images are enormously helpful, thanks! My box is actually being delivered to my mother (it was supposed to be a Christmas gift for my husband), so this is exactly what she needs to know in order to make the call when the FedEx guy arrives.

I want to believe your rep for both of our sakes, but I don't know if i have much confidence in that. I was told by 3 reps over chat that the new firmware corrected the tint issue, which was incorrect. Then i was told by my sales rep over the phone on Tues that an order i placed that day would...

For what it's worth, i spoke to someone in Ireland Tech Support yesterday and provided my order # to see if they could let me know what firmware it would ship with. They were pretty helpless, and didn't even know what i meant by new firmware. But they said i should contact them again when my...

Thanks very much for this tip. I emailed Keith last night and received an email from another sales rep this morning. They quoted $480 with free shipping and standard 3 yr warranty as the lowest they could go. Tax was additional (I pushed back a bit to no avail), so it came to about $513. That's...