Hello higgy,
Yes I can confirm, the rep talked about the monitor and there is a firmware upgrade that allows users to switch overscan on/off themselves. 100% confirmation can be made only after someone has the upgrade done, but this seems pretty solid info coming from both UK and Finland BenQ...
Well, if you look at the reply I pasted here, it specifically states that the overscan-'issue' is fixed, so it definately is a new update. I'm still waiting for the RMA number so that I can get the monitor to be updated... I really really hope that this isn't just a misunderstanding by the benq...
Excellent news, this mail came from benq after I mailed them 2 days ago complaining about the overscan-issue:
"Hi XXXX
There is a firmware upgrade available for your monitor. We need your address and the model number of the projector to order an upgrade.
Please refer to the following general...