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Gamer Buys Used Ryzen 7 5800X3D, Gets Locked Out of Valorant Because Previous Owner Cheated

erek

erek

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"A German PC gamer recently purchased a second-hand AMD Ryzen 7 5800X3D through Kleinanzeigen — a German online classifieds marketplace — only to discover that the processor had reportedly been blacklisted by Riot Games' Vanguard anti-cheat system because its previous owner had cheated in Valorant.
According to the buyer, the CPU itself worked perfectly. The trouble started after launching Valorant, which immediately kicked them out despite the game working normally with their previous processor. After contacting Riot support, the user says they were informed that the CPU's ID or serial number had been blacklisted on August 12 as part of a hardware ban issued to the previous owner. The buyer, meanwhile, says they did not acquire the processor until September 21. Unfortunately, simply swapping the old CPU back in may no longer solve the problem. Following additional communication with Riot, the user claimed that other hardware inside the machine, including the motherboard and storage drive, had also ended up on Vanguard's blacklist. Riot reportedly declined to manually lift the hardware restriction. Exactly how Vanguard uniquely identified this particular Ryzen 7 5800X3D remains unclear. A conventional CPU hardware ID normally identifies the processor model rather than an individual physical chip, meaning Riot could potentially be relying on additional hardware fingerprinting or Trusted Platform Module (TPM)-related identifiers. Riot has not publicly detailed the mechanism involved."
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Source: https://www.neogaf.com/threads/some...ut-it-was-already-banned-in-valorant.1702092/
 
I'm okay with that. I eventually stop playing games where cheaters start to appear frequently. It's a lot of games. The cheaters pay a hefty monthly subscription for cheats, so it's not like they're not strapped for cash. But if they only end up playing against each other and the games fail because no one but the cheaters want to show up to play, I enjoy that thought. Eventually developers will figure out a way to actively find cheaters and ban them, or put them in cheater vs cheater servers. If that ever occurs, I'll buy that game and play the hell out of it.
 
El_Capitan said:
I'm okay with that. I eventually stop playing games where cheaters start to appear frequently. It's a lot of games. The cheaters pay a hefty monthly subscription for cheats, so it's not like they're not strapped for cash. But if they only end up playing against each other and the games fail because no one but the cheaters want to show up to play, I enjoy that thought. Eventually developers will figure out a way to actively find cheaters and ban them, or put them in cheater vs cheater servers. If that ever occurs, I'll buy that game and play the hell out of it.
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what about the innocent person who got banned because he bought a used piece of hardware associated with a cheater that was hardware banned
 
erek said:
what about the innocent person who got banned because he bought a used piece of hardware associated with a cheater that was hardware banned
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It's just a customer service issue at this point. If the company's customer service isn't going to help you, then the company doesn't deserver your attention or your money.
 
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El_Capitan said:
It's just a customer service issue at this point. If the company's customer service isn't going to help you, then the company doesn't deserver your attention or your money.
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think i got banned for just changing CPUs after mine died and got RMA’d

really lame system
 
Do cpus have userspace visible serial numbers? (Or kernelspace if you have a kernel level anti-cheat I guess).

I mean other than pentium iii?
 
toast0 said:
Do cpus have userspace visible serial numbers? (Or kernelspace if you have a kernel level anti-cheat I guess).

I mean other than pentium iii?
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AMD fTPM implements TPM on the CPU. That is almost certainly what this was linked to.

I think that this is a very dangerous precedent. I hate cheaters for sure, but banning hardware requires too many assumptions and causes too much collateral damage. Imagine if this is how it worked for cars? Where after a bad traffic infraction, they banned your car from the road instead of revoking/suspending your license? So you could just switch cars and keep driving, meanwhile the person you sell the car to gets screwed. Same thing here really. The cheater has a new CPU now and is probably cheating again, meanwhile the new owner of the CPU gets screwed without having done anything wrong. All because... it's convenient?
 
El_Capitan said:
It's just a customer service issue at this point. If the company's customer service isn't going to help you, then the company doesn't deserver your attention or your money.
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This. Esp. considering this part: "Unfortunately, simply swapping the old CPU back in may no longer solve the problem."

So they banned his whole account as well just because he purchased blacklisted hardware.

It's a shitty situation, but I think it's fair to do hardware bans as long as CS has the capability to reverse it easily if the customer make the case in like in this situation. But also if this is going to set a precedent in other games, then they need to publish the banned hardware IDs so that prospective buyers of it can check and anticipate this for games they plan on playing. This is how it works with phones that are blacklisted for being reported lost/stolen and would make sense here.
 
T4rd said:
This. Esp. considering this part: "Unfortunately, simply swapping the old CPU back in may no longer solve the problem."

So they banned his whole account as well just because he purchased blacklisted hardware.

It's a shitty situation, but I think it's fair to do hardware bans as long as CS has the capability to reverse it easily if the customer make the case in like in this situation. But also if this is going to set a precedent in other games, then they need to publish the banned hardware IDs so that prospective buyers of it can check and anticipate this for games they plan on playing. This is how it works with phones that are blacklisted for being reported lost/stolen and would make sense here.
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No ban the account and maybe the copy of Windows or something. No anti cheat should be tired to any hardware this isn't an Xbox and I'm not sure what they are doing is legal and probably could sue and win if you truly brought a piece of hardware and it gets your account banned and they tell you to pound sand.
 
Part of why I refuse to enable TPM. If a game requires it, I don't play it. I can see Valorant's POV on this too though. "That's just what a cheater that had been caught would say." has got to be a common thought among CS reps dealing with people trying to lift account bans. How does one get through to a jaded CS rep regarding a ban? Proving you are not a cheater to someone like that is going to be hard.
 
tunatime said:
No ban the account and maybe the copy of Windows or something. No anti cheat should be tired to any hardware this isn't an Xbox and I'm not sure what they are doing is legal and probably could sue and win if you truly brought a piece of hardware and it gets your account banned and they tell you to pound sand.
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Exactly. Ban the IP. Ban the account. Don't ban the hardware. Hardware can be resold. Banned accounts cannot.
 
GotNoRice said:
AMD fTPM implements TPM on the CPU. That is almost certainly what this was linked to.

I think that this is a very dangerous precedent. I hate cheaters for sure, but banning hardware requires too many assumptions and causes too much collateral damage. Imagine if this is how it worked for cars? Where after a bad traffic infraction, they banned your car from the road instead of revoking/suspending your license? So you could just switch cars and keep driving, meanwhile the person you sell the car to gets screwed. Same thing here really. The cheater has a new CPU now and is probably cheating again, meanwhile the new owner of the CPU gets screwed without having done anything wrong. All because... it's convenient?
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I had that happen in reverse with "hardware". Sold a car to someone. They didn't reregister it and illegally ran through some express lanes / stop lights. Tickets came to me.
This is why I hate selling used. There are always scummy people on both sides of transactions.
 
sleepeeg3 said:
I had that happen in reverse with "hardware". Sold a car to someone. They didn't reregister it and illegally ran through some express lanes / stop lights. Tickets came to me.
This is why I hate selling used. There are always scummy people on both sides of transactions.
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I've had cars registered in California and Washington. Both require sellers to notify the state within a few days of selling the car. Once you've done that, tickets and what not should not come to you, and if they do, you point to the declaration you filed.
 
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