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We’re Only Starting to Grasp the Pitfalls of Using A.I. at Work

philb2

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May 26, 2021
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https://www.nytimes.com/2026/06/29/...lace-consequences.html?smid=nytcore-ios-share

Over the past year or two, companies have started using so-called artificial intelligence agents as bona fide “employees,” even including them in their organizational charts.

For example, some companies now use A.I. to help answer questions like how much to charge for a product, or where to open a new location. Relying on the technology for such purposes, however, can quickly go off the rails.

When left to their own devices, humans often cooperate and seek win-win outcomes. But when A.I. models assess a situation, they tend to adopt the more coldly calculating, “rational” mind-set that arises from basic game theory. They might, say, lead a company to aggressively undercut a competitor, even though it risks a damaging price war.
 
"Yes, you are correct. Thank you for calling me out on that. You shouldn't have launched those nuclear devices at Russia causing a global thermonuclear war."

AI has a lot of very good purposes. I love it and run as much as I can locally. But, even when looking at the charts for all the models (and I'm not an expert, so correct me if I'm wrong), they all seem to be <85% accurate when it comes to a lot of things. It's great for prototyping code and such, but only for proof of concept, self hosted and not released stuff, etc.. We are pushing chatbots for HR and IT departments for easy simple questions that pretty much replace the "LetMeGoogleThatForYou" mindset. The information is there, they just don't want to look for it so they'll email or call. Nah, just ask the chatbot to look it up for you.

Making business decisions? Absolutely not. Sure, for some research, idea gathering and whatnot. But, always take that information and verify it, have humans look over it and make the decisions. AI is still "dumb", IMO. It's based off it's training of materials and has no thoughts or feelings, no hunch, no intuition... For most of the questions posted on [H] for "Should I do this?", it'd answer "Absolutely not. There's no reason to do that.". Yet, we are constantly doing stupid shit that leads to some great things (and some end up being long term, mainstream things... I know some things didn't start here and some did, but it's just weird looking back to the late 90's/early 00's at the ideas and case mods, cooling, overclocking, etc. that we did back then that are now just standard on modern PC's).

AI is great, but it's a tool that works best alongside human thinking.
 
"Yes, you are correct. Thank you for calling me out on that. You shouldn't have launched those nuclear devices at Russia causing a global thermonuclear war."
You should have just played a nice game of chess!
 
It's already begun, the "Can I get the non-copiloted bullshit version, please?" is now a thing.....
 
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