Need help with ryzen 5 2400g builds

S

sipank96

n00b
Joined
Jul 18, 2019
Messages
4
Hi, I've built 13 computers for my office & I'm running into major BSOD errors on multiple computers.

Setup:

Ryzen 5 2400g w/stock cooler
Asrock pro4 b450m
G.skill ripjaws v series 2x8gb ddr4 2400mhz
Evga 750 n1 (some have evga 500BR)
samsung 860 evo 500gb & sandisk 500gb ssd's


After downloading windows v1803 on all computers I downloaded Adrenalin 2019 Edition 19.7.2 Optional drivers for the APU. After that all of the computers were working fine and updating windows normally.

While the office is still being set up we used 5 or 6 of the computers to play games like league of legends and everything was working fine for about a week, then some of the computers started to bluescreen with memory_management & irql not less or equal stop codes, these computers boot into windows normally but bluescreen after about a minute. I have wiped & reinstalled drivers, I have tried running without graphics drivers but it still wont work. One of the computers wont even boot into windows and if i try it bluescreens with 0xc0000142 error, I have tried starting it up in safe mode but that didn't work either so I have no clue what to do.

Office needs to get working by july 22 so I am pretty much out of ideas on how to fix this, I believe it is most likely a motherboard/cpu issue but I'm not sure. Please help me out on this one
 
Thevoid230 said:
Are all 13 computers having problems, or just the ones used for gaming?

Have you run the System File Checker (sfc /scannow)?

Google turned up some stuff:
https://www.drivethelife.com/windows-10/how-to-fix-0xc0000142-cmd-error-on-windows-10.html
https://answers.microsoft.com/en-us...c0000142/3da27a75-178c-4de5-b43c-c538e6005540
Click to expand...

I've done the memory diagnostic & file checker and all the other usual fixes for these errors. We've only used about 8 of them and they've all been gamed on, some work and some don't. The only thing I haven't tried is reinstalling windows which I'm going to do on all of them tomorrow but I dont see how windows would get corrupted on like 5 different computers.
 
I would swap ram between systems see if the problem follows.
I have an office I do IT for with a bunch of 2200g systems, and every issue was ram. Try to run xmp and make sure BIOS are all updated.
 
APU BSODs, in my experience it was always bad RAM (not just Ryzen).
AMDs APUs seem to be more sensitive than Intel's (But these were OEM PC and it could be that they cheaped out on RAM)
 
THUMPer said:
I would swap ram between systems see if the problem follows.
I have an office I do IT for with a bunch of 2200g systems, and every issue was ram. Try to run xmp and make sure BIOS are all updated.
Click to expand...
I dont really know much about ram, i figured the ram was conflicting with the apu in some way and that it was the underlying issue. What do you mean by run xmp? Also I'll update all the bios right now and see if that does anything.
 
In the bios go to the memory section. It has a setting called XMP. Enable it so that your memory modules are running at their rated speed, voltage and timings.
 
sipank96 said:
I dont really know much about ram, i figured the ram was conflicting with the apu in some way and that it was the underlying issue. What do you mean by run xmp? Also I'll update all the bios right now and see if that does anything.
Click to expand...
In the bios there is a setting for the ram called xmp. It sets the default ram timings and voltage for you. Be default your Ram is running 2133 and probably not the right voltage.

I’m willing to bed setting xmp properly on these will fix your issue.
 
My 6500k build had similar issues on an asrock board. Updated BIOS and random blue screens completely resolved. I would try updating bios before doing a lot more testing. Also, like other said, verify you are running the memory @ the correct speeds.
 
1803? Any particular reason you didn't install 1903? Have you tried one machine with 1903 to see if it makes any difference?

But RAM test and checking BIOS and XMP setting as mentioned above are great ideas.

EDIT: Noticed the OP mentioned 22nd as final date to get this done. Did the OP ever solve the issue(s)?
 
Why in the hell would you use those spec's for office computers? Why are you even building office computers?
 
I don't see any mention of chipset drivers. That should be first before video drivers. I would get the latest from AMD and not Asrock or any other board manufacturer.
 
Sulphademus said:
Some people are lucky like that!
Click to expand...

Not what I meant. If your going to do DIY PC builds for office machines (something I do not recommend doing), then you want to use hardware that's reliable and purpose built for the task. You don't want to use gaming hardware based on budget motherboards. I wouldn't have gone with anything over JEDEC spec'ed RAM and I certainly wouldn't have gone with AMD processor based machines. Intel's platform will give you far fewer headaches in this scenario. It's a shame Intel doesn't make motherboards anymore. An Intel desktop board and a lower end CPU with its iGPU would have been ideal here. Really though, this is a job for big box OEMs like Dell and HP. I'd have opted for commercial desktops with warranty and support vs. some OEM white box shit I've got to support myself. What happens over time in these situations is those 13 boxes will eventually need parts. Then their configurations will diverge over time. Then you have a nightmare that's costlier than it would have been to do the job right in the first place.
 
You must log in or register to reply here.
Back
Top