Twitter CEO: 'We Suck At Dealing With Abuse'

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While this may be common knowledge, it is nice to see Twitter's CEO admit it and finally decide to take a stand.

We suck at dealing with abuse and trolls on the platform and we've sucked at it for years. It's no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day. I'm frankly ashamed of how poorly we've dealt with this issue during my tenure as CEO.
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I am just curious what they could even do that wouldn't ruin their core offering?

They already have block, mute, report, silence mentions, hide nsfw, protected tweets.

I'm sure a few other things like untag would be helpful, but isn't the point of social media to be social?

Twitter, for all intents and purposes, you speaking in public with many others speaking in public, if someone comments, favs, retweets, or even replies you find annoying or with disagreement are all part of that.


I will say that hate speech, sexism/racism/otherism, threats, etc can be an issue but the tools are there to deal with that.
 
Seriously. If you have such thin skin then the internet is not for you.
 
I've never seen much use for Twitter, for the most part it felt like was 3 types of people tweeting. Hackers, bragging about hacks they've done and trolling/threatening people who reply. Terrorists, bragging about people they've killed and trolling/threatening people who reply. And PR specialists, being paid to pretend they're the celebrities they're tweeting on behalf of.
 
There are tools to address personal harrassment.

People want to create walled garden discussion groups. The internet has too many echo chambers already and this is more corrosive to society than anything else we don't need another.
 
Amazing how some people decide they can talk big game on the internet, just because they're unlikely to get decked for it.

If you wouldn't say it to their face -- while they're holding a tire iron -- you should probably consider whether you should say it at all. Don't be the asshole.
 
XenIneX said:
Amazing how some people decide they can talk big game on the internet, just because they're unlikely to get decked for it.

If you wouldn't say it to their face -- while they're holding a tire iron -- you should probably consider whether you should say it at all. Don't be the asshole.
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Its almost as if the internet is completely different than the real world
 
In my line of work (IT), I have found anyone that says anything with "frankly", "honestly", "my kids", "my wife" or "my dog in relation to anything job related problem they are having is fabricating. This also intones that the person was not "frank/honest" before ie "bending" the truth previously. I am sure this is not everyone, but CEO's as a whole are not the most trustworthy in the world.
 
Facts before feels please, I couldn't give a crap about some SJW "Being offended"

Being offended is not harassment, its being unable to take criticism etc
 
Basically, Twitter should look for ways to engage in censorship in the name of sensitivity.
 
So let me get this straight. One can just BLOCK a troll, and yet somehow, Troll is still a problem?

Click, gone, silence .... and yet somehow still a problem?

Perhaps the CEO is a Troll ... click, silence, no more problem.
 
They say simple trolling, but I would imagine this has more to do with some of the death threats stuff that has come up on Twitter rather than simple trolling.
 
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