Can't install Windows 7. Have tried everything.

L

lessthanuthought

Gawd
Joined
Sep 4, 2013
Messages
650
Okay, I've been trying to install Windows 7 Professional for about 8 hours, and I have run into a slew of problems...I have everything disconnected in the computer except the SSD I'm trying to install to. I've tried 3 different SSDs, and 2 different flash drives (to install from). I've download 3 different Windows .iso files. I've tried GPT and MBR, I have tried turning AHCI to IDE in the bios. I've tried creating the install usb with several different methods, Rufus, and doing it manually from cmd. Nothing has helped, everytime I'm able to alieviate one error, a new one quickly pops up. The errors I'm getting are, sometimes it will stop expanding windows files always at 9%, with the error 0x80070570. I was also getting Error (0x80300024). What it is currently doing is giving me this message: Setup was unable to create a new system partition or locate existing.

Any help would be greatly appreciated.

My system:

ASRock z77 Extreme4
3770k
Samsung 840 Pro (also tried a sandisk drive and an 840)
Asus 7970 Matrix
Seasonic 660 Platinum
Mushkin Redline 8gbx2


Let me know if you need any other info.

Thanks!
 
Possible bad RAM? That's where I would look. Try using one stick at a time. And run at complete stock settings, don't enable XMP or anything like that.
 
Can you at least try to plug the SSD into a different port? Could be bad port, or even the controller as a whole.
 
Tsumi said:
Possible bad RAM? That's where I would look. Try using one stick at a time. And run at complete stock settings, don't enable XMP or anything like that.
Click to expand...


I forgot to mention, I tried this, I used each stick individually, I used them in the 1st RAM slot though, I'll try them in a different slot. I also already tried putting the bios back to default settings, I'll make sure XMP is disabled though.
Thanks
 
Eulogy said:
Can you at least try to plug the SSD into a different port? Could be bad port, or even the controller as a whole.
Click to expand...

The computer was running fine until I tried to reinstall windows, but I'll try running it on a different port.

Thanks
 
You've downloaded 3 different Win ISOs...did you verify their MD5 or SHA1, presuming your source gave you one of either?

The bigger the multigigabyte file the more prone to corruption it is. Just because you downloaded the file 3 times in no way means that the file was not-corrupt each of those 3 times, unless you got it via a non-corruptable protocol i.e. one other than FTP or HTTP.
 
Skripka said:
You've downloaded 3 different Win ISOs...did you verify their MD5 or SHA1, presuming your source gave you one of either?

The bigger the multigigabyte file the more prone to corruption it is. Just because you downloaded the file 3 times in no way means that the file was not-corrupt each of those 3 times, unless you got it via a non-corruptable protocol i.e. one other than FTP or HTTP.
Click to expand...

Hi,

I dont know what MD5 or SHA1 is, and I did not verify it. Unfortunately, I don't remember where I downloaded them from. I just got them from pages I found from a google search.
 
lessthanuthought said:
Hi,

I dont know what MD5 or SHA1 is, and I did not verify it. Unfortunately, I don't remember where I downloaded them from. I just got them from pages I found from a google search.
Click to expand...

Unless you got it via torrent (the protocol just don't allow for bad downloads), my very first suspect is a bad download. Google what a hashsum is and how to check it, that is what MD5 and SHA1 are. Those values generated off your file download need compared with a value from wherever you got it from to see if the files are indeed not corrupted.
 
Skripka said:
Unless you got it via torrent (the protocol just don't allow for bad downloads), my very first suspect is a bad download. Google what a hashsum is and how to check it, that is what MD5 and SHA1 are. Those values generated off your file download need compared with a value from wherever you got it from to see if the files are indeed not corrupted.
Click to expand...

Yeah, I just looked it up. But I don't remember which site I downloaded them from. I am going to download a torrent of it now.

I tried the other two suggestions from Tsumi and Eulogy, unfortunately I'm still getting the same message.
 
Okay, so I just downloaded a torrent of it, and I'm getting the same message still. :(

Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information.


htPBTJb.jpg
 
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Are you just clicking "next" at that screen, or are you manually creating a partition (clicking "new")?

If you're just clicking Next, I'd try clicking new and see if you can manually create a partition.

This really makes me think something with the SATA controller though. Last thing to do would be try a new cable and see if that somehow helps. I bet if you use these ISOs and SSDs in another system, it'll install fine.
 
Shift+F10 at the first screen in the Windows Installation wizard.

Code: 
diskpart
select disk 0
clean
exit

If your SSD is not the only drive in there, run list disk before select disk 0, and instead of 0, type the appropriate disk number.

Then try again.
 
Eulogy said:
Are you just clicking "next" at that screen, or are you manually creating a partition (clicking "new")?

If you're just clicking Next, I'd try clicking new and see if you can manually create a partition.

This really makes me think something with the SATA controller though. Last thing to do would be try a new cable and see if that somehow helps. I bet if you use these ISOs and SSDs in another system, it'll install fine.
Click to expand...

No, I tried creating a partition as well. I also went to the first install screen and hit shift-F10 to get to cmd and tried to partition it that way, no luck though.

Well, that would suck if it was the SATA controller, I would have to get a new motherboard huh? I just don't understand how it was working fine until I tried to re-install. I guess I'll go get a new board and try it out, if no one has any other ideas. that's such a PITA though. Oh well.
 
Assuming you have tried what I posted, try removing the USB drive that contains your Windows installation source after it fails, close the setup window to go back to the beginning (but don't restart), go through until you hit the format screen, then try. If it works, pop the USB drive back in.
 
lessthanuthought said:
Okay, I've been trying to install Windows 7 Professional for about 8 hours, and I have run into a slew of problems...I have everything disconnected in the computer except the SSD I'm trying to install to. I've tried 3 different SSDs, and 2 different flash drives (to install from). I've download 3 different Windows .iso files. I've tried GPT and MBR, I have tried turning AHCI to IDE in the bios. I've tried creating the install usb with several different methods, Rufus, and doing it manually from cmd. Nothing has helped, everytime I'm able to alieviate one error, a new one quickly pops up. The errors I'm getting are, sometimes it will stop expanding windows files always at 9%, with the error 0x80070570. I was also getting Error (0x80300024). What it is currently doing is giving me this message: Setup was unable to create a new system partition or locate existing.

Any help would be greatly appreciated.

My system:

ASRock z77 Extreme4
3770k
Samsung 840 Pro (also tried a sandisk drive and an 840)
Asus 7970 Matrix
Seasonic 660 Platinum
Mushkin Redline 8gbx2


Let me know if you need any other info.

Thanks!
Click to expand...

Hi, lessthanuthought,

If you're using a USB3 port try a USB2 port to run the USB drive from and see if you get a better result.

Hope this helps.
 
Snowknight26 said:
Assuming you have tried what I posted, try removing the USB drive that contains your Windows installation source after it fails, close the setup window to go back to the beginning (but don't restart), go through until you hit the format screen, then try. If it works, pop the USB drive back in.
Click to expand...

I tried both ways you suggested, same message still though. :(

Chuklr said:
Hi, lessthanuthought,

If you're using a USB3 port try a USB2 port to run the USB drive from and see if you get a better result.

Hope this helps.
Click to expand...

I tried it in a port on the top, and one on the back, but both were USB 3.0, going to try a 2.0 now.

WOAH, it worked! crossing fingers it gets past 9% now.

9% Fail!?!! :confused:

lJiXnFv.jpg
 
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For future posts you should resize your pictures to something non-forum-breaking.

As far as that error goes, I would recommend you verify the integrity of the ISO(s) against known MD5/SHA1 hashes.
 
Snowknight26 said:
For future posts you should resize your pictures to something non-forum-breaking.

As far as that error goes, I would recommend you verify the integrity of the ISO(s) against known MD5/SHA1 hashes.
Click to expand...


Sorry about the pictures, I'll make them smaller next time.

As per Skripka's advice I was using an ISO I torrented. I just checked the hash information though and it said it was identical.
 
Have you tried this?

When you see the error "0x80070570 can't access files" on install click --> OK ---> you will be returned to the "Install Now" startup screen and - WITHOUT REBOOTING - just re-start the install.

Second time round it went smooth as clockwork and installed fine.
Click to expand...
 
Change sata cables. I had a similar problem last winter and changing to a locking type sata cable fixed it for me. Standard sata cables always seem loose to me.
 
IKV1476 said:
Change sata cables. I had a similar problem last winter and changing to a locking type sata cable fixed it for me. Standard sata cables always seem loose to me.
Click to expand...

I had already tried different cables, but I just tried unplugging all the SATA cables and just plugging one into the SATA0 port, the first time it froze with the picture below, the second time it breezed right through the installation. (I thought when it was installing before to get to 9% took a long time, but I hadn't done an install in a while, so I thought I just didn't remember it taking this long. With just one cable plugged in though, it was very quick) So, It's installed now, any Idea why this happened? I was thinking about getting a new rig soon anyway, should I be concerned with this one failing?

Thanks for all the advice and help!


kKCQsIl.jpg
 
Possible bad motherboard? That's pretty much the only thing you haven't replaced. I doubt it's a software issue at this point.
 
When I read your the first post, I thought memory. As I read further in your post, I thought memory as well.

The last couple of posts with the video corruption -- that looks like a video card with memory corruption.

Are you using onboard (on-chip) video?

If so -- I'd still question the memory. I'd let it run overnight with a memtest and make sure everything looks good, even if it passes the first round.
 
Demon10000 said:
When I read your the first post, I thought memory. As I read further in your post, I thought memory as well.

The last couple of posts with the video corruption -- that looks like a video card with memory corruption.

Are you using onboard (on-chip) video?

If so -- I'd still question the memory. I'd let it run overnight with a memtest and make sure everything looks good, even if it passes the first round.
Click to expand...

I ran Prime95 overnight, no problems. I am having 1 issue though. After plugging my GPU back in, it hasn't recognized it. It's on, the lights are on, but I get no signal from any of the ports, and I can't install the drivers either. I get a message "Application install: Install package failure!"
 
you really need to test different components.

Ideally, plug all your components into a different motherboard and see if the problems persist.
 
I'll run a memtest tonight.
Click to expand...

Remember that 1 pass is most likely not going to find memory that exhibits a bit filps because of marginal cells that do not always retain the data you store. Test your ram for at minimum 8 hours.
 
lessthanuthought said:
I ran Prime95 overnight, no problems. I am having 1 issue though. After plugging my GPU back in, it hasn't recognized it. It's on, the lights are on, but I get no signal from any of the ports, and I can't install the drivers either. I get a message "Application install: Install package failure!"
Click to expand...

Memtest, not Prime95.

J Macker said:
you really need to test different components.

Ideally, plug all your components into a different motherboard and see if the problems persist.
Click to expand...

Yup. This reads like a hardware failure.
 
Demon10000 said:
When I read your the first post, I thought memory. As I read further in your post, I thought memory as well.

The last couple of posts with the video corruption -- that looks like a video card with memory corruption.

Are you using onboard (on-chip) video?

If so -- I'd still question the memory. I'd let it run overnight with a memtest and make sure everything looks good, even if it passes the first round.
Click to expand...

Bad memory channels on the motherboard could cause the same problems as bad memory. But yeah, there is hardware failure happening somewhere.
 
Tsumi said:
Bad memory channels on the motherboard could cause the same problems as bad memory. But yeah, there is hardware failure happening somewhere.
Click to expand...

Definately. And its screaming memory to me. Be it the ram or the sockets, it seems like ram to me.

OP, take a close look at the motherboard. Do you see any bulging or leaking capacitors?
 
J Macker said:
you really need to test different components.

Ideally, plug all your components into a different motherboard and see if the problems persist.
Click to expand...

I don't have another compatible motherboard unfortunately.

drescherjm said:
Remember that 1 pass is most likely not going to find memory that exhibits a bit filps because of marginal cells that do not always retain the data you store. Test your ram for at minimum 8 hours.
Click to expand...

Okay, I just started running Memtest86+, I'll leave it going all day.

Demon10000 said:
Definately. And its screaming memory to me. Be it the ram or the sockets, it seems like ram to me.

OP, take a close look at the motherboard. Do you see any bulging or leaking capacitors?
Click to expand...

I looked at all the capacitors, I don't see any bad ones.


Edit: Quick question, on memtest, under "Cores" is it correct that it shows only 1 Total?

sRMFPyX.jpg
 
Last edited:
I don't know if you tried this, BUT rather than installing it from a flash drive why don't you burn the iso to a cd and install it from the cd rom, see if that works.
 
Autopia said:
I don't know if you tried this, BUT rather than installing it from a flash drive why don't you burn the iso to a cd and install it from the cd rom, see if that works.
Click to expand...

Yeah I wanted to, but the only pc with a DVD burner on it is the one I'm trying to install on. I got it installed let night though finally. Just a lot of other problems now. Thanks.
 
Might be a bad power supply. That will give you random errors.
 
only thing i see is youre memory timing should be 9=9=9=27 not 9-9-9-24. I dont know enough about tightening up DDR3 timings to know if thats negligible.
 
lessthanuthought said:
I don't have another compatible motherboard unfortunately.



Okay, I just started running Memtest86+, I'll leave it going all day.



I looked at all the capacitors, I don't see any bad ones.


Edit: Quick question, on memtest, under "Cores" is it correct that it shows only 1 Total?

sRMFPyX.jpg
Click to expand...

You need to hit F2 to enable SMP to use all your cores.
 
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