Windows 8 explorer crashing with folders with a lot of files?

A

Andrew_e1

[H]ard|Gawd
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Jan 17, 2006
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Been using windows 8 for a few weeks back........no complaints so far except...


When I open a folder with a large amount of files, especially photos with thumbnails, explorer will crash.

It quickly restarts but it closes any windows I had open and cancels all my file transfers which is really annoying.

I saw a couple of people reporting this in the MS forums but no real solutions...


Anybody else experiencing this?


Running win 8 64 enterprise.

Cheers
 
heatlesssun said:
Do you see any log information being generated in the Event Viewer?
Click to expand...

Application error:

Faulting application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0x50763312
Faulting module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
Exception code: 0xc0000374
Fault offset: 0x00000000000ea485
Faulting process id: 0x1de8
Faulting application start time: 0x01cddcc58775ed04
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c5a53b03-48bb-11e2-be79-001fd0ae4f0a
Faulting package full name:
Faulting package-relative application ID:
Click to expand...
 
Well, windows always has response issues accessing folders with large file counts but I have never seen it crash from it. You sure there isn't a corrupt file in the folder maybe from a hard drive or other hardware issue?
 
Andrew_e1 said:
Been using windows 8 for a few weeks back........no complaints so far except...


When I open a folder with a large amount of files, especially photos with thumbnails, explorer will crash.

It quickly restarts but it closes any windows I had open and cancels all my file transfers which is really annoying.

I saw a couple of people reporting this in the MS forums but no real solutions...


Anybody else experiencing this?


Running win 8 64 enterprise.

Cheers
Click to expand...

Did you install any codec pack? If so remove it.
 
BBA said:
Well, windows always has response issues accessing folders with large file counts but I have never seen it crash from it. You sure there isn't a corrupt file in the folder maybe from a hard drive or other hardware issue?
Click to expand...

Don't think there's a hardware issue... Same system that has been rock solid for the past 3 or so years... Not sure about corrupt files.

OldMX said:
Did you install any codec pack? If so remove it.
Click to expand...

No, I read about that...

The only "foreign" thing that I have installed that might be causing issues is the startisback start menu, though I haven't read about anyone else having problems... :confused:
 
Andrew_e1 said:
The only "foreign" thing that I have installed that might be causing issues is the startisback start menu, though I haven't read about anyone else having problems... :confused:
Click to expand...

Sshh.. you just gave MS a free exit.
 
Definitely sounds like a bad extension (codec or thumbnail generator). I can confirm that I've gone through directories with tens of thousands of media files without seeing any issues like this.
 
Sigh... oh well, guess its time to disable/remove stuff one by one till I find the culprit.

Thanks for the replies guys :)
 
Quick update... I think I found the culprit.

I went to my add/remove programs sections and noticed something I installed near the date the crashes started....and it was a bunch of codecs.... I didn't install them intentionally, I installed the Geovision Multiview software that is CCTV monitoring software and it installed a bunch of crap. I removed the codecs and the crashes appear to have stopped.

Sadly I kind of need the software so I will have to live with it...
 
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