ATI 5870HD issues .. need opinions on what's causing this

b1k3r4ck

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Jun 5, 2004
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I've got a strange issue that's crept up a couple weeks ago and I can't figure out what it is. I suspect it's my card but I thought I'd post a couple pics for opinions.

Trying to keep myself from rambling on too much but here's a few things I've attempted trying to resolve this:
I've tried multiple drivers.
Ran Memtest on my system and it passes.
Removed the card and reseated it and power connections (which pooched my windows install somehow and caused me to have to reinstall)
Swapped DVI cable out and tried both ports on both my monitor and video card
Currently using 11.12 drivers and still getting these issues
I've only noticed it playing WoW and on my desktop. Other games seem ok so far.

Here are a couple images. Curious to know what you think might cause this. (You might need to zoom in to see the issue)


Notice the odd texture showing up in the sky on the right side: http://i.imgur.com/YbU60.jpg

I can make this go away sometimes by moving the dvi cable to a different port on the video card or simply alt tabbing: http://i.imgur.com/zphuH.jpg

Also happens on my desktop: http://i.imgur.com/hB8I6.jpg


EDIT:
Edited images so you can see better what I'm referring to:

http://i.imgur.com/4BJ9T.jpg
http://i.imgur.com/gldTV.jpg
http://i.imgur.com/KIwI6.jpg
 
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If you zoom in on the second two pics you can see what looks like stuck pixels. I'll try to edit the pics in a bit and circle some of them.
 
I would get unigine heaven benchmark run that for like 15-20 minutes and see if things start to screw up. This will but ur GPU at 99% usage. If runs with no artifacts or issues then would indicate your problem may not be hardware.

Also do you run WoW fullscreen or windowed?

What brand is your 5870 is it the reference design?
 
I run WoW full screen and the card is an XFX 5870 HD. Pretty sure it's reference. I don't believe it's factory OC or anything like that. I'll try that benchmark tonight.
 
I would try running it in Windowed(fullscreen) and see if you still artifacts. Are you running WoW in DX9 or DX11 mode?
 
I would try running it in Windowed(fullscreen) and see if you still artifacts. Are you running WoW in DX9 or DX11 mode?

I've tried it in both DX9 and DX11.

I just ran the Unigine benchmark and it seems to point to a dying card possibly. When I first started the program it would flicker and distort the screen right away for the 5-10 seconds (I tried to SS it but the SS came out black). I stopped and started it a few times and it seemed to improve each time so then I let the fly-by sequence run for 5 min or so with these settings:

http://i.imgur.com/tCv8C.jpg

I found a couple spots that looked a bit like some stuff that was happening when playing WoW: http://i.imgur.com/zLROs.jpg

Then I clicked benchmark and my card choked and crashed the program: http://i.imgur.com/rrj0x.jpg
 
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You could always try and underclock the video card memory and see if thats the reason or the core.

any dust bunny in your gpu heatsink ? ( just covering bases)
 
You said you don't see this in other games?

If you can clearly document this issue as you have done and the benchmark tests indicate card failure, then it's time for RMA ticket to XFX.
 
Unfortunately I pulled a big fail and I don't think I registered the card after I bought it and I've owned it for about 2 years 3 months.
 
Unfortunately I pulled a big fail and I don't think I registered the card after I bought it and I've owned it for about 2 years 3 months.

If you write XFX and send a copy of the receipt of purchase, they may extend you the lifetime warranty.

You are not the only one who ever did that.

If they don't do that, you are SOOL.
 
You could always try and underclock the video card memory and see if thats the reason or the core.

any dust bunny in your gpu heatsink ? ( just covering bases)

This could help. I had an HIS 5870 that would crash all the time. I Underclocked the core to 800 and memory to about 1125. And it was stable.

Then I edited the bios so those clocks would be there withouth overdrive or afterburner.
 
Final answer on this issue was that it was dying hardware. I didn't bother underclocking the card because I was also getting some driver crashes when I was playing as well and I just decided to ditch AMD altogether and go back to an Nvidia card.

I picked up the 560Ti (not the 448) and things are running much smoother now. Thanks for all the suggestions and input!

Much <3 [H]
 
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