Petition for Asus to allow swapping all P67 owners for Z68 if requested...

Where do I start.. Basically I have in the last 6 months put together three P8P67 type boards and have noticed inconsistencies in their behavior. It was actually two systems but the third time was when I had to send back to P8P67 Deluxe B2 board back for B3 board. The other system was for my brother who had decided not to use the affected sata ports on his P8P67 Pro. Though he ended up having a SSD drive die and a little data corruption in the other drive. Eventually his system completely stopped working and had to be swapped out for a Z68 Pro board. Thank god for Microcenter...

Anyhow the premise here is that P67 was a dud. Blame Intel or who ever you want but it is my assertion that Asus should honor requests for a different compatible chipset line such as Z68. I can't however go back to Microcenter as I exchanged my B2 board for a B3 through Asus. Microcenter won't take it back now. To state clearly I am not complaining because I want a Z68. As probably you guys out there have experienced weird issues I'm sure with your P8P67 type board such as the board failing to post, EPU and TPU switch weirdness, soft resets causing a double pump cold shut down and then reboot, random bios default resets, failure to wake from sleep, failure to go on, and probably others not even aware off. Its just a weird devil board. Its a lemon and they should take it back and shoot it...

I feel this product was rushed to quickly to market. If you feel the same way and have experienced weirdness like myself please make a post reply that I swear I will forward to Asus headquarters...

Thank you.

I am not really sure I agree with this because you purchased a board that was defective and it was replaced with a working board. The chipsets of the P67 and Z68 are similar, but I do not think the failures should warrant a new chipset. I have 2 systems running and I am very happy with everything except for the sleep issues. This issue is not ASUS' fault so they should not have to pay for that.

If you are still having issues with your P67 have them replace it again until your receive a working product.

You dont know what your talking about.. sorry..

i hate the sales gimmick intel did with the p67 and z68 boards but no i don't think its the responsibility of the motherboard manufactures to allow you to trade boards. theres no way Intel would be willing to compensate them for something like that. consumers knew the z68 board was coming out even before the p67 came out, so its the buyers fault for not waiting in my opinion. this is why you don't jump on bandwagons and hardware right when they come out, especially when you already know something will be coming out to replace it within a couple months.

My P8P67 hasn't given me a lick of trouble.

I have to agree with the OP. The P67 chipset has so many problems it should be totally recalled and replaced at Intel's expense. When the original P67 chipset was recalled to be upgraded to B3 something happened as it broke more than it fixed. This P67 problem is not just one manufacturer, it is all of them which has to tell you something - the P67 chipset it unstable.

From my experience the manufacturers have been trying their utmost to fix all the problems (just look at the great support provided by Raja in this forum as an example) but they are fighting a losing battle. The sleep and USB problems alone are enough to make you want to pull your hair out.

If you're lucky enough to get your P67 system working stably, I suggest you make an image of it and don't change anything because a simple windows update or driver update could break it. That is a situation which really is unacceptable.

So count me as one more in favour of swapping a P67 chipset motherboard with a similarly priced Z68 chipset motherboard if requested.

Valshistixol said:

My P8P67 hasn't given me a lick of trouble.

Click to expand...

Ditto *touch wood*

While I don't think its very realistic to get your board swapped for a Z68, I'm yet another person that has had nothing but problems with my Sabertooth P67.

Sleep has never worked from the day I built this system, and WOL is very unreliable too. The result of this is that the system is often left on far longer than it needs to be, because I have the tower several rooms away from the display etc. and there's no convenient way to quickly turn it back on reliably. I would much rather have a system that went to sleep after 15-20 minutes of being idle, as I don't mind waiting 10s for it to wake back up to use it again. Cold booting is much slower, and as I said, I have no way to do that reliably from the desk that I use the system at.

I have yet to be able to play a film on this system (which was built to replace my old HTPC) from start to finish without problems. It appears to be SATA related, as there are no CPU/GPU load spikes. At least 2-3 times throughout the course of a film, playback hangs for 30+ seconds. The drives are not allowed to sleep (not that it made a difference) and it does not matter which HDD is used, or if it's running off the Intel or Marvel controller. There were no problems with playback using the same drives in my old Gigabyte GA-E7AUM-DS2H based HTPC.

Also somewhat related, is that I have been unable to get smooth video playback using the madVR video renderer on this system, it is always dropping frames. This renderer uses your GPU to do advanced scaling (makes a big difference with DVDs) and worked just fine using the onboard 9400M in the old system. My new system has a GTX570 and cannot achieve smooth playback. People with similar systems (Sandy Bridge & GTX570) but motherboards from other manufacturers do not have this problem, so I believe it is also somehow motherboard related.


This is all after having to get my first motherboard replaced (a B3 board—I ordered one the day they were available) because it was stuck at 1600MHz regardless of CPU load or BIOS config. I was in contact with ASUS support for over a week, and then had to wait for a replacement to arrive. From buying the components. It was probably the best part of a month before I could actually use the system, and I couldn't go back to the old one because the drives were now formatted as GPT disks rather than MBR for the EFI version of Windows.


I used to rank ASUS as being the best motherboard manufacturer, and they definitely were 10 years ago when I worked in a shop building systems, but this experience has really put me off them.

I haven't been keeping up to date on the Z68 boards—do they not have these issues?
If not, it definitely seems like the P67 hardware—even the B3 revision—was rushed out, and is bad hardware that should be replaced, just like the original boards.

I think the reported failure rate was 10% so its completely reasonable to see a lot of you not having any problems but let me tell you that is a totally unacceptable number! So you guys that dont have any issues I am filled with such a totally warm feeling that you have a working board. My board most of the time works too but it has its moments which totally piss me off. If it was an automobile the government would totally be up their butt. Lets face if the whole line is a lemon and its no wonder retailers stopped selling them and skipped it in favor of Z68 which they rolled out faster and sooner than later.

Thank you.

Surely you have basic consumer rights which apply? and doesn't the retailer have a responsibility to resolve this as your contract was with them? I would start looking at the consumer rights legislation and advice at the FTC website and your local state law. I can't believe that Microcenter can sell you a product that's apparently inherently flawed and then wash their hands of it - pursue them for a refund! I don't think asking Asus for a Z68 is the right approach.

davidm71 said:

Where do I start.. Basically I have in the last 6 months put together three P8P67 type boards and have noticed inconsistencies in their behavior. It was actually two systems but the third time was when I had to send back to P8P67 Deluxe B2 board back for B3 board. The other system was for my brother who had decided not to use the affected sata ports on his P8P67 Pro. Though he ended up having a SSD drive die and a little data corruption in the other drive. Eventually his system completely stopped working and had to be swapped out for a Z68 Pro board. Thank god for Microcenter...

Anyhow the premise here is that P67 was a dud. Blame Intel or who ever you want but it is my assertion that Asus should honor requests for a different compatible chipset line such as Z68. I can't however go back to Microcenter as I exchanged my B2 board for a B3 through Asus. Microcenter won't take it back now. To state clearly I am not complaining because I want a Z68. As probably you guys out there have experienced weird issues I'm sure with your P8P67 type board such as the board failing to post, EPU and TPU switch weirdness, soft resets causing a double pump cold shut down and then reboot, random bios default resets, failure to wake from sleep, failure to go on, and probably others not even aware off. Its just a weird devil board. Its a lemon and they should take it back and shoot it...

I feel this product was rushed to quickly to market. If you feel the same way and have experienced weirdness like myself please make a post reply that I swear I will forward to Asus headquarters...

Thank you.

Click to expand...

How does it feel to be ass raped by Intel ? Asus didn't do it, Intel did. Good cpus with lame mobo chips. You're not getting a z68 unless you buy it & I'd wait to make sure that's OK 1st too.

Dantrax said:

How does it feel to be ass raped by Intel ? Asus didn't do it, Intel did. Good cpus with lame mobo chips. You're not getting a z68 unless you buy it & I'd wait to make sure that's OK 1st too.

Click to expand...

I think I said I blame Intel. I know I did. its like this. If Asus was building houses with cheap parts they would have a responsibility to fix it. To say sorry its not our fault we did the best we could do is not good enough. I would expect they have every right to in turn sue Intel which is not my problem. The issue is P67 line was something they took back to drawing board. Everybody knows it...

davidm71 said:

I think I said I blame Intel. I know I did. its like this. If Asus was building houses with cheap parts they would have a responsibility to fix it. To say sorry its not our fault we did the best we could do is not good enough. I would expect they have every right to in turn sue Intel which is not my problem. The issue is P67 line was something they took back to drawing board. Everybody knows it...

Click to expand...

David, you are entitled to an advanced RMA. HQ ran tests on the Razer keyboard and I have the test table - their feeling is your board is faulty. We can pre-test and swap out that board for one of the same model you have. That's RMA policy I'm afraid.



-Raja

isnt the p67 and the z67 the exact same chip? the p67 just has features turned off.

Raja@ASUS said:

David, you are entitled to an advanced RMA. HQ ran tests on the Razer keyboard and I have the test table - their feeling is your board is faulty. We can pre-test and swap out that board for one of the same model you have. That's RMA policy I'm afraid.

-Raja

Click to expand...

So third time I swap this board is the charm?

Edit: I would rather take the board out and put it on a firing line and blow holes through it... Then I'll send those 'working' parts back to Asus HQ for study..

Thanks.

tricky0502 said:

isnt the p67 and the z67 the exact same chip? the p67 just has features turned off.

Click to expand...

This is why I asked if the Z68 boards are experiencing the same sleep issues (and more) that people are having with the P67 boards.

If they are, then I think I will probably have to look into a non-ASUS board.

If they are not experiencing these problems, it suggests that there is something wrong with the P67 boards in general.

andrewfee said:

This is why I asked if the Z68 boards are experiencing the same sleep issues (and more) that people are having with the P67 boards.

If they are, then I think I will probably have to look into a non-ASUS board.

If they are not experiencing these problems, it suggests that there is something wrong with the P67 boards in general.

Click to expand...

Are they?

davidm71 said:

So third time I swap this board is the charm?

Edit: I would rather take the board out and put it on a firing line and blow holes through it... Then I'll send those 'working' parts back to Asus HQ for study..

Thanks.

Click to expand...

Now things are put into perspective. You are not interested in a working system as much as receiving something for nothing (upgrade to Z68) and a pedestal on which to whine from.

andrewfee said:

This is why I asked if the Z68 boards are experiencing the same sleep issues (and more) that people are having with the P67 boards.

If they are, then I think I will probably have to look into a non-ASUS board.

If they are not experiencing these problems, it suggests that there is something wrong with the P67 boards in general.

Click to expand...

i think i read somewhere that sleep issues were due to overclocking on sandy bridge. I personally have not used sleep mode in about 8 years on a desktop computer. if your storage solution is worth half a shit it takes just as long to wake up from standby as it does to boot your computer(at least last time i tried it out/my experience with my I5 laptop) i think its all the drivers syncing with current state... but always has when i tried it out gone 'out to lunch' for 10-20 seconds while it seems to catch up after leaving standby

looking around quickly, gigabyte has same issue, the P8Z68 has reports of the sleep issue.

its historically been, and in my eyes still is that you pick one: standby/100% stable mobo and system or overclocking... sleep issues are not new to cpus/mobos in a overclocked state. the trouble is the 'default' states of the chipset/cpu comes into play when they are powered back on, but the bios settings are not stable at default voltage/etc. note that when you go into standby every rail on the psu is shut off except the 5vstb rail, which can only carry about 1-2 amps. barely enough to keep the ram coherent

davidm71 said:

You dont know what your talking about.. sorry..

Click to expand...

Well, when you post something and ask what people think, don't tell me I don't know what I am talking about. I am a highly educated man and I just gave you my opinion so you can take it or leave it. Just because I have no problems doesn't mean you are right and I have no idea what I am talking about.

P.S. Thanks for being a douche.

jkramp said:

Now things are put into perspective. You are not interested in a working system as much as receiving something for nothing (upgrade to Z68) and a pedestal on which to whine from.

Click to expand...

Why is that when some of us have problems and the defacto solution is unsatisfactory we are label 'whiners'? Where do you get off calling me a whiner? I mean what gives you that right? Tell that to my brother who I recommended going with Asus Intel P67 board as well, and first his hard drive died (needed rma) then his second drive started getting data errors, and finally the motherboard died. He wasn't even using the Sata2 ports! So we took his board back to Microcenter and for a minimal charge got the Z68 for him and I installed it and I got to say its solid. Booted up right off the bat without any BS. So I'm wondering how long will it take until my precious components get killed by this bug ridden wipe my butt with technology?

I'll tell you honestly why I don't want to have an RMA is because they're going to send me another refurb and thats my reward for being an early adopter. Thats not acceptable in my opinion...

WozniakMac said:

Well, when you post something and ask what people think, don't tell me I don't know what I am talking about. I am a highly educated man and I just gave you my opinion so you can take it or leave it. Just because I have no problems doesn't mean you are right and I have no idea what I am talking about.

P.S. Thanks for being a douche.

Click to expand...

You guys are just looking for a fight. I'm tempted to go there and start a troll war if thats what you want but not going to do it. Instead reporting you to the moderator for abusive name calling. Not the place for that sort of behavior...

davidm71 said:

You guys are just looking for a fight. I'm tempted to go there and start a troll war if thats what you want but not going to do it. Instead reporting you to the moderator for abusive name calling. Not the place for that sort of behavior...

Click to expand...

Then don't tell me what I do and don't know, buddy.

I strongly suggest that the personal comments stop immediately before you get yourselves into trouble. Continue the thread in a civil manner.

ryuji said:

i think i read somewhere that sleep issues were due to overclocking on sandy bridge. I personally have not used sleep mode in about 8 years on a desktop computer. if your storage solution is worth half a shit it takes just as long to wake up from standby as it does to boot your computer(at least last time i tried it out/my experience with my I5 laptop) i think its all the drivers syncing with current state... but always has when i tried it out gone 'out to lunch' for 10-20 seconds while it seems to catch up after leaving standby

looking around quickly, gigabyte has same issue, the P8Z68 has reports of the sleep issue.

its historically been, and in my eyes still is that you pick one: standby/100% stable mobo and system or overclocking... sleep issues are not new to cpus/mobos in a overclocked state. the trouble is the 'default' states of the chipset/cpu comes into play when they are powered back on, but the bios settings are not stable at default voltage/etc. note that when you go into standby every rail on the psu is shut off except the 5vstb rail, which can only carry about 1-2 amps. barely enough to keep the ram coherent

Click to expand...

I didn't even overclock that board and it was weird from the get go...

WozniakMac said:

Then don't tell me what I do and don't know, buddy.

Click to expand...

Sorry you took that 'don't know what your talking about' the wrong way but let me just say that I strongly disagree with you and retract that comment as I have no idea where your coming from but calling me a 'douche' that's nice. Thanks for that.

Also forgot to mention that the usb transfer rates are atrocious! Slow as hell!

I might just put this board up for sale and cut my losses, and go with Gigabyte. Should have from the beginning...

davidm71 said:

Where do I start.. Basically I have in the last 6 months put together three P8P67 type boards and have noticed inconsistencies in their behavior. It was actually two systems but the third time was when I had to send back to P8P67 Deluxe B2 board back for B3 board. The other system was for my brother who had decided not to use the affected sata ports on his P8P67 Pro. Though he ended up having a SSD drive die and a little data corruption in the other drive. Eventually his system completely stopped working and had to be swapped out for a Z68 Pro board. Thank god for Microcenter...

Anyhow the premise here is that P67 was a dud. Blame Intel or who ever you want but it is my assertion that Asus should honor requests for a different compatible chipset line such as Z68. I can't however go back to Microcenter as I exchanged my B2 board for a B3 through Asus. Microcenter won't take it back now. To state clearly I am not complaining because I want a Z68. As probably you guys out there have experienced weird issues I'm sure with your P8P67 type board such as the board failing to post, EPU and TPU switch weirdness, soft resets causing a double pump cold shut down and then reboot, random bios default resets, failure to wake from sleep, failure to go on, and probably others not even aware off. Its just a weird devil board. Its a lemon and they should take it back and shoot it...

I feel this product was rushed to quickly to market. If you feel the same way and have experienced weirdness like myself please make a post reply that I swear I will forward to Asus headquarters...

Thank you.

Click to expand...

Correction the board you have was a dud, not every board is...therefore
why should it be replaced with another model?

Using that thinking, if I buy a a lemon of a car I should demand
another model to replace it?

Warrenty replacements are universal, they replace your
current model with the same.

davidm71 said:

I think the reported failure rate was 10% so its completely reasonable to see a lot of you not having any problems but let me tell you that is a totally unacceptable number! So you guys that dont have any issues I am filled with such a totally warm feeling that you have a working board. My board most of the time works too but it has its moments which totally piss me off. If it was an automobile the government would totally be up their butt. Lets face if the whole line is a lemon and its no wonder retailers stopped selling them and skipped it in favor of Z68 which they rolled out faster and sooner than later.

Thank you.

Click to expand...

10%?

I'd like to see a factual link to that stat...

davidm71 said:

Why is that when some of us have problems and the defacto solution is unsatisfactory we are label 'whiners'? Where do you get off calling me a whiner? I mean what gives you that right? Tell that to my brother who I recommended going with Asus Intel P67 board as well, and first his hard drive died (needed rma) then his second drive started getting data errors, and finally the motherboard died. He wasn't even using the Sata2 ports! So we took his board back to Microcenter and for a minimal charge got the Z68 for him and I installed it and I got to say its solid. Booted up right off the bat without any BS. So I'm wondering how long will it take until my precious components get killed by this bug ridden wipe my butt with technology?

I'll tell you honestly why I don't want to have an RMA is because they're going to send me another refurb and thats my reward for being an early adopter. Thats not acceptable in my opinion...

Click to expand...

nevermind!

davidm71 said:

I think I said I blame Intel. I know I did. its like this. If Asus was building houses with cheap parts they would have a responsibility to fix it. To say sorry its not our fault we did the best we could do is not good enough. I would expect they have every right to in turn sue Intel which is not my problem. The issue is P67 line was something they took back to drawing board. Everybody knows it...

Click to expand...

Asus used what Intel supplied. Asus took the recalls & Asus provided upgraded mobos with improved or fixed Intel chipsets for that board. I think that cost them some $$$ & damaged some of their reputation. I think Asus tried to make corrections & satisfy their customers. If you're still not satisfied, you should request Intel pay for upgraded Asus Z68 mobos, not the other way around. I like both companies & use their products, but I think Intel screwed up on this one. Bottom line it a shame you have had problems but welcome to the first adopter's club. I try not to jump onto anything upon release anymore, it's cost me more $$$ than I care to say.

ryuji said:

i think i read somewhere that sleep issues were due to overclocking on sandy bridge.

Click to expand...

Only if you have the PLL Overvoltage enabled, which is not necessary up to 4.5GHz on my system at acceptable voltages. The system has sleep issues whether it is overclocked or not though.

ryuji said:

I personally have not used sleep mode in about 8 years on a desktop computer. if your storage solution is worth half a shit it takes just as long to wake up from standby as it does to boot your computer(at least last time i tried it out/my experience with my I5 laptop) i think its all the drivers syncing with current state... but always has when i tried it out gone 'out to lunch' for 10-20 seconds while it seems to catch up after leaving standby

Click to expand...

I have a number of issues with this.

1. My tower is in a separate physical location from my desk. WOL is unreliable for waking it from being powered off, and slow when it does work. WOL is a pain to use as well, as you need another device to wake it. If it could sleep, I could just wake the system with the keyboard/mouse on the desk.

2. It still takes at least a minute to do a cold boot on decent hard drives. Waking from sleep is an order of magnitude faster than that.

On the old SSD-equipped MacBook Pro I built this system to replace, it was awake and ready to use before the lid was fully open. The "catching up" from leaving standby only happens when using HDDs, and still doesn't take nearly as long as cold booting. (probably took at least 20-30 seconds)

As a result of this, my system probably gets left on most of the day, with just the display going to sleep, when I would be waking and sleeping it at least 5-10x a day otherwise. It's a massive waste of electricity not being able to sleep.

3. I'm still not ready to buy an SSD for my desktop machine. There has yet to be a drive to come out with proven reliability (I'm not yet convinced of the new Marvell-powered Intel drives) that can also saturate the SATA bus. The market is still so early, that there are huge gains to be had generation-to-generation, and older drives lose their value quickly.

I know too many people using non-Intel SSDs that would saturate a 3gb/s SATA bus that have had problems to go with one, the new Intel drives are unproven and comparatively slow for the money now to be a good purchase.

I was happy to buy an Intel G2 drive for the MacBook Pro, because it was reliable, competitive with other drives on the market (at the time) and it makes a lot more sense for a laptop where the drives are painfully slow, and far more susceptible to failure.

ryuji said:

looking around quickly, gigabyte has same issue, the P8Z68 has reports of the sleep issue.

Click to expand...

Sounds like it could be a chipset issue then, if other manufacturers are also having the same problems, and that switching to Z68 wouldn't help either.

It is completely unacceptable that basic functionality such as this is broken.

I'm also really starting to regret my decision to build this system rather than just buy a desktop Mac. On paper this seemed like much better value when the majority of software I use is also available on Windows, but not when so much of the basic system functionality doesn't work.

ryuji said:

its historically been, and in my eyes still is that you pick one: standby/100% stable mobo and system or overclocking... sleep issues are not new to cpus/mobos in a overclocked state. the trouble is the 'default' states of the chipset/cpu comes into play when they are powered back on, but the bios settings are not stable at default voltage/etc. note that when you go into standby every rail on the psu is shut off except the 5vstb rail, which can only carry about 1-2 amps. barely enough to keep the ram coherent

Click to expand...

Doesn't matter if the system is overclocked or not, the system simply will not wake from sleep.


If ASUS wants to uplift my entire system, I'd be happy for them to do that, if it would get these things fixed. I would be very surprised if they are not already able to replicate these problems internally though.

davidm71 said:

Also forgot to mention that the usb transfer rates are atrocious! Slow as hell!

I might just put this board up for sale and cut my losses, and go with Gigabyte. Should have from the beginning...

Click to expand...

I've been thinking the same thing recently—well actually, just selling the whole system if other manufacturers are having the same problems. (funny how Apple's P67/Z68 systems don't seem to be having sleep issues though…)

About the sleep issue I suspect it has problems waking up after long periods of sleep because lately i can not replicate the issue from doing quick tests. Its more likely to happen after being asleep all night long.

About the usb transfer rates - reviews i have read have sited this fact. It has always felt slow and windows transfer details have shown it to be slow. I also just got a new usb key and later will benchmark files of various sizes.

Also I read that the Z68 auto overclock switch and epu tpu switches work as they should. Wonder if an Rma would fix that.. Doubt it because i can guaranty turniing on any of those features would probably render my rig a vegetable...

Thanks

davidm71 said:

About the sleep issue I suspect it has problems waking up after long periods of sleep because lately i can not replicate the issue from doing quick tests. Its more likely to happen after being asleep all night long.

Click to expand...

Was happening after 15 minutes for me last time I checked (probably less) it only wakes within a minute or two of sleeping.

davidm71 said:

About the usb transfer rates - reviews i have read have sited this fact. It has always felt slow and windows transfer details have shown it to be slow. I also just got a new usb key and later will benchmark files of various sizes.

Click to expand...

Most/all Sabertooth P67 reviews were held back until after the B3 revision was out. (and I had one)

ryuji,

I am not overclocking nor have I ever overclocked my sabertooth P67 yet my system will not resume from sleep or hibernation so your statement is incorrect.

davidm71 said:

About the sleep issue I suspect it has problems waking up after long periods of sleep because lately i can not replicate the issue from doing quick tests. Its more likely to happen after being asleep all night long.

About the usb transfer rates - reviews i have read have sited this fact. It has always felt slow and windows transfer details have shown it to be slow. I also just got a new usb key and later will benchmark files of various sizes.

Also I read that the Z68 auto overclock switch and epu tpu switches work as they should. Wonder if an Rma would fix that.. Doubt it because i can guaranty turniing on any of those features would probably render my rig a vegetable...

Thanks

Click to expand...

My system just doesn't wake up after a long nights rest. Happened again. Verified it. So much for sleep.