Problems with new 580 GTX - Video Crashes

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veras

Weaksauce
Joined
Jul 6, 2003
Messages
125
I just replaced my 4870x2 with a 580 GTX and I'm having issues

Pretty much every game I try on it is causing a vid driver crash relatively quickly, I've removed everything and run driver sweeper multiple times and reinstalled drivers and I'm still having the same issue

What do I do next?

Edit: A few more details - it's a superclocked evga 580 and I'm using a 1000W Corsair PSU, Asus P5Q Deluxe, Q9550
 
Format and install fresh. If it still crashes, it's probably a bad card.
 
fwiw it doesn't crash at all in SC2 (just played for 40 minutes) but it crashes almost immediately in bfbc2, the witcher, civ 5 :(
 
Monitor the gpu temperature. Perhaps some games stress the card more than others.

Try underclocking the gpu a bit to seee if that helps.
 
Dual said:
Try underclocking the gpu a bit to seee if that helps.
Click to expand...

This. If your card can handle the games a lower clock rate then something is wrong with the card. If it is still having problems most likely a software problem. Run drive sweeper again and use an older driver. If that doesn't work it might be a windows file corrupted.
 
Okay, I just tried underclocking the card and it solves the problem, but it's not a heat issue - when it was crashing, it would sometimes happen at 40C

So bad card? :(
 
My system crashed all the time in BC2... it isn't the card it is the stupid game... it is very very picky, threads among threads of this issue.

Uninstall the game, sweep drivers (cc driver cleaner), reg clean of game and drivers.

Install game.

Best of luck.

I did that and now I do not crash any more.

If all else fails, reinstall windows. but don't just jump to the card being bad.
 
Nickbaldwin86 said:
My system crashed all the time in BC2... it isn't the card it is the stupid game... it is very very picky, threads among threads of this issue.

Uninstall the game, sweep drivers (cc driver cleaner), reg clean of game and drivers.

Install game.

Best of luck.

I did that and now I do not crash any more.

If all else fails, reinstall windows. but don't just jump to the card being bad.
Click to expand...

If reinstalling the game and drivers fixed your problem, it wasn't the game.
 
it's not just BC2, it's like 10+ games I've tried besides BC2 - some of which were installed after getting the card
 
ryan_975 said:
If reinstalling the game and drivers fixed your problem, it wasn't the game.
Click to expand...

how do you figure?

The game wasn't fixed tell I reinstalled it,... making it the games fault that it was crashing, or a file in the game that was corrupt and/or not working properly.

To enlighten you with all the details...

I first cleaned the drivers.... that did nothing

then I reinstalled the game... that is what fixed it, therefore making it the games fault for the issues.

I just tell people to clean the drivers because he may or may not have the same issue as me and could have a driver issue.
 
veras said:
it's not just BC2, it's like 10+ games I've tried besides BC2 - some of which were installed after getting the card
Click to expand...

well then it could be the card... I would still reinstall windows before going through a lengthy RMA process
 
Your system is probably flooded with various ATI drivers over the months. Rouge folders hidden throughout WIndows could be affecting your system. Clean it out. Reinstall Windows.
 
Nickbaldwin86 said:
how do you figure?

The game wasn't fixed tell I reinstalled it,... making it the games fault that it was crashing, or a file in the game that was corrupt and/or not working properly.

To enlighten you with all the details...

I first cleaned the drivers.... that did nothing

then I reinstalled the game... that is what fixed it, therefore making it the games fault for the issues.

I just tell people to clean the drivers because he may or may not have the same issue as me and could have a driver issue.
Click to expand...

If it was the games fault, it'd still be crashing after a reinstall. Something happened to your specific installation that made it crash-prone. It could have been a bad update or something that corrupted your game, but a reinstall doesn't fix development bugs.
 
Nickbaldwin86 said:
The game wasn't fixed tell I reinstalled it,... making it the games fault that it was crashing, or a file in the game that was corrupt and/or not working properly.
Click to expand...

ryan_975 said:
If it was the games fault, it'd still be crashing after a reinstall. Something happened to your specific installation that made it crash-prone. It could have been a bad update or something that corrupted your game, but a reinstall doesn't fix development bugs.
Click to expand...


Maybe try reading my entire post before posting ;)
 
Nickbaldwin86 said:
Maybe try reading my entire post before posting ;)
Click to expand...

Maybe try understanding that I was agreeing with the point you bolded and are accusing me of not reading.. hmmm?

You original claim was that it the game is buggy, and it wasn't until I said a reinstall doesn't fix buggy games did you come up with an alternative explanation for your problem.

In the OPs case, it's multiple games having a problem after a video card upgrade. So the chances of a single game causing problems for all the others is ... well.. ludicrous.
 
GreenGoose said:
Format and install fresh. If it still crashes, it's probably a bad card.
Click to expand...

This is bad advice. Something like this is a last resort at best.

Kangg said:
Try reinstalling those games and see what happens.
Click to expand...

This is solid advice if the card works properly in other games and you've determined it's not a heat issue.

veras said:
fwiw it doesn't crash at all in SC2 (just played for 40 minutes) but it crashes almost immediately in bfbc2, the witcher, civ 5 :(
Click to expand...

Starcraft isn't terribly stressful on video cards compared to other games. I'm not surprised by this.

Dual said:
Monitor the gpu temperature. Perhaps some games stress the card more than others.

Try underclocking the gpu a bit to seee if that helps.
Click to expand...

This is great advice and what I would have suggested.

veras said:
Okay, I just tried underclocking the card and it solves the problem, but it's not a heat issue - when it was crashing, it would sometimes happen at 40C

So bad card? :(
Click to expand...

Factory overclocked cards sometimes have issues with this. If you reduce stress on the card by reducing the clocks to stock levels, or below stock levels it just proves that QC missed the fact that this GPU / card won't run at higher clocks than the standard clocks set in the NVIDIA reference design. In other words, it is likely a bad card. Sometimes a card tests OK at certain clocks then a month or several weeks later the card no longer runs at those clocks.

WorldExclusive said:
Your system is probably flooded with various ATI drivers over the months. Rouge folders hidden throughout WIndows could be affecting your system. Clean it out. Reinstall Windows.
Click to expand...

No. It doesn't quite work that way. Typically just having ATI drivers in the Windows driver database won't cause any issues. Neither will ATI folders on the hard drive. If there is no ATI / AMD hardware present, your fine. Sometimes these folders can cause issues during initial installation of a new card, but once the new card is loaded, you should be good to go.
 
ryan_975 said:
Maybe try understanding that I was agreeing with the point you bolded and are accusing me of not reading.. hmmm?

You original claim was that it the game is buggy, and it wasn't until I said a reinstall doesn't fix buggy games did you come up with an alternative explanation for your problem.

In the OPs case, it's multiple games having a problem after a video card upgrade. So the chances of a single game causing problems for all the others is ... well.. ludicrous.
Click to expand...

The game is buggy... that is the only game that gives me any issues. I have a list of games that I play and BC2 gives me more problems then all of them combined. So I give that game no wiggle room... I love the game, I play it daily, but doesn't mean I think it isn't a buggy game.
(A game that corrupts it own files is buggy IMO)

I never said or even would think that BC2 would affect another game, if he is having problems with more then just BC2 then he has driver, system, OS, or card issues. (I was just merely explaining what I had to do with BC2 when it crashed a lot for me, the fix was reinstalling the game)

I still vote reinstall windows, if he has done everything that he says he has done, then that is the last resort,... final option RMA the card.
 
Well, after trying a few more things and getting nowhere I called up the local shop where I bought it, they said to bring the card back in - I did, they tested it on their machines, same crashing issues, they gave me a new card in exchange.

I came home, plugged the new card into my machine without changing anything and everything works perfectly with no crashes now =D So I guess in this case it was a bad card

Thanks for the advice/help all, really glad I got it sorted out
 
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