Western Digital RMA rocks!!!

Mabrito

Supreme [H]ardness
Joined
Dec 24, 2004
Messages
7,004
So my 150gig Raptor took a crap about a month ago and I sent it in for a RMA. Today I got back my replacement drive and to my surprise I received a 150 VelociRaptor!! I am very impressed with there RMA service!
 
So my 150gig Raptor took a crap about a month ago and I sent it in for a RMA. Today I got back my replacement drive and to my surprise I received a 150 VelociRaptor!! I am very impressed with there RMA service!
Yup. Same thing over here. 150Gig started causing Win 7 and Vista to have fits. A quick diag turned up too many bad sectors. I did the advanced RMA. They did sit on it for a while. I waited a week and then called wondering what happeded to my replacement unit since they were supposed to ship first. They apologized saying that they didn't have anymore of the old units. I briefly complained that I have been without a computer due to the crash and need to get back online pronto. They apologized that they couldnt offer the same drive but would send me a Velociraptor. I'm not sure if the guy was messing with me when he asked me if that was okay. But in any event, the next thing I knew a drive was sent out that day, overnight air.
 
Very nice. Replacing Raptors with VelociRaptors is certainly fine by me! :D
 
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