Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
TO JOHN H (who follows the forum and left me a message):
Thanks for the voicemail last night it gave me a big smile when I came in to work this morning.
I'm confident that you're going to love your new PC when it comes. You can be confident as well. We appreciate your business.
Rich.
You may see more than two. ;)
We actually do that. Many managers are assigned to specific websites to monitor and address complaints on. In doing so, they're supposed to respond to specific complaints and turn them from angry to happy. But this hasn't been one of the monitored sites...
The first topic I'll tackle here today is that of pre-sales customer service and expectations.
The [h] reviewer placed their order online at the TigerDirect.com website.
1) The lead time on the system order by [h] was set to 5-7 days and that's what displayed on the website. It is...
Systemax and TigerDirect are indeed committed to providing our customers with the very best products, service and support. Though we have tens of thousands of satisfied customers, even one unsatisfied customer is not acceptable. We are taking steps internally to understand what went wrong in the...