Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
Almost a month now, I have been refunded for the video card they shipped me after I returned the system. It has been 20 days since the returned system arrived at Alienware, every time I call they say 5 to 7 days, but yesterday I called and they didn't see anything about the transaction even...
@#%^!!! and now they want me to pay the shipping to send back the replacement part I didn't order, so they can reverse the charges. Am I going to have to get a lawyer to return a damn computer? I'm calling my credit card company now, will update later.
An update:
So my system has been canceled for almost a month now; canceled on August 25. Its been shipped back and received by alienware. The customer service rep told me that it would take 7-10 business days to have my money refunded. Today I still haven't received the refund, but I did get...
The night my computer died. I was playing Titans quest, the screen flickered, there was a popping sound, then a horrible burning smell. I wept. Although inconvenient, it was not entirely unexpected; the machine was old, had been upgraded twice and I knew the next upgrade would mean an entirely...