Dear MisterIT,
I think that I can help you with that problem. You can use the sort in Microsoft Access.
Example in SQL view:
SELECT column_name,column_name
FROM table_name
ORDER BY column_name,column_name ASC|DESC; (ascending (up) descending (down))
Example for COUNT in SQL view...
I think first you need to look at the situation you are in. The client is the most important. First you must see what the client need. Make a list with demands and wishes of the client.
If you want some more information you can interview your client to make think clear. Then you can describe...