Recent content by rimble

I would like to reiterate this piece of advice from a previous poster: if you call HP support, speak the keyword/shortcut "xw series running microsoft". For whatever reason, that goes quickly and directly to an apparently American-based call center. No offense to those helpful folks over in...

Ok, I take it back. Significant backlight bleed in both left corners, a little bit on the right. The previous panel was superior aside from the dead pixels. I'm goin' back in...

In case this is useful to anyone, my replacement finally got here, so hang in there. Two weeks, three separate support tickets, and 5 or so calls later. I only just plugged it in over lunch then had to get back to work, but there appears to be no obvious significant issues.

My experience has been awful. I've called maybe 5 times I think. The very first time they wouldn't do anything for me. No warranty support, not enough pixel problems. Second time they tried to send out a hard-drive (?!). I guess someone somewhere realized that was wrong and they just...

You've definitely got that right! My two cats used to fight over who got to sleep on my FW900...sometimes they would play nice and they could BOTH fit! Anyways, being the dumb cats they are...they've jumped on top of my ZR24w (it's about 2-inches thick I guess) and then fell forward over the...

I didn't, at least not to call in and get a replacement with the two dead sub-pixels I have. That replacement transaction hasn't happened yet, so I'll update if something doesn't go well with it. The rep I spoke to on the phone just said they don't ship/mail out these size monitors for...

Just got off the phone with HP again. Took awhile on hold getting transferred around Bangalore then apparently back to the US and so on, but eventually ended up with someone that arranged to send a courier out to swap the monitor with no fuss. I'm not sure what department I ended up in that...

I didn't install any additional software, but used the cd for the monitor driver.

Yeah, I tried that. I guess I was a little taken aback by the rejection, so didn't escalate to a manager. I'll call again and kick it up a notch. Yeah, I expect Cost Central not to help. As for HP, I guess it all depends if this is a "performance" monitor or not. Their regular monitors...

Ordered from Cost Central, got it real quick last Wednesday, no problems. Great monitor, aside from the stuck pixel just 'southwest' of center. HP support (very politely) told me there was nothing they can do about it as it's an ISO Class II pixel class monitor. Will try and contact Cost...