Recent content by Official Gigabyte

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    RGB LED strips compatible with Aorus Gaming 7 motherboard?

    Any 4 pin or 5 pin (white or uv) strip should work. If you buy a 4 pin the last pin is simply empty, but it still works. For digital you need a 3 pin connector, many boards use 4 pin (2 pin, skip, pin). Our boards support 5V and 12V via jumper so no worries there. For just normal RGB the light...
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    Why do manufacturers release so many motherboards?

    As a rep for a manufacturer this literally made me laugh. Just to give you our perspective its simply due to different market segments. There are gamers, enthusiasts, workstations, etc. There are also gamers who are enthusiasts, and enthusiasts who need work station specs... and on and on. Add...
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    X470 ECC Support

    At least for us ECC (unbuffered) support is based on PCB layers. You need 6 layer boards to support it, IE the Gaming 7. (Of course the CPU has to support it as well.) The full list for GIGABYTE is: X470 AORUS Gaming 7 WIFI X370 Gaming 5, Gaming K7, AB350N Gaming WIFI.
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    The Gigabyte facepalm

    Hi Guys, Just wanted to chime in on the negative CS experience and question in general. Just as background I worked CS for years (at a different company, same industry). There are certain limits to what you can and cannot tell a customer to do, and its sometimes very difficult to limit the...
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    Did I get a bad MoBo?

    Well I wish I had better news but after reading the posts it sounds like you covered all the steps I would have tried. The board does have (2) BIOS and a switch. In theory if you flash BIOS A and it goes wrong you should be able to switch to B, boot, flip the switch again, and reflash A. Last...
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    1080 ti problem

    Man that's a total bummer. I'm an aesthetics guys too and that would drive me nuts... If the liquid was on top of or under the plastic logo you should be able to clean it, but looking at the picture it seems like the liquid is in between the plastic?If that's the case the logo needs to be...
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