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Runningwater: I'm also in the EU, but they didn't tell me about that possibility. But I can't send back my monitor and wait for a new one, this one is almost perfect so I'm good.
Inikj, ISilva: yeah, that's OK I suppose...but my replacement had 900 (!!!!) hours of usage...That's like cutting...
Yup, it was a refurbished one.
The first time I called a prick answered and told me the only thing they send are refurbished ones. 900 hours of backlight is too much for me, it had to go back.
I'll try to know if they send new panels. BTW, where are you from?
How many backlight hours does...
Less than 24 hours later, the replacement panel is here — kudos HP for your outstanding customer service.
Unfortunately this one still has the green/pink issue, although less noticeable. But it has 963 hours of backlight so that might be why.
It's a FW GIG034, REV GIG053, also assembled...
ISilva: glad to hear that story, moreso because we in Portugal are used to terrible customer service.
Did you notice any green to pink tinge on the new panel?
Cumprimentos!
It's said to improve with time... Of course this is unacceptable as a principle, so I think you could consider a replacement. I've heard you can try the new panel and only after that you send the one you consider less good.
Let us know how it goes, best of luck :)
I think you can't go wrong with this HP monitor. It's within your budget, it's a 24" and it's an IPS.
More so, if you need this for photography work and already have a calibrator you certainly won't be disappointed.
OK, so a couple of days later (but only 11 hours of backlight) I think I'm ready for a quick review.
I got a panel made in Czech Republic, April 2009; FW GIG068, REV GIG143.
Let's see about the potential flaws:
- No dead, stuck pixels; all subpixels are working properly.
- One thing that...
Sorry about this post, but I'm really excited.
My HP LP2475W is in town! I'm picking it up in 10 minutes, cross your fingers for a perfect panel, pretty please? :)
Danny: that's a pretty good observation... How come no one thought of that? That's probably one of the reasons you don't see any tinting mentioned.
I'm from Portugal and I ordered one of these beauties. Today I got an email from the importer that said the product with the reference number...