Recent content by Greg Feldman

The colorimeter itself is just fine. In fact it's the same one that comes with Spyder2Pro. The difference is the software. Spyder2Pro guides you through more adjustments by hand, which I generally prefer not to do with LCDs anyway. The problem I have with Spyder2 in general is that all their...

Someone asked yesterday where my new version (no white glow) shipped from. It shipped from California, straight from DoubleSight's fulfillment center. FWIW, my original one (with white glow) shipped from Tennessee. Purchased from buy.com. This new one is just flat-out much better. Maybe it's...

I'm in Colorado. I handled my exchange directly with DoubleSight, not buy.com, so it came straight from them--or rather straight from whatever customer-relations fulfillment outsourcing company they use. I will check the label when I get home tonight and see if it says where it came from...

My replacement DS-263n is here. (No apparent defects!) It doesn't seem to have the white glow anymore, whereas the last one did. Viewed from an angle, it has what I would call a magenta shift on black screens. It's not noticeable in normal use. My question: how sure can you be that this is...

Bizarre. I should have my new replacement straight from DoubleSight in a couple of days. Presumably it would be the most recent version, although there are plenty of factors involved in that. I'll see if it has the polarizer.

We'll see. If I actually get a perfect monitor, I'll be happy. If the next one has issues, I'll be much less than happy, even though they were plenty nice on the phone. I think it's safe to say that a 26" NEC would have arrived with no inexplicable defects, but I guess it's worth playing this...

Got a call from DoubleSight. They are going to send me a new one, as this one is "definitely defective." They gave me the option of sending mine first and waiting, or getting one from them and then sending mine back. I chose the latter, obviously. I do have to pay shipping to send mine back...

Come to think of it, there was a large silica dessicant pack in the box. I'm not sure if it was on the top or sitting on the bottom of the box, where the screen faces. If someone at the factory put it at the bottom by mistake, I can see how it might touch the screen. The only other explanation...

Nothing touching it, and the box was completely intact. I ran it overnight, and everything is still there. I guess I'll see if DoubleSight will advance me a new one and pay for shipping back. If not, I'll send it back to buy.com. Sure is annoying. I bought this monitor to replace a POS...

I just received a DS-263N from buy.com today. It's got this really odd color-patch defect: Here it is close up: Any idea what this is? It is there permanently. You can't see it when looking at bright images, but it's there for dark ones. This kind of sucks. I'm not sure if I...