Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
I remember warning against this since the Neo runs an OS that clearly needs more than 8GB of ram and will compensate by thrashing the SSD. You know, the soldered on components that will go bad eventually. I hope Neo owners know how to do BGA...