Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
Hey Lacuna,
i believe the fans do spin down during idle. they should spin up during load. If the fans do not spin up during heavy load, then there might be an issue and you would have to RMA it.
Cheers!
Geno
MSI Warranties are great! We pride ourselves in having great customer support and fast turn around times.
Not sure about this issue, if you cant find any solutions, please contact our customer support and see if they have any fixes and if not, you can RMA your card. :)
It should be released soon!
Hey Sorry to hear that. Are you RMA'ing in the US? if you are, please PM me your RMA number and i can check for you. If you are in another region, you will need to talk to that specific regions RMA center and check. :)
Summoner, try out Killer's Bios in the meantime, while i see if i can find out more about your issue. My GTX970 gaming 4G at home does not have any issue with the display port either.
Awesome! Enjoy those 2 970's!
The BIOS team are normally aware of these issues, and should have updates as they work on them. Hopefully you will see the fixes soon. :D
Hey Killer_K,
I apologize for not getting to your question.
We currently will not be offering backplates for previous 970/980 owners as of right now. I spoke with some HQ people about this already, however due to some issues/constraints, we aren't able to offer it.
HQ is already taking...
Hey AciDeX,
i am sorry for the error. Please contact our RMA department and let them know your situation and that you received the wrong card. If you have any issues with it, please contact me and i will get it straightened out for you :D...
Thanks for the info, from what I've seen so far and discussing with some of my tech guys, it seems this issue lies on Nvidia's side. This issue isn't isolated to only MSI, and is seen across different manufacturers. Please be patient as i look further into it
By adding a backplate, you do...
Hey Summoner, No problem.
I spoke with our tech guys, and i was informed that if the CMOS reset doesn't help, and the board has worked perfectly fine with other cards, there might be an issue with the card itself and you may need to RMA it. I haven't been aware of this exact issue. Can you send...
Hi Summoner,
What OS are you using? In the meantime, please reset your CMOS by removing the CMOS battery for 30 seconds with no power/powercord off as well.
Thanks,
Eugene