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It's personal opinion, and In my opinion they didn't handle my case right. Now if you feel it's right to wait 3 weeks And have your rig down, and still receive the same card in worse conditions then it was then thats you. They didn't test my card, they didn't send me an email saying they didn't...
Got a reply this morning at 11am I replied an hour later. So far I have got overnight shipping, but they are refusing to replace it with a brand new unit. She states that they do not offer brand new units. I said bs, so I went to there website and read the graphics card warranty policy, quote...
I think it was pretty unacceptable I could here the high pitched noise over all my case fans. Regardless I learned my lesson with Asus, which sucks as I currently own 2 motherboards and a monitor. Just trying to get the word out, people should be treated this way over a RMA. I recently RMA'd a...
I'll keep y'all posted, submitted a complaint and got a reply. They offered a rma which requires me to ship it, send a tracking number and then they will send me a replacement. I agreed, replied telling them I want a brand new card in retail packaging as I lost trust in the facility that...
Yes I rma'd it because of coil whine. I just don't personally think if we pay 300+ plus for a gpu that we should have to deal with it. Regardless even if it was a 100 dollar card, its still my hard earned money and expect a top quality part. I submitted a complaint, we will see how things go.
Hey guys not sure where to post this, so let me know if it needs to be moved. I started a thread over the the ASUS rog forum page and haven't got a reply from an asus rep so hopefully I do in here. At this point asus has showed what kind of company it is. Here's what's going on
Okay so I...