Recent content by Capt'n George

It took less than a week from the time I shipped my Dell laptop until I got it back in full working order!

Finally got my shipping box from Dell via FedEx today (nearly 2 months after submitting my claim). Still waiting for the approval notice which is supposedly coming through the USPS. There IS hope!

It's been 2 weeks to the day since I submitted my claim and I haven't received any sort of response. So today I called the claims number (877) 440-7557, pressed "0" and was routed to a live person within seconds. According to that rep, they could take 4 to 6 weeks to process and respond to the...

Filed a claim on my E1705 the first day (1/13). The only proof of purchase I had was the original email invoice from Dell. Hope that works! I'll post a follow up once I find out.