Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
Finally got my shipping box from Dell via FedEx today (nearly 2 months after submitting my claim). Still waiting for the approval notice which is supposedly coming through the USPS. There IS hope!
It's been 2 weeks to the day since I submitted my claim and I haven't received any sort of response. So today I called the claims number (877) 440-7557, pressed "0" and was routed to a live person within seconds. According to that rep, they could take 4 to 6 weeks to process and respond to the...
Filed a claim on my E1705 the first day (1/13). The only proof of purchase I had was the original email invoice from Dell. Hope that works! I'll post a follow up once I find out.