Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
I would contact usasupport@silverstonetek.com and tell them what happened. I think they really need to hear from a few people how cheap the cables were placed on the power/reset PCB. Nothing against Silverstone which I have owned many of their cases/PSU's in the past, but some things are really...
I called Silverstone support and they are sending me out another power switch. For those that are going with this case, just be very careful with the wires in that area on the panel.
WiSK, are they pretty good about getting back to customers in a reasonable amount of time? I have to say that the product managers from Silverstone that visit here and OCN have really disappeared big time, unlike Corsair, if you have an issue with their products you can get in touch with their...
I'm bummed out now, the power led connector tore off so easily on the front panel its not even funny. I think its the power wires because when I put the 2 ends together it powers up my system.
@Tony Ou
Tony, is there anyway that you can please help that I can get Silverstone to...
I went ahead and ordered the EVGA 980 FTW this afternoon from Newegg as they finally processed my 970 RMA. This whole return was nothing but a hassle for how long it took them to approve it to the point that they had the card for 3 days before even beginning the refund process even after I...
I'm to a point that do most of you even know what your talking about anymore? The 780 Ti as an example has sold in the $399-$415 range used as of today. That's a pretty good value considering how old the card is. The 660 or 670 are a bad example considering we had 700 series cards and on to 900...
Newegg is really playing a game with their customers and not being honest about any kind of return/exchange. I reported this to them last Friday for an RMA based on what we have found out with the 970, been speaking with one of their managers since Monday. He first promised me that Wednesday...
So he replied to my email telling me that he has been very busy and will call me when he has a minute. Their internal team still has no decision on how they are going to handle this. So what a crock of BS at this point. I think I'm just going to ebay this card and then buy something else off of...
Hopefully I can have an update for you guys today. I called their customer service an hour ago and the manager I was dealing with is on break so I gave them my cell again so hoping to hear back soon.
I have an ITX build so going with an AMD card has me a little apprehensive due to heat...
The manager I have been speaking with since Monday says that they are going to have some resolution. I wouldn't think it would be taking this long. There are a lot of people that are still happy with the 970 as is at 3.5GB from reading around many forums that they will not be returning...
Still waiting on Newegg, I don't get what is taking them so long to decide if they will open the floodgates here on a return or exchange considering that people called them way before I did last Friday.