Recent content by Brad Grenz

Actually, Sony deserves credit for detecting what was happening, taking measures to prevent it, protect compromised accounts and notifying the public. Xbox Live hacks, are the other hand, have reached epidemic levels and MS is pretending nothing is wrong. It can take a month to get your...

Valve has published games on the 360. The Orange Box? Left 4 Dead 1 &2? Portal 1 & 2? That's all the support link is referencing.

When I did customer service at a bank I was always really pleased that the company policy was not to put up with abusive customers. It was a call center, but if a account holder started cursing you out or denigrating you, you were free to hang up on that person and annotate the account to...

If you're not willing to take Sony's word for it, or the word of the three security firms they hired to investigate the hack, or believe the major credit card companies and banks who don't believe the credit card data was compromised, I don't know what to tell you. Besides, it's not even clear...

That is also a myth. The passwords were hashed. The credit cards were encrypted.

You are aware that Sony's server software being out of date was debunked a long time ago. It's well passed the time for us to pretend this hack was "self inflicted".