I emailedNCIX a couple months ago, and they said special order items:
- do not have express coverage (therefore no zero dead pixel exchange for special order monitors)
- are not returnable except when they are defective and returned within 15 days.
I just measured mine with an old ruler:
21.9" = width of monitor (including bezel)
14.4" = height of monitor only (including bezel)
22.6" = height @ highest position
16.9" = height @ lowest position
12.2" = back of base to front tip of base
The earlier model is LCD2490WUXi-BK-SV