Intel says stop overclocking your 7700k

To clear some things up, this is in response to 7700K owners claiming they are getting spontaneous spikes to 90C+, which shouldn't be happening obviously.

http://www.theregister.co.uk/2017/05/04/intel_i77700_heat_spike_problems/

The source in the original article claims his STOCK, DE-LIDDED, WATERCOOLED 7700K is "spiking near the danger zone".
"My own chip suffers from it, (without any overclocking) which is quite an annoyance," our tipster writes. "This despite a delid modification and a proper water loop, resulting in the fans ramping up and down very frequently, and the temperature appearing to frequently spike near the danger zone."
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Intel claims they couldn't reproduce the error. Then, for a completely unrelated and unexplainable reason, they issued a lawyer-lingo response about overclocking in which they said:
We do not recommend running outside the processor specifications, such as by exceeding processor frequency or voltage specifications, or removing of the integrated heat spreader (sometimes called 'de-lidding'). These actions will void the processor warranty.
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So no, Intel didn't say "stop overclocking your processor". They said it voids your warranty, and they don't recommend doing it especially for people who have temperature problems. All of this despite the fact that the original complaints aren't a temperature problem.

According to a Reddit post, the spikes are caused by the WinSAT service.

Here's a full thread about it on the Intel forums:
https://communities.intel.com/message/471076#471076
 
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Lots of angry people in that thread there, but that was a pretty poor response by Intel.
 
The real travesty here is that Intel is ignoring the problem and people are now, apparently, getting upset about something entirely unrelated.
 
If you pull the lid off you also pull off the warranty. I don't see why Intel should do anything besides LOL at these people.
 
Valuguar on ocn delidded his I think 3 or 4 thousand cpu and Intel warranted it.

The ihs had to match the CPUs serial number but they warranted it.

It wasn't a failure due to delidding.
 
Wow telling people who buy a processor that is unlocked and made to overclock to not overclock them?......Really?
 
Brackle said:
Wow telling people who buy a processor that is unlocked and made to overclock to not overclock them?......Really?
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Until you buy the tuning plan there is no warranty if you overclock. So while you may find the comment bad, you cant tell people to void their warranty despite its made for overclocking.
 
Just skimmed through the thread, seems autooverclocking is applied to most if not all. And there is a lot of Asus users.

And it seems 2 feathers became 5 chickens fast in the "news".

2017-05-01-21h20-Temperature-CPU.png

2017-05-01-21h20-Voltage-VCORE.png
 
Yeah this may come down to motherboard manufacturer-model (more likely and Asus comes to mind in this regard) or possibly using the previous Z170 chipset (less likely and again maybe manufacturer associated or certain hardware configuration-setup).
Quite a few people who investigated could not create the same problem.

Cheers
 
Shintai said:
Just skimmed through the thread, seems autooverclocking is applied to most if not all. And there is a lot of Asus users.

And it seems 2 feathers became 5 chickens fast in the "news".

2017-05-01-21h20-Temperature-CPU.png

2017-05-01-21h20-Voltage-VCORE.png
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Yes, but Intel could just stop trying to save pennies and use proper tim/lower tolerances between the ihs/die or just solder it - you know, do a quality job. AMD is can afford to do so - Intel should be able to as well.
EVGA and their recent ACX issues come to mind - instead of shrugging it off/blaming users they overengineered their coolers.
This is just bad publicity. "Stop racing your racecars"...
 
TaintedSquirrel said:
To clear some things up, this is in response to 7700K owners claiming they are getting spontaneous spikes to 90C+, which shouldn't be happening obviously.

http://www.theregister.co.uk/2017/05/04/intel_i77700_heat_spike_problems/

The source in the original article claims his STOCK, DE-LIDDED, WATERCOOLED 7700K is "spiking near the danger zone".


Intel claims they couldn't reproduce the error. Then, for a completely unrelated and unexplainable reason, they issued a lawyer-lingo response about overclocking in which they said:


So no, Intel didn't say "stop overclocking your processor". They said it voids your warranty, and they don't recommend doing it especially for people who have temperature problems. All of this despite the fact that the original complaints aren't a temperature problem.

According to a Reddit post, the spikes are caused by the WinSAT service.

Here's a full thread about it on the Intel forums:
https://communities.intel.com/message/471076#471076
Click to expand...

Also worth noting that Intel lets you OC, as the voltage and frequency spec is pretty high, such as chips might come with a VID of 1.2, but the spec states up to 1.4 etc etc. And if you are going as far as most of us here, buy Intels OCing insurance, it's more or less a free CPU no matter what you do. Pump 200V through it and they will still give you a new CPU, my last chip was a whole $20, pretty cheap as insurance goes for a one time payment.
 
Koween said:
Yes, but Intel could just stop trying to save pennies and use proper tim/lower tolerances between the ihs/die or just solder it - you know, do a quality job. AMD is can afford to do so - Intel should be able to as well.
EVGA and their recent ACX issues come to mind - instead of shrugging it off/blaming users they overengineered their coolers.
This is just bad publicity. "Stop racing your racecars"...
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Or just rebrand 100C to 75C and act like its something else?

The TIM isn't the issue, the gap is. And that's there for a reason.

And with delid being easier than ever, if you want to play like it matters just delid.
 
I
Shintai said:
Or just rebrand 100C to 75C and act like its something else?

The TIM isn't the issue, the gap is. And that's there for a reason.

And with delid being easier than ever, if you want to play like it matters just delid.
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I just don't think that a top dog cpu (at least when it comes to frequency) should have a weakspot of any kind. While I don't think it's a big deal, it is still a weakspot.
Maybe that's just me...
 
Wow, so many people are missing the point - Intel says stop overclocking a K cpu, one that is sold at a premium exactly because it can be overclocked. The premium paid is what a court would look at, if Intel is ever to be sued. The buyer paid extra so they can overclock the CPU. Intel coming out and saying they should not do that is pretty much an admission they sold CPUS that are not stable when overclocked and they knew that. Sounds like a lawsuit to me.
 
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bezant said:
Wow, so many people are missing the point - Intel says stop overclocking a K cpu, one that is sold at a premium exactly because it can be overclocked. The premium paid is what a court would look at, if Intel is ever to be sued. The buyer paid extra so they can overclock the CPU. Intel coming out and saying they should not do that is pretty much an admission they sold CPUS that are not stable when overclocked and they knew that. Sounds like a lawsuit to me.
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You didn't read or research anything did you?
 
bezant said:
I read intel's statement
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No you didn't. Had you, you would have seen they said no where about not over clocking, that or you don't understand what product spec means, VID is not voltage spec. They said going outside of the speced range, and/or deliding voids the warranty. PCgamer then said not to OC. Intel ONLY said that doing these extreme actions will void warranty, nothing else, and we already knew that. Click bait is click bait.
 
Shintai said:
Just skimmed through the thread, seems autooverclocking is applied to most if not all. And there is a lot of Asus users.

And it seems 2 feathers became 5 chickens fast in the "news".

snip
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ASUS boards are notorious for auto-overclocking things under XMP. This explains a lot.
 
BlueFireIce said:
No you didn't. Had you, you would have seen they said no where about not over clocking, that or you don't understand what product spec means, VID is not voltage spec. They said going outside of the speced range, and/or deliding voids the warranty. PCgamer then said not to OC. Intel ONLY said that doing these extreme actions will void warranty, nothing else, and we already knew that. Click bait is click bait.
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Alright, Intel employee, the statement reads: "We do not recommend running outside the processor specifications, such as by exceeding processor frequency []. These actions will void the processor warranty."
 
AMD, Intel, Nvidia, memory makers, mobo makers etc warranty is void with OCing. As far as I know Intel is the only one offering an option to extend the warranty to OC via the tuning plan. But there is nothing new in that.

While they may often replace a part anyway is another matter. But legally no one (Outside Intels tuning plan) offers warranty after any OC.
 
bezant said:
Alright, Intel employee, the statement reads: "We do not recommend running outside the processor specifications, such as by exceeding processor frequency []. These actions will void the processor warranty."
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Yep?
 
AMD tells you how to OC Ryzen and FX CPUs and at the same time say your warranty is bust.
https://www.amd.com/system/files/20...AMD-Ryzen-Master-Overclocking-Users-Guide.pdf
https://www.amd.com/Documents/AMD_FX_Performance_Tuning_Guide.pdf

Breaking news!

The Guidance in no way modifies, alters or supersedes AMD’s officially published specifications for any AMD product (the “Specifications”).

Operation of an AMD product outside of the Specifications or outside of factory settings, including but not limited to the conducting of overclocking (including use of the Guidance), may result in damage to an AMD product and/or lead to other problems, including but not limited to, damage to the AMD product-based computer system components (e.g. the motherboard and components thereon); system instabilities (e.g. data loss and corrupted images); reduction in system performance; shortened product, system component and/or system life; and in extreme cases, total unrecoverable system failure.

AMD does not provide support or service for issues or damages related to use of an AMD product outside of the Specifications or outside of factory settings and Recipient assumes any and all liability and risk associated with such usage, including by providing motherboards or other components that facilitate or allow usage outside of the Specifications or factory settings.
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Oh wait, its how it is for everyone. (Unless you bought the Intel tuning plan)
 
Shintai said:
AMD, Intel, Nvidia, memory makers, mobo makers etc warranty is void with OCing. As far as I know Intel is the only one offering an option to extend the warranty to OC via the tuning plan. But there is nothing new in that.

While they may often replace a part anyway is another matter. But legally no one (Outside Intels tuning plan) offers warranty after any OC.
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WRONG SIR!

https://www.evga.com/support/faq/afmviewfaq.aspx?faqid=55
 
BlueFireIce said:
EVGA does not make GPUs in the way AMD/NV does, they are a card vendor.
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They sell them, and they warranty them. Yes, even when you overclock them. True they do not make the actual GPU dies - yet that doesn't change the facts.

NEXT!
 
arestavo said:
They sell them, and they warranty them. Yes, even when you overclock them. True they do not make the actual GPU dies - yet that doesn't change the facts.

NEXT!
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I am not even sure where to go with this, the logic is so all over the place.

If they chose to warranty the item, good for them, someone else does not have to. People use to buy EVGA, even at its MUCH higher prices for their warranty. Just like you can buy an Intel warranty for their chips and OCing beyond spec.

Intel states what spec is, they tell you past that it is not covered under warranty, remember, none of the posts have a fried system, they have a temp change for a few seconds they dont like while performing high OCing with delided CPUs. To expect a mfg to warranty that is just absurd, EVERYONE has limits on what they allow, just like EVGA, they have hard limits for voltage built in, do a hard mod to get past that and they will reject the RMA, do a hard cooling mod like removing the IHS and they will reject the RMA.
 
BlueFireIce said:
I am not even sure where to go with this, the logic is so all over the place.

If they chose to warranty the item, good for them, someone else does not have to. People use to buy EVGA, even at its MUCH higher prices for their warranty. Just like you can buy an Intel warranty for their chips and OCing beyond spec.

Intel states what spec is, they tell you past that it is not covered under warranty, remember, none of the posts have a fried system, they have a temp change for a few seconds they dont like while performing high OCing with delided CPUs. To expect a mfg to warranty that is just absurd, EVERYONE has limits on what they allow, just like EVGA, they have hard limits for voltage built in, do a hard mod to get past that and they will reject the RMA, do a hard cooling mod like removing the IHS and they will reject the RMA.
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No to be a dick, but did you read what the person that I quoted wrote? Because it directly addressed what he said.
 
arestavo said:
No to be a dick, but did you read what the person that I quoted wrote? Because it directly addressed what he said.
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I did.

He is right. Intel has a spec, WHICH IS NOT THE BASE, that is allowed for the CPU, in most cases that is up to 1.4v. The difference is that EVGA builds that as a hard limit in the board they put the GPU chip in or in the BIOS, while Intel CPUs are loaded into 3rd party mobos with any voltage option you my please, including those over Intel spec, which they will not warranty past. So on other words, EVGA is saying the same thing, you can do anything you like within the spec of their board and BIOS, but mod the board or BIOS to allow use outside of that spec and it WILL NOT be warrantied.
 
BlueFireIce said:
I did.

He is right. Intel has a spec, WHICH IS NOT THE BASE, that is allowed for the CPU, in most cases that is up to 1.4v. The difference is that EVGA builds that as a hard limit in the board they put the GPU chip in or in the BIOS, while Intel CPUs are loaded into 3rd party mobos with any voltage option you my please, including those over Intel spec, which they will not warranty past. So on other words, EVGA is saying the same thing, you can do anything you like within the spec of their board and BIOS, but mod the board or BIOS to allow use outside of that spec and it WILL NOT be warrantied.
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Except for the Kingpin, right?

Edit: and the Classified too, I suppose.
 
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well that's a bit embarrassing, wait for ucode tweaks where intel breaks the ability to push beyond 4.7-4.8 coming soon
 
Wow the amount of "spin" people are trying to do defending Intel is incredible.....

I mean they are telling people not to go over spec AKA Do not overclock. If you pay the premium to get an unlocked 7700k (Which intel sells to overclock) and get told not to overclock....Seriously no one can defend it.

Not saying I will stop buying Intel, but seriously guys this is bullshit to people who bought it.
 
Brackle said:
Wow the amount of "spin" people are trying to do defending Intel is incredible.....

I mean they are telling people not to go over spec AKA Do not overclock. If you pay the premium to get an unlocked 7700k (Which intel sells to overclock) and get told not to overclock....Seriously no one can defend it.

Not saying I will stop buying Intel, but seriously guys this is bullshit to people who bought it.
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I think these posters are either Intel employees or Intel bots.
 
Brackle said:
Wow the amount of "spin" people are trying to do defending Intel is incredible.....

I mean they are telling people not to go over spec AKA Do not overclock. If you pay the premium to get an unlocked 7700k (Which intel sells to overclock) and get told not to overclock....Seriously no one can defend it.

Not saying I will stop buying Intel, but seriously guys this is bullshit to people who bought it.
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You should read this if you missed it. Then you can complain and both x86 makers does it.
https://hardforum.com/threads/intel-says-stop-overclocking-your-7700k.1931580/#post-1042983129

Also what premium are you paying?
 
I find funny that many news sites are reporting this as if Intel's position about overclocking was something new or unknown, when everyone in the industry knows that overclocking is pushing the chips outside the safety standards and it is made at your own risk.

And I find it is very suspicious the same news sites mentioning Intel's official position about overclocking don't mention Nvidia or AMD's positions. This is the official position of AMD about overclocking

1. What is overclocking?

It is important to note that any form of manual CPU overclocking, including using the AMD Ryzen Master Utility may damage your processor and invalidate the warranty¹.

Overclocking¹ is the process of tuning a system component, in this case the CPU, to run faster than the published specifications to support improved system performance. This is done by increasing the clock rate of the CPU, allowing it to run more operations per second.

[...]

Footnotes:

  1. AMD processors, including chipsets, CPUs, APUs and GPUs (collectively and individually "AMD processor", are intended to be operated only within their associated specifications and factory settings. Operating your AMD processor outside of official AMD specifications or outside of factory settings, including but not limited to the conducting of overclocking using the Ryzen Master overclocking software, may damage your processor, affect the operation of your processor or the security features therein and/or lead to other problems, including but not limited to damage to your system components (including your motherboard and components thereon (e.g., memory)), system instabilities (e.g., data loss and corrupted images), reduction in system performance, shortened processor, system component and/or system life, and in extreme cases, total system failure. It is recommended that you save any important data before using the tool; AMD does not provide support or service for issues or damages related to use of an AMD processor outside of official AMD specifications or outside of factory settings. You may also not receive support or service from your board or system manufacturer. Please make sure you have saved all important data before using this overclocking software.
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BlueFireIce said:
No you didn't. Had you, you would have seen they said no where about not over clocking, that or you don't understand what product spec means, VID is not voltage spec. They said going outside of the speced range, and/or deliding voids the warranty. PCgamer then said not to OC. Intel ONLY said that doing these extreme actions will void warranty, nothing else, and we already knew that. Click bait is click bait.
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I guess there is something more than just another case of "click bait". This is happening after certain company saw the biggest one-day drop in its stock, and it is worth mentioning that the same PcGamer is being mentioned as source for certain marketing material that AMD is emailing about the 1700x vs the 7700k.
 
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