HP ZR24w

Supposedly I got a hold of someone useful on Monday. Someone called me back Monday night to let me know the part wasn't in stock or whatever and they'd be calling me back in the next day or so. So, that sounded good at least, kinda sounded like they were on the right track, but now it's Wednesday and haven't heard from them.

I'm patiently trudging through the process, but this is the worst support experience of my life.

In case this is useful to anyone, my replacement finally got here, so hang in there. Two weeks, three separate support tickets, and 5 or so calls later. I only just plugged it in over lunch then had to get back to work, but there appears to be no obvious significant issues.
 
In case this is useful to anyone, my replacement finally got here, so hang in there. Two weeks, three separate support tickets, and 5 or so calls later. I only just plugged it in over lunch then had to get back to work, but there appears to be no obvious significant issues.

Ok, I take it back. Significant backlight bleed in both left corners, a little bit on the right. The previous panel was superior aside from the dead pixels. I'm goin' back in...
 
Ok, I take it back. Significant backlight bleed in both left corners, a little bit on the right. The previous panel was superior aside from the dead pixels. I'm goin' back in...

Sounds like you’re having my luck. My first display was bad and so was my second one. I'm waiting for a call from tech support to try for a third display. This whole process has been 3 weeks and countless calls with what has to be the worst support I have ever received from any company. I have a nice guy from sales trying to help me but the people in tech support don’t seem to care about the customer and keep telling us someone will call me tomorrow. :mad:
 
I am very interested in picking up 3 of these for eyefinity. But so far it seems like I have read some mixed impressions for gaming. I play lots of different games from WoW to Dragon Age to Dirt 2 to Battlefield Bad Company 2 and more. However I am pretty sensitive to ghosting which I hope to avoid, but I get bothered by the viewing angle limitations of TN panels, thus is why I am looking at this HP and the Dell U2410. I'd prefer to save money of course (why I am looking closer at the HP)....wish there was some place local so I could check one out in person, but for now I'll have to go by what you good peole have to say in regards to gaming performance of these ZR24w's.
 
I've got my ZR24w for a week now and here is my thoughts about the display (camparing to Benq 22" E2200HD 2ms and Samsung 27" P2770HD 5ms which both are TN panels)

+ low enough input lag even for some fps gaming
+ some trailing on fast movement but good overall
+ great colors
+ good stand
+ coating is not too grainy

- IPS glow(?) or backlight bleed on corners (picture gives good idea how it looks to naked eye, just slightly more blueish)
1ghwlh.jpg

- Poor black level (similar to TN panels)
- noticeable uniformity issues (picture slightly edited as camera doesnt show it as clearly as naked eye)
v6tcmc.jpg


Mine doesnt have any dead or stuck pixels but the glow on lower left corner is constantly visible. Now I'm debating myself if I should ask change for the display becourse of the glow or not.
 
For what purpose though? I seriously doubt the U2410 is going to best these at gaming

The LP2475W is more of a $$ comparison with the U2410. Maybe in Denmark, where the review was, it's in a different price category, but I'm liking the $200 savings of the ZR24W here in the USA.
 
From what I've seen, your glow is consistent with every other one out there. I concur with others who say a greater viewing distance will help a lot.

Being that I'm in eyefinity, I have to sit a little over an arm's length away anyhow. And then, it's not an issue at all.
 
Just got mine. Is there a quick primer on how to go about testing the monitor? For instance, are folks just turning on the monitor while their PC is off to check for bleed? I had a 13yr old CRT this replaced so I'm behind the times!

tks!
 
Yeah I read the article earlier today too. They preferred the U2410 over the ZR24w.

For what purpose though? I seriously doubt the U2410 is going to best these at gaming

If I remember correctly, the reviewer preferred the U2410 because he thouht the U2410 had slightly better color reproduction, better shadow detail, quite a bit better black level, and even had slightly lower input lag, not to mention a slight grainy look with the ZR24w. Trailing was a bit different between the two monitors.

Anyhow, I'm surprised the review came out so early and I'm even more surprised that they decided to pull it. Maybe the reviewer spoke too soon?
 
Is it just me or do these monitors get extremely hot? The top metal part on both of mine gets to be so hot you can't even keep your hand on it for more then 5 seconds after hours of use. It that supposed to happen?
 
Tks for the info guys on how to test.

First LCD for me but pretty damn significant bleed on the left side. No pixel issues noted, however.

Also mine doesn't get hot at all even after a few hours of use.

Overall, quite pleased with it as I am a pretty casual user and don't watch movies on my PC as I have a Pio Kuro for that. :)
 
Both of mine do, weird. They are under something very low but that shouldn't make it get to a temperature that could easily burn me..
 
Mine doesn't have any dead pixel but there seems to be a little dust particle across 2 or 3 pixels. Is there something I can do to remove it?
 
Just got mine. Is there a quick primer on how to go about testing the monitor? For instance, are folks just turning on the monitor while their PC is off to check for bleed? I had a 13yr old CRT this replaced so I'm behind the times!

tks!

PC off the screen will shut down.

I use UndeadPixel, no installation, you have red green blue white black.

For other patterns I use Dead Pixel Tester, no installation either.

Google should find you those.

They are great for finding dead pixels, as their name suggest, but also to get a general idea of a screen.

For more advanced tests, you have http://www.lagom.nl/lcd-test/ (keep in mind there is no monitor on Earth that can master all these perfectly).

Is it just me or do these monitors get extremely hot? The top metal part on both of mine gets to be so hot you can't even keep your hand on it for more then 5 seconds after hours of use. It that supposed to happen?

One of the reasons I bought this monitor is that my previous Iolair 24" (1900*1200 MVA panel) ran so hot it failed.

The HP isn't cold, it draws quite a bit of power as should be expected for an IPS panel, however the cooling seems far better thought than on my MVA (which has a good panel inside a crappy chinese case), and it shows, the HP only gets a little warm. The screen has a shelf on top of it and on the sides, with the wall behind, so cooling conditions aren't perfect. But there is still some space should I add.

If it isn't very hot in your room but the screen is burning you, I'd say there is a problem. You should find a solution because LCD panels don't like that, the crystals can suffer.
 
Is it just me or do these monitors get extremely hot? The top metal part on both of mine gets to be so hot you can't even keep your hand on it for more then 5 seconds after hours of use. It that supposed to happen?

Normal with CCFL IPS displays. They have a very strong backlight (one of the reasons for somewhat poor contrast and black levels) so they get quite hot and use quite a bit of power compared to other types of LCD panels. My 2209WA got pretty warm also.
 
Is it just me or do these monitors get extremely hot? The top metal part on both of mine gets to be so hot you can't even keep your hand on it for more then 5 seconds after hours of use. It that supposed to happen?

What's your brightness set to? Mine is set to 0. I noticed it used quite a bit more power out of the box (my SmartUPS complained because it was over 4 bars of capacity)...
 
apparently there's a plastic cover over the aluminum casing around the sides that's supposed to be removed...

i've had this display since release and just noticed it :p
 
apparently there's a plastic cover over the aluminum casing around the sides that's supposed to be removed...

i've had this display since release and just noticed it :p

I just took the plastic cover off mine. It's definitely meant to come off.
 
Ok, I take it back. Significant backlight bleed in both left corners, a little bit on the right. The previous panel was superior aside from the dead pixels. I'm goin' back in...

I would like to reiterate this piece of advice from a previous poster: if you call HP support, speak the keyword/shortcut "xw series running microsoft". For whatever reason, that goes quickly and directly to an apparently American-based call center. No offense to those helpful folks over in Bangalore, but the long-distance connection and the accents can make the process needlessly more frustrating.

Previous calls that ended up there had me passed around once or twice, before finally repetitively stumbling through a support call. This time I was in and done in one.

Here's hoping my next monitor is a winner. Cheers.
 
If I remember correctly, the reviewer preferred the U2410 because he thouht the U2410 had slightly better color reproduction, better shadow detail, quite a bit better black level, and even had slightly lower input lag, not to mention a slight grainy look with the ZR24w. Trailing was a bit different between the two monitors.

Anyhow, I'm surprised the review came out so early and I'm even more surprised that they decided to pull it. Maybe the reviewer spoke too soon?

Well, when the link to that review was posted here it was mentioned that, apart from none of the images being online, the review also wasn't linked from the front page or elsewhere on the site... I think the fact that we were able to see it at all before now was a mistake. They probably realized people were seeing it (before it was ready) and put a stop to that.

I am presently trying to work out whether this is the monitor for me, or if I should get something either cheaper or better... (It's my first LCD purchase and I'm not happy with what I've learned about TN panels - part of me thinks it'd be better to get a relatively cheap monitor and use that until the technology matures further... and part of me thinks $200 spent on a monitor I'm not happy with is just $200 wasted, and it's better to pay more and get something better - even if the thing will be a joke in five years and landfill in ten...) Tough decision for me.
 
What's your brightness set to? Mine is set to 0. I noticed it used quite a bit more power out of the box (my SmartUPS complained because it was over 4 bars of capacity)...
Mine is set to brightness 0, draws about 40W. With the blinding defaults (90%) it drew about 80W.

Also, mine just gets warm, no matter how long I use it.
 
I am presently trying to work out whether this is the monitor for me, or if I should get something either cheaper or better... (It's my first LCD purchase and I'm not happy with what I've learned about TN panels - part of me thinks it'd be better to get a relatively cheap monitor and use that until the technology matures further... and part of me thinks $200 spent on a monitor I'm not happy with is just $200 wasted, and it's better to pay more and get something better - even if the thing will be a joke in five years and landfill in ten...) Tough decision for me.

I've gone through multiple TN monitors and have not been happy with ANY of them. Had I not done that and just used that money to buy a nice IPS monitor, I'm pretty sure I would be a much happier person at this point. Pretty easy decision for me. I'm upgrading to IPS.
 
Mine is set to brightness 0, draws about 40W. With the blinding defaults (90%) it drew about 80W.
Also, mine just gets warm, no matter how long I use it.

FWIW, mine is lukewarm to the touch. Warmest area is to the right and behind the HP logo in the front (over the vent). It's on a clear desk w/ plenty of space below/above it. If Tanner8 has it in an enclosed area, I can see it getting hot...
 
So I considered myself a pretty serious gamer, and I'm looking for a new monitor, which HAS to be 1920x1200, so obviously the two biggest worries to me are input lag and response time.

Anyway, I've been gaming on my two year old 6860fx laptop (if anyone remembers/knows about it, it has a 8800gts) with an admittedly horrible TN panel on it. But it's served me well enough so far, and as far as I knew, the response time was more than adequate and the input lag was non-existent (at least perceptively).

Long story short, building a new rig so I want a nice panel to go with it, and as long as the new monitor best's or meets my laptop's panel I'll be fine with it.

So heres a picture taken at 1/1600th of a second of the same PixPerAn test the review uses.

img1766qe.jpg


To me it looks like my cheap laptop panel pales in comparison to the ZR24w at least in response time. Is my assumption valid?

I'm working on finding someone to borrow a CRT from (not at home sadly) to test for input lag, and I've read that using the clone option isn't the best way to test for input lag, but that's my only option here, so would it affect the test THAT much?

TIA
 
The RTA mechanism in the ZR24w seems very well tuned. I've been doing heavy amounts of BC2 ever since I got it and both input lag and response time are not an issue. It's easily 2x faster than my previous unaccelerated "5ms" TN. Other than the slight motion blurring inherent to all LCD's, I don't notice a lot of difference from my old VX922 for gaming.
 
Received my ZR24W today, hooked up a laptop using the same resolution (1920x1200). I will use it for general business use, CAD and Visio.

Behind my desk is a wall of windows so 400 nits is very welcome.. 0 brightness was a bit low but anywhere from 50-100% seems good so far. Admittedly this is not the best environment to evaluate it. No obvious bleeding though I didn't look for it. With factory settings It looks quite clear and vibrant compared to my coworkers 22" TN panels. Definitely bright enough for a well lit office.

Quick test revealed zero dead pixels. Panel does get warm up top. Excellent construction. Colors are deeper than my laptop's excellent TN panel, and the ZR24W would probably compare well to my Dell 30" panel at home.
 
I don't know how you guys can stand the brightness below 10, it's so dark for me.....i can't stand it. I keep the brightness at 50 and 50% in the nvidia control panel.
 
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