YeOldeStonecat
[H]F Junkie
- Joined
- Jul 19, 2004
- Messages
- 11,330
OK so curiosity got me to thinking..all these remote support packages out there like GoToAssist/Meeting, Bomgar, DualDesk, etc etc etc....
...I got to thinking..and looking...that there has to be some open source stuff/free out there.
Came across something "close"...fairly cheap...Echogent
http://www.echogent.com/
40 bucks personal, 3 hundge or something for commercial. But sure beats several grand for a Bomgar appliance.
Anyone else poked around this area? Found anything?
***************************************edited, updated, to get a list going******************************************************
I'm starting a remote support software list, since many of us here do computer/IT tech stuff and need to connect to random various clients easily in order to see their desktop and fix issues.
Proper remote support software is different than remote access software like logmein, or VNC, or PcAnywhere, or Remote Desktop Protocol built into Windows.
What defines a good remote support app
*As single click as possible for the remote end user needing support
*No firewall configuration, no port forwarding, no needing to know end users WAN IP address
*Share desktop with end user needing support, full KVM from your point of view
http://www.ammyy.com/en/
http://www.teamviewer.com/index.aspx
http://www.showmypc.com/
http://www.ntrglobal.com/ntrsupport/
http://www.chunkvnc.com/index.html
http://www.crossloop.com/landing.htm
http://www.gbridge.com/
https://www.mesh.com/welcome/default.aspx
https://secure.logmeinrescue.com/
http://echovnc.sourceforge.net/fom-serve/cache/1.html
http://uvnc.com/addons/singleclick.html
http://www.uvnc.com/pchelpware/index.html
http://www.advantig.com/oneclick/
http://www.echogent.com/products.htm
http://www.advantig.com/oneclick/
http://www.simple-help.com/
http://www.helpdeskvnc.com/modules/mainpage/index.php
http://www.gidsoftware.com/remotehelpdesk.htm
http://www.beam2support.com/EN/welcome.aspx
http://www.softplatz.com/software/remote-helpdesk/
http://www.yuuguu.com/home
http://www.dualdesk.com/
http://www.gotomeeting.com/fec/
https://www.techinline.com/default.aspx
http://www.gotoassist.com/en_US/entry.tmpl
http://www.bomgar.com/
https://join.me/
http://www.litemanager.com/
Remote Assistance built into Microsoft Small Business Server...the admin logs into the console, and from MMC you can do a TSWeb like session with clients on the network. I use this a lot since many of my clients networks are based on SBS. While technically it does require a static IP and port forwarding, it's still a quick and easy way to get to end users desktop if they're behind their their SBS box.
...I got to thinking..and looking...that there has to be some open source stuff/free out there.
Came across something "close"...fairly cheap...Echogent
http://www.echogent.com/
40 bucks personal, 3 hundge or something for commercial. But sure beats several grand for a Bomgar appliance.
Anyone else poked around this area? Found anything?
***************************************edited, updated, to get a list going******************************************************
I'm starting a remote support software list, since many of us here do computer/IT tech stuff and need to connect to random various clients easily in order to see their desktop and fix issues.
Proper remote support software is different than remote access software like logmein, or VNC, or PcAnywhere, or Remote Desktop Protocol built into Windows.
What defines a good remote support app
*As single click as possible for the remote end user needing support
*No firewall configuration, no port forwarding, no needing to know end users WAN IP address
*Share desktop with end user needing support, full KVM from your point of view
http://www.ammyy.com/en/
http://www.teamviewer.com/index.aspx
http://www.showmypc.com/
http://www.ntrglobal.com/ntrsupport/
http://www.chunkvnc.com/index.html
http://www.crossloop.com/landing.htm
http://www.gbridge.com/
https://www.mesh.com/welcome/default.aspx
https://secure.logmeinrescue.com/
http://echovnc.sourceforge.net/fom-serve/cache/1.html
http://uvnc.com/addons/singleclick.html
http://www.uvnc.com/pchelpware/index.html
http://www.advantig.com/oneclick/
http://www.echogent.com/products.htm
http://www.advantig.com/oneclick/
http://www.simple-help.com/
http://www.helpdeskvnc.com/modules/mainpage/index.php
http://www.gidsoftware.com/remotehelpdesk.htm
http://www.beam2support.com/EN/welcome.aspx
http://www.softplatz.com/software/remote-helpdesk/
http://www.yuuguu.com/home
http://www.dualdesk.com/
http://www.gotomeeting.com/fec/
https://www.techinline.com/default.aspx
http://www.gotoassist.com/en_US/entry.tmpl
http://www.bomgar.com/
https://join.me/
http://www.litemanager.com/
Remote Assistance built into Microsoft Small Business Server...the admin logs into the console, and from MMC you can do a TSWeb like session with clients on the network. I use this a lot since many of my clients networks are based on SBS. While technically it does require a static IP and port forwarding, it's still a quick and easy way to get to end users desktop if they're behind their their SBS box.
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