Plesk 9.5.4 change from qmail to postfix issue

[Karandras]

Hey,

So we have an old version of Plesk that I can't seem to get a qmail issue resolved (451 qq crashed (#4.3.0) ) so I was going to change to postfix and forget my problems existed. However I'm running into this problem:

 /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component postfix
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..21%..32%..40%..51%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..28%..49%..59%..70%..80%..90%..100% was finished.
File downloading sitebuilder.inf3: 10%..22%..35%..48%..61%..74%..87%..100% was finished.
File downloading sso.inf3: 10%..24%..37%..51%..64%..78%..100% was finished.
File downloading setemplates.inf3: 19%..100% was finished.
File downloading pp-sitebuilder.inf3: 10%..21%..31%..40%..51%..72%..93%..100% was finished.
File downloading billing.inf3: 11%..21%..30%..40%..50%..60%..70%..80%..99%..100% was finished.
File downloading mysql.inf3: 44%..100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 22%..34%..46%..59%..100% was finished.
Checking for installed packages...
File downloading PSA_9.5.4/plesk-9.5.4-cos5-x86_64.inf3: 10%..20%..30%..40%..55%..62%..76%..84%..90%..100% was finished.
File downloading PSA_9.5.4/plesk-patches-9.5.4-cos5-x86_64.inf3: 12%..25%..33%..42%..51%..68%..72%..81%..90%..100% was finished.
Parallels Containers were detected. Trying to connect to VZAgent...Warning! Failed to connect to VZAgent: ioctl: Transport endpoint is not connected
Detecting installed product components.
Gathering information about installed license key...
Retrieving information about the installed packages...
File downloading PSA_9.5.4/dist-rpm-CentOS-5-x86_64/build-9.5.4-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.4/update-rpm-CentOS-5-x86_64/update-9.5.4-cos5-x86_64.hdr.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading PSA_9.5.4/thirdparty-rpm-CentOS-5-x86_64/thirdparty-9.5.4-cos5-x86_64.hdr.gz: 11%..22%..34%..40%..52%..60%..72%..81%..90%..100% was finished.
Determining the packages that need to be installed.

ERROR: Unable to install the "psa-mail-pc-driver-1.0.0-cos5.build95101209.08.x86_64" package.

The following could cause the installation failure:
1) psa-mail-pc-driver-1.0.0-cos5.build95101209.08.x86_64: No suitable solutions were found
for the "cyrus-sasl-md5" dependency.

2) cyrus-sasl-md5-2.1.22-5.el5_4.3.i386: No suitable solutions were found
for the "cyrus-sasl-lib = 2.1.22-5.el5_4.3" dependency.

3) Unable to downgrade 'cyrus-sasl-lib' package to version 2.1.22-5.el5_4.3:
  version 2.1.22-7.el5_8.1 is currently installed.

There were also other problems encountered. For details,
refer to the log file: /tmp/autoinstaller3.log.



Not all packages were installed.
Please, contact product technical support.

I am no linux guru so I'm hoping someone here can help me downgrade 'cyrus-sasl-lib' package to version 2.1.22-5.el5_4.3...

Thanks in advance.

 

[Karandras]

Well I fixed the 451 qq crashed (#4.3.0) error, there was some outbound spam filter that was borking. Disabled that and the mail started flowing again.

However I would love to move from qmail to postfix as I'm much more familiar with that.

 

[BillytheSkids]

Based off of the error shown here:

The following could cause the installation failure:
1) psa-mail-pc-driver-1.0.0-cos5.build95101209.08.x86_64: No suitable solutions were found
for the "cyrus-sasl-md5" dependency.

2) cyrus-sasl-md5-2.1.22-5.el5_4.3.i386: No suitable solutions were found
for the "cyrus-sasl-lib = 2.1.22-5.el5_4.3" dependency.

3) Unable to downgrade 'cyrus-sasl-lib' package to version 2.1.22-5.el5_4.3:
version 2.1.22-7.el5_8.1 is currently installed.

It would appear that you have a newer version of the cyrus-sas library that the installer does not recognize as valid. Ensure you are using an up to date version of the software and if so, install the older version of the library or find the version check in the script and change it to accept the newer version (risky and untested by the developer). I am operating with no postfix experience but general Linux experience.

Edit:

Just saw:

I am no linux guru so I'm hoping someone here can help me downgrade 'cyrus-sasl-lib' package to version 2.1.22-5.el5_4.3...

So you are aware, depends on your Linux distro but you can yum, apt-get, slapt, etc older versions with the correct package calls appropriately otherwise generic installs the latest. You can also always compile the old libraries from source. Myself, I prefer to modify the dependency check to ensure I'm using latest versions for bug fix/vulnerabilities.

 

[Karandras]

Hey thanks, I'll give that a try and see if yum can downgrade it.