Logitech MX Master3 stopped working

Z

zillah

Limp Gawd
Joined
Dec 20, 2005
Messages
157
Dear folk

Recently I moved from one place to another and before I moved the mouse was working on my desktop windows 10 updated
After I settled at the new place and setup my desktop mouse doesn't want to work

I tried to use on my laptop windows 11 to test it still not working and tested on another desktop windows 111 still not working

Mouse was purchased and used June 2021

I searched online I found many ,,,below are two of many

https://www.reddit.com/r/logitech/comments/ud2s7g/mx_master_3_stopped_working/?rdt=43964

https://www.drivereasy.com/knowledge/how-to-fix-your-logitech-wireless-mouse-stops-working/

Thx
 
Last edited:
make sure its fully charged and then install the software and resync it to the dongle.
 
zillah said:
I had feeling mouse not getting charged but I could be wrong ,,,,,its LED is flashing green all the time although I left it on charge for couple of hours

I downloaded Logitech's Unifying software but software can't pair mouse to the unifying receiver

https://www.lifewire.com/sync-logitech-mouse-with-different-receiver-5184806
Click to expand...
try a different charger.
unifi is for a different series. try this one:
https://support.logi.com/hc/en-ca/articles/360034763274-Download-MX-Master-3-Wireless-Mouse
 
if you hold the connect/switch button on the bottom does it start flashing?
 
zillah said:
I tried to press on the button couple of times it didn’t help
Click to expand...
the manual says press and hold till it flashes. is that what youre doing? is the system detecting the dongle? is so and its still not working, contact logitech and/or get a new one.
 
is the system detecting the dongle?
Click to expand...
Yes it does as per the attached snapshot
 

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