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Oh man that really sucks... I'm about to order from Acer Refurb and fearful this my happen.Oh that's cute, I ordered this:
Acer 27" Widescreen LCD Monitor Display WQHD 2560 x 1440 4 ms | XB271HU bmiprz
But they shipped me an XF.. looks like I have some fighting to do with Acer refurb now. Great.
Sure, except you said they're out of stock, so clearly that's not an option.Charge my CC for the correct monitor, ship it out overnight at not extra cost, with return label for my incorrect monitor, let me ship mine back, refund the additional charge when received. Easy way to turn it into a 1 day swap, instead of me taking my money elsewhere.
I had the same issues with Acer refurbs a year ago. I ordered a display port monitor and got an HDMI monitor. Called them up, told them what happened, and they refused to send me another one until they got the wrong one back on my dime. I sent it back, a week after they got it back they finally sent the replacement ... with the SAME wrong configuration (and it was a different monitor). Both times the information on the box matched what I had ordered. I went round and round trying to get them to fix it. The retailer said it was an Acer issue, and Acer kept saying it was a retailer issue. My credit card chargeback was denied because I was sent a working monitor and they saw no problem with the sale. Soooo.. good luck.