Given the rash amount of threads about Amazon Payments chargebacks and how the users should be banned, I find it interesting on the other side of the situation with a recent purchase that arrived damaged.
If you received damaged goods after using Paypal, you can open a Paypal dispute within 30 days and see how responsive and cooperative the seller is.
With Amazon Payments, I am unaware of any actions for recourse other than a chargeback. Thus, what is the appropriate amount of time before resorting to a chargeback? I recently received an item via USPS that was rather remarkably beat up, and the seller deems it appropriate for me to give him 90 days to sort out the insurance issue with the post office. I proposed that 14 days was more reasonable.
Where's the stopping point? Is there a community consensus on such matters?
If you received damaged goods after using Paypal, you can open a Paypal dispute within 30 days and see how responsive and cooperative the seller is.
With Amazon Payments, I am unaware of any actions for recourse other than a chargeback. Thus, what is the appropriate amount of time before resorting to a chargeback? I recently received an item via USPS that was rather remarkably beat up, and the seller deems it appropriate for me to give him 90 days to sort out the insurance issue with the post office. I proposed that 14 days was more reasonable.
Where's the stopping point? Is there a community consensus on such matters?