Anyone have any experiences to share with Zalman customer service ? I had a bolt break inside a socket 939 mounting post for a CNPS7000B-Cu and I wrote to them to ask for a replacement post (part #13 according to the manual). I bought it from Newegg so I have emailed them to ask about getting a replacement part as well. Anyone have any ideas regarding where to find a replacement ? I am going to stop by Home Depot on the way home from work.