XP SP2 fails during install

O

oakfan52

[H]ard|Gawd
Joined
Oct 5, 2003
Messages
1,578
We have had 29 machines dead this morning after an SMS push of SP2. here is the scvpack.log file. any ideas on what could be causing this?

[svcpack.log]
6.259: ================================================================================
6.259: 2006/04/10 19:02:36.858 (local)
6.289: \\SACMGTSMS001\SMS_WKS_DIST$\SMSPKG\RC10001C\update\update.exe (version 5.5.1005.0)
6.299: Service Pack started with following command line: /passive /o /n /norestart
6.550: Return Value From OnACPower = 1
6.550: OnACPower returned value( 0x1 ) which is Equal To 0x1
6.550: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite
6.550: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is not Present
6.550: First Condition in A6Block.Section Succeeded
6.550: Condition succeeded for section A6Block.Section in Line 2 of PreRequisite
30.394: DoInstallation: CleanPFR failed: 0x2
30.424: SetProductTypes: InfProductBuildType=BuildType.Sel
30.434: SetAltOsLoaderPath: No section uses DirId 65701; done.
31.125: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
31.135: DoInstallation: FetchSourceURL for \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\update\update.inf failed
31.135: CreateUninstall = 0,Directory = C:\WINDOWS\$NtServicePackUninstall$
35.361: Conditional load of section MSN.Block.Condition succeeded
35.361: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
35.361: Conditional load of section WindowsMessenger.Condition succeeded
45.656: BuildCabinetManifest: update.url absent
45.666: Starting AnalyzeComponents
45.676: AnalyzePhaseZero used 10 ticks
45.816: No \\SACMGTSMS001\SMS_WKS_DIST$\SMSPKG\RC10001C\update\updtblk.inf file.
45.816: User specified '-o'; ignoring any OEM driver files.
87.045: AnalyzePhaseOne: used 41369 ticks
87.055: AnalyzeComponents: Hotpatch analysis disabled; skipping.
87.055: AnalyzeComponents: Hotpatching is disabled.
87.055: FindFirstFile c:\windows\$hf_mig$\*.*
108.927: AnalyzePhaseTwo used 21842 ticks
108.927: AnalyzePhaseThree used 0 ticks
108.927: AnalyzePhaseFive used 0 ticks
116.237: AnalyzePhaseSix used 7310 ticks
117.760: AnalyzeComponents used 72094 ticks
117.760: Downloading 0 files
117.760: bPatchMode = FALSE
117.770: Inventory complete: ReturnStatus=0, 86635 ticks
117.770: Num Ticks for invent : 86635
117.810: Conditional load of section WM.Reg.Install.Condition succeeded
117.810: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
117.810: Conditional load of section RPCProtseq.Reg.Install.Condition succeeded
117.810: Conditional load of section Msdvbnp.Reg.Install.Condition succeeded
117.810: Conditional load of section Psisdecd.Reg.Install.Condition succeeded
117.810: Conditional load of section Mpeg2Data.Reg.Install.Condition succeeded
117.810: Allocation size of drive C: is 4096 bytes, free space = 76173848576 bytes
140.442: Drive C: free 72645MB req: 251MB w/uninstall 0MB
140.442: CabinetBuild complete
140.442: Num Ticks for Cabinet build : 22672
142.595: Starting process: \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\update\fixccs.exe
143.627: Return Code = 0
143.627: Starting process: \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\update\nv4prep.exe
143.977: Return Code = 0
143.977: Starting process: \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\root\cmpnents\mediactr\i386\MCPreIns.exe \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\root\cmpnents\mediactr\i386\ \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\ip\ \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\
144.688: Return Code = 0
144.688: Starting process: C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\apphelp.dll,ShimFlushCache
144.738: Return Code = 0
144.738: Starting process: \\sacmgtsms001\sms_wks_dist$\smspkg\rc10001c\\update\spnpinst.exe /snapshot
145.089: Return Code = 0
145.089: Registering Uninstall Program for -> Windows XP Service Pack, Service Pack 2 , 0x0
155.183: Conditional load of section MSN.Block.Condition succeeded
155.183: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
155.203: Conditional load of section WindowsMessenger.Condition succeeded
155.324: UpdateMonitoredListFailed WithError 0x6ba
156.625: PFE2: Per File Exceptions will not be used.
158.869: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\wmerrenu.cat with error 0x57
158.869: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\wmerrenu.cat with error 0x80092004
159.279: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ntprint.cat with error 0x57
159.319: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.ntprint.cat with error 0x80092004
161.152: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5.cat with error 0x57
161.232: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.nt5.cat with error 0x80092004
166.550: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mstsweb.cat with error 0x57
166.550: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.mstsweb.cat with error 0x80092004
166.680: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msn9.cat with error 0x57
166.680: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\msn9.cat with error 0x80092004
166.840: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\msn7.cat with error 0x57
166.840: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\msn7.cat with error 0x80092004
166.970: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.msmsgs.cat with error 0x57
166.980: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.msmsgs.cat with error 0x80092004
167.251: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.ims.cat with error 0x57
167.251: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.ims.cat with error 0x80092004
167.391: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.fp4.cat with error 0x57
167.391: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.fp4.cat with error 0x80092004
167.822: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\sp2.cat with error 0x57
167.882: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\sp2.cat with error 0x80092004
175.793: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.tabletpc.cat with error 0x57
175.793: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.tabletpc.cat with error 0x80092004
176.434: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.nt5inf.cat with error 0x57
176.454: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.nt5inf.cat with error 0x80092004
179.168: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\netfx.cat with error 0x57
179.168: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\netfx.cat with error 0x80092004
179.939: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.mediactr.cat with error 0x57
179.939: GetCatVersion: Failed to retrieve version information from C:\WINDOWS\Tmp.0.mediactr.cat with error 0x80092004
183.404: Copied file: C:\WINDOWS\System32\ntoskrnl.exe
184.075: Copied file: C:\WINDOWS\System32\ntkrnlpa.exe
184.265: Copied file: C:\WINDOWS\System32\HAL.DLL
184.736: Copied file: C:\ntldr
184.926: Copied file: C:\ntdetect.com
185.227: Copied file: C:\WINDOWS\System32\DRIVERS\wstcodec.sys
185.547: Copied file: C:\WINDOWS\System32\DRIVERS\wmiacpi.sys
185.837: Copied file: C:\WINDOWS\System32\DRIVERS\wdmaud.sys
186.348: Copied file: C:\WINDOWS\System32\DRIVERS\wanarp.sys
186.799: Copied file: C:\WINDOWS\System32\DRIVERS\volsnap.sys
187.079: Copied file: C:\WINDOWS\System32\DRIVERS\videoprt.sys
187.340: Copied file: C:\WINDOWS\System32\DRIVERS\viaide.sys
187.600: Copied file: C:\WINDOWS\System32\DRIVERS\vga.sys
187.840: Copied file: C:\WINDOWS\System32\DRIVERS\usbuhci.sys
188.091: Copied file: C:\WINDOWS\System32\DRIVERS\usbstor.sys
188.411: Copied file: C:\WINDOWS\System32\DRIVERS\usbport.sys
188.712: Copied file: C:\WINDOWS\System32\DRIVERS\usbintel.sys
188.972: Copied file: C:\WINDOWS\System32\DRIVERS\usbhub.sys
189.292: Copied file: C:\WINDOWS\System32\DRIVERS\usb8023.sys
189.643: Copied file: C:\WINDOWS\System32\DRIVERS\update.sys
189.883: Copied file: C:\WINDOWS\System32\DRIVERS\udfs.sys
190.154: Copied file: C:\WINDOWS\System32\DRIVERS\termdd.sys
190.364: Copied file: C:\WINDOWS\System32\DRIVERS\tdtcp.sys
190.574: Copied file: C:\WINDOWS\System32\DRIVERS\tdpipe.sys
190.835: Copied file: C:\WINDOWS\System32\DRIVERS\tdi.sys
191.095: Copied file: C:\WINDOWS\System32\DRIVERS\tcpip6.sys
191.466: Copied file: C:\WINDOWS\System32\DRIVERS\tcpip.sys
191.716: Copied file: C:\WINDOWS\System32\DRIVERS\tape.sys
192.036: Copied file: C:\WINDOWS\System32\DRIVERS\sysaudio.sys
192.307: Copied file: C:\WINDOWS\System32\DRIVERS\swenum.sys
192.617: Copied file: C:\WINDOWS\System32\DRIVERS\streamip.sys
192.978: Copied file: C:\WINDOWS\System32\DRIVERS\stream.sys
193.408: Copied file: C:\WINDOWS\System32\DRIVERS\srv.sys
193.759: Copied file: C:\WINDOWS\System32\DRIVERS\sr.sys
194.009: Copied file: C:\WINDOWS\System32\DRIVERS\splitter.sys
194.250: Copied file: C:\WINDOWS\System32\DRIVERS\sonydcam.sys
194.660: Copied file: C:\WINDOWS\System32\DRIVERS\slip.sys
195.151: Copied file: C:\WINDOWS\System32\DRIVERS\sfloppy.sys
195.451: Copied file: C:\WINDOWS\System32\DRIVERS\serial.sys
195.712: Copied file: C:\WINDOWS\System32\DRIVERS\serenum.sys
196.423: Copied file: C:\WINDOWS\System32\DRIVERS\scsiport.sys
196.913: Copied file: C:\WINDOWS\System32\DRIVERS\rndismp.sys
197.164: Copied file: C:\WINDOWS\System32\DRIVERS\redbook.sys
197.594: Copied file: C:\WINDOWS\System32\DRIVERS\rdpwd.sys
197.945: Copied file: C:\WINDOWS\System32\DRIVERS\rdpdr.sys
198.355: Copied file: C:\WINDOWS\System32\DRIVERS\rdbss.sys
198.726: Copied file: C:\WINDOWS\System32\DRIVERS\raspptp.sys
<removed to save space>
5124.178: Copied file: C:\WINDOWS\System32\DllCache\ipconfig.exe
5127.293: Copied file: C:\WINDOWS\System32\DllCache\ipconf.tsp
5129.827: Copied file: C:\WINDOWS\System32\DllCache\intl.cpl
5132.721: Copied file: C:\WINDOWS\System32\DllCache\intelide.sys
5135.395: Copied file: C:\WINDOWS\System32\DllCache\inseng.dll
5137.978: Copied file: C:\WINDOWS\System32\DllCache\input.dll
5140.762: Copied file: C:\WINDOWS\System32\DllCache\initpki.dll
5143.316: Copied file: C:\WINDOWS\System32\DllCache\inetwiz.exe
5146.150: Copied file: C:\WINDOWS\System32\DllCache\inetres.dll
5148.904: Copied file: C:\WINDOWS\System32\DllCache\inetppui.dll
5151.818: Copied file: C:\WINDOWS\System32\DllCache\inetpp.dll
5154.963: Copied file: C:\WINDOWS\System32\DllCache\inetmib1.dll
5157.607: Copied file: C:\WINDOWS\System32\DllCache\inetcpl.cpl
5160.791: Copied file: C:\WINDOWS\System32\DllCache\inetcomm.dll
5163.445: Copied file: C:\WINDOWS\System32\DllCache\inetcfg.dll
5166.389: Copied file: C:\WINDOWS\System32\DllCache\ims.cat
5168.632: Copied file: C:\WINDOWS\System32\DllCache\imm32.dll
5171.396: Copied file: C:\WINDOWS\System32\DllCache\imjputyc.dll
5172.798: Copied file: C:\WINDOWS\System32\DllCache\imjputy.exe
5173.860: Copied file: C:\WINDOWS\System32\DllCache\imjprw.exe
5174.861: Copied file: C:\WINDOWS\System32\DllCache\imjpmig.exe
5176.253: Copied file: C:\WINDOWS\System32\DllCache\imjpinst.exe
5177.826: Copied file: C:\WINDOWS\System32\DllCache\imjpdsvr.exe
5178.857: Copied file: C:\WINDOWS\System32\DllCache\imjpdct.exe
5179.828: Copied file: C:\WINDOWS\System32\DllCache\imjpdct.dll
5181.421: Copied file: C:\WINDOWS\System32\DllCache\imjpcus.dll
5183.113: Copied file: C:\WINDOWS\System32\DllCache\imjpcic.dll
5184.435: Copied file: C:\WINDOWS\System32\DllCache\imjp81k.dll
5185.607: Copied file: C:\WINDOWS\System32\DllCache\imjp81.ime
5187.590: Copied file: C:\WINDOWS\System32\DllCache\imgutil.dll
5190.314: Copied file: C:\WINDOWS\System32\DllCache\imeshare.dll
5192.507: Copied file: C:\WINDOWS\System32\DllCache\imekrmbx.dll
5194.169: Copied file: C:\WINDOWS\System32\DllCache\imekrcic.dll
5195.381: Copied file: C:\WINDOWS\System32\DllCache\imekr61.ime
5197.975: Copied file: C:\WINDOWS\System32\DllCache\imapi.exe
5200.648: Copied file: C:\WINDOWS\System32\DllCache\imagehlp.dll
5203.462: Copied file: C:\WINDOWS\System32\DllCache\ils.dll
5206.477: Copied file: C:\WINDOWS\System32\DllCache\iis.dll
5209.231: Copied file: C:\WINDOWS\System32\DllCache\igmpagnt.dll
5212.105: Copied file: C:\WINDOWS\System32\DllCache\ifmon.dll
5214.568: Copied file: C:\WINDOWS\System32\DllCache\iexpress.exe
5217.593: Copied file: C:\WINDOWS\System32\DllCache\iexplore.exe
5219.976: Copied file: C:\WINDOWS\System32\DllCache\iesetup.dll
5220.888: Copied file: C:\WINDOWS\System32\DllCache\iernonce.dll
5221.148: Copied file: C:\WINDOWS\System32\DllCache\iepeers.dll
5221.418: Copied file: C:\WINDOWS\System32\DllCache\iedkcs32.dll
5221.739: Copied file: C:\WINDOWS\System32\DllCache\ieaksie.dll
5221.969: Copied file: C:\WINDOWS\System32\DllCache\ieakeng.dll
5222.219: Copied file: C:\WINDOWS\System32\DllCache\ie4uinit.exe
5222.530: Copied file: C:\WINDOWS\System32\DllCache\idq.dll
5222.820: Copied file: C:\WINDOWS\System32\DllCache\icwutil.dll
5223.091: Copied file: C:\WINDOWS\System32\DllCache\icwrmind.exe
5223.381: Copied file: C:\WINDOWS\System32\DllCache\icwphbk.dll
5223.621: Copied file: C:\WINDOWS\System32\DllCache\icwhelp.dll
5223.872: Copied file: C:\WINDOWS\System32\DllCache\icwdl.dll
5224.332: Copied file: C:\WINDOWS\System32\DllCache\icwdial.dll
5224.643: Copied file: C:\WINDOWS\System32\DllCache\icwconn2.exe
5224.893: Copied file: C:\WINDOWS\System32\DllCache\icwconn1.exe
5225.144: Copied file: C:\WINDOWS\System32\DllCache\icwconn.dll
5225.404: Copied file: C:\WINDOWS\System32\DllCache\icmp.dll
5225.634: Copied file: C:\WINDOWS\System32\DllCache\icm32.dll
5226.476: Copied file: C:\WINDOWS\System32\DllCache\icaapi.dll
5230.531: Copied file: C:\WINDOWS\System32\DllCache\iasrad.dll
5232.034: Copied file: C:\WINDOWS\System32\DllCache\i8042prt.sys
5234.237: Copied file: C:\WINDOWS\System32\DllCache\i2omp.sys
5236.260: Copied file: C:\WINDOWS\System32\DllCache\i2omgmt.sys
5239.805: Copied file: C:\WINDOWS\System32\DllCache\htui.dll
5241.337: Copied file: C:\WINDOWS\System32\DllCache\hotplug.dll
5243.760: Target File Size Mismatch: C:\WINDOWS\System32\DllCache\hotplug.dll, ExpectedSize = 00023600, ActualSize = 00021800
5245.633: DoInstllation: SetupCommitFileQueue for FileQueue failed: 0x4c7
5249.729: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
5249.729: DoInstallation: Failed to unregistering spuninst.exe for recovery.
5249.729: Service Pack 2 Setup canceled.

Windows XP has been partially updated and may not work properly.
5249.729: Update.exe extended error code = 0xf00d
5249.729: Update.exe return code was masked to 0x643 for MSI custom action compliance.
 
did you follow the references listed here?:

http://support.microsoft.com/?kbid=842844

you say the machines are dead.... they won't boot at all? i noticed the /n switch also. did sms force this switch? because unless you already tested your package out, that will at least give you a fallback to repair the machines.

if i was going to guess, it looks like something is wrong with the share of xpsp2 you're using for the package, based on the file missmatch error at the very end.
 
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