So, currently I have WoW! for internet service. I have had them for 3 years and of course the pricing has finally risen to the point I am going to switch. I am paying a whopping $75 a month for 60/5. Meanwhile, one of the other providers I have available is Mediacom. I can get 100/10 service for 1 year for $49.99. If I show them my current provider's bill, they will give me an addition $25 off per month. So $25 a month + taxes (1TB cap) Add $10 to go to 200/20 ($35 + taxes) - 2TB cap $20 to go to 500/50 ($45 + taxes) - 4TB cap So I call up WoW! to see if I can get them to lower my bill. Mind you I am nut under any kind of contract and have not ever been under any contract with them. Nope, they will not budge. The best they can offer me is $76 per month for 1 year for 110/10. That is IF I sign a 1 year agreement with them. So yeah, they will not even try to keep me as a customer even though I have been in good standing for 3 years with them. Sure, they don't have data caps, but it is not worth the extra $50 a month to just not have data caps. Even if I go up to the 200Mb or 500Mb service I will be paying less than what I am paying for my current 60Mb service. So I will be locked in with Mediacom for a year, but then hopefully Google Fiber will be available at my address and I can switch to them. If not, I'll probably switch back to WoW! to get the new customer rate. So stupid. Wouldn't it be easier and cheaper for them and better for their bottom line to keep me as a customer and give me a better rate instead of me cancelling and then maybe/maybe never coming back as a customer?