Why is my monitor black screen for one second?

erik8hfr

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My monitor goes black screen for one second and come back normal with yellow exclamation sign as tray icon without any messages when doing general computer activities from time to time.
 

Ryom

[H]ard|Gawd
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Sounds like the video driver crashing. Use a driver cleaner and install the latest video driver. If that doesn't work, other software may be interfering and you can try a clean boot with MSCONFIG to troubleshoot that. If that doesn't help, you may have a failing video card.
 

erik8hfr

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Sounds like the video driver crashing. Use a driver cleaner and install the latest video driver. If that doesn't work, other software may be interfering and you can try a clean boot with MSCONFIG to troubleshoot that. If that doesn't help, you may have a failing video card.
I've tried to perform clean installation using Nvidia driver but the problem still exists. So far I haven't encounter any crash after using clean boot. How to determine which services and startup causing the problem?
 
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Ryom

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Add services back in one or two at a time. It's a pain in the ass, but there it is.
 

erik8hfr

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I've tried to use Display Drive Uninstaller and it ended the same way. Here're the logs:

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I found the problem usually happen when I'm surfing the websites using browser hardware acceleration. Is it related?
 
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erik8hfr

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It seems like downgrading to the older version of GPU driver is working fine currently.
 
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Armenius

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What version of the driver were you using when you had the issue and what version did you downgrade to?
 

Ryom

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I have a similar issue, I put in a ticket with Nvidia.
 

Ryom

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We're currently looking into the TDR problem you're experiencing with the NVIDIA driver version 418.81.
I'd request you to continue using the last working driver 417.XX and skip installing 418.81 for now.
There should be a fix for this in our one of the upcoming driver branches.

I am much obliged to you for your patience and understanding in this matter.

Regards,
NVIDIA Customer Care

http://developer.download.nvidia.co...e/HTML/Content/Timeout_Detection_Recovery.htm

https://docs.microsoft.com/en-us/windows-hardware/drivers/display/timeout-detection-and-recovery

https://docs.microsoft.com/en-us/windows-hardware/drivers/display/tdr-registry-keys
 

Dodge245

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Was G-Sync enabled? and did the problem only occur when making something fullscreen?
 

Dodge245

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A freesync monitor is all that is required for G-Sync on there new drivers, with the old driver working and the new one not, that would be the main difference in the drivers.
 

Captindecisive

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Have you tried swapping to a VESA certified HDMI or DP cable? I started using the Club3d cables as they are VESA certified and alleviated some issues like this I was having intermittently on more than 1 system.
 

Ryom

[H]ard|Gawd
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You may be able to tweak the TDR timings, but that's a huge at-your-own-risk kind of fix. A longer TDR time-out would fix it if it's just a slow response and not actually hanging, but I'm not sure what exactly is going on in the background so it may just end up causing a full BSOD if it isn't that simple.
 

cybereality

Supreme [H]ardness
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Have you swapped in a new cable?

Also, I had black screen problems on my TV and it ended up being some sort of electrical interference.

There were lots of cables behind my desk, so the separated them with twist ties so they weren't touching the TV HDMI and power cables, and now things are working.
 

Ryom

[H]ard|Gawd
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He said downgrading his driver fixed it guys :p

The TDR stuff is just for anyone that has a similar issue, wants to know why, can't downgrade, and wants to try to fix it.
 

EniGmA1987

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It seems like downgrading to the older version of GPU driver is working fine currently.
Then its probably a driver issue. However I have seen unstable overclocks also cause GPU driver crash and recover as well. Not every game does it so you think it is stable, but some game will stress a different part just enough that it then becomes unstable enough to crash without actually being a hardware crash.
 

Ryom

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Crashes were occurring on the desktop in a browser window in low power mode.
 

Ryom

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Desktop mode versus 3D mode where you are drawing hundreds of watts of power where unstable overclocks would actually come into play, in response to Enigama1987's post.
 

erik8hfr

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Desktop mode versus 3D mode where you are drawing hundreds of watts of power where unstable overclocks would actually come into play, in response to Enigama1987's post.
My power plan is balanced from Power Options under Control Panel and my power management mode is optimal power from Manage 3D Settings under Nvidia Control Panel.
 
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