Trying to setup cloud I think

Airbrushkid

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My pc is down and I have a WD MyCloud2EXUltra. I have a iPad Pro Max 12.9”. My WD MyCloud is connected to my router. And my iPad connects thru Wifi. I can bring up MyCloud in the browser. I am having problems tying to create a My Cloud account. I keep getting this - “some body keys are invalid”

Can some help? Tell me what the error is and how to fix.


Thank you
 
That sounds like it could be some sort of certificate problem. Is your iPad up to date? You could also try a different browser. Chrome, FireFox, Edge, etc.
 
My pc is down and I have a WD MyCloud2EXUltra. I have a iPad Pro Max 12.9”. My WD MyCloud is connected to my router. And my iPad connects thru Wifi. I can bring up MyCloud in the browser. I am having problems tying to create a My Cloud account. I keep getting this - “some body keys are invalid”

Can some help? Tell me what the error is and how to fix.


Thank you
Ummm, aren't all of these out of support? I doubt it will let you make mycloud accounts for them anymore, support ended quite a while ago.
 
https://support-en.wd.com/app/answers/detailweb/a_id/28740

DId you have to create a MyCloud account before when you set up your EX2?

Can you just go here and create the account?
https://home.mycloud.com/

When you go to your local EX2 does it let you log into it with a local user/pass that would of been created when you set it up?

Personally with WD history, I would not connect the EX2 to the internet or a WD cloud account at all...
 
I’m not smart when it comes to this, but did figure it. I just run a rj45 line to it. I’m in and view my items and move them. I don't like the cloud. No internet or Wi-Fi for it. Just hard wired in. I won’t use Apples iCloud. Thank you.

https://support-en.wd.com/app/answers/detailweb/a_id/28740

DId you have to create a MyCloud account before when you set up your EX2?

Can you just go here and create the account?
https://home.mycloud.com/

When you go to your local EX2 does it let you log into it with a local user/pass that would of been created when you set it up?

Personally with WD history, I would not connect the EX2 to the internet or a WD cloud account at all...
 
I’m not smart when it comes to this, but did figure it. I just run a rj45 line to it. I’m in and view my items and move them. I don't like the cloud. No internet or Wi-Fi for it. Just hard wired in. I won’t use Apples iCloud. Thank you.
Well, WD just threw the cloud name in there cause you can login with a WD account, but I do agree, some things do not need to be connected to anything outside of your home network!
 
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