Troubleshooting Dell T5810 random reboots

T

TeleFragger

[H]ard|Gawd
Joined
Nov 10, 2005
Messages
1,117
I am at wits end...
I have a thread where yall helped me figure out the best cpu upgrade for this machine is the e5-2678 v3 here - https://hardforum.com/threads/dell-t5810-cpu-upgrade.1953578

This was in January... and the system has been running GREAT... Gaming, photo and video editing... been just a dream.
We just went to Disney August 22-29 and I powered down my machine and powered off all power strips (not plugged into each other but one into each outlet as monitors, kvms, etc...)

Get back from vacation a week later and power it all on. I login to the machine and walk away. I come back later and am like... wait, i logged in.. so logged in again and launched Warzone and walked away to let it finish updating, etc...
come back and at login screen again. I logged in, sat there and started gaming. Mid game, my machine just says... Windows is shutting down.

Been weeks and i have done so much on O/S side first...
Reset windows keeping files - oddly enough there were Razer errors in the registry... system still rebooted.
Reset windows keep nothing - same deal.. weird things in the registry like windows was not clean and system still rebooting.
Create new thumb drive from microsoft media creation tool and format drive, clean wipe and reinstall. Install apps, etc and still rebooting.

now oddly enough, while installing widows, system is fine and no issues, no power offs and even get software and apps installed... then random... Doubt it is the apps i have installed....

There was an error in the event log stating something (did not screenshot or keep) about power lowered or something... so I bought a power supply off of ebay and still reboots...
then decided screw it... Motherboard...bought one of them and system swapped... STILL DOING IT!!!! thus not a bios setting....

I decided to take the e5-2678 v3 out and put the OEM back in and uhmmm STILL REBOOTING...

took 10gb nic out
took usb3 pcie 1x card out
took 3x 16gb dims out and 4x 8gb dims out and left 1x16gb in - still rebooted
removed that 16gb and put one of the 8s in and still ....

There really isnt anything left.
CPU Temps are good as I installed an app... 32C on all cores
3 fans in front working, cpu has heatsink with fan in middle and it is working.

The ONLY thing left is where the hot swap power supply connects and power distributes out but really... could that be bad?!?!?!?!?!

I am only $100 in on trying to fix it with the ps and mobo....

need guidance on what to try next...

Thanks!
p.s. It is not time for me to build a new pc as Disney set me back $8k for 6 adults and dont have the coin for it at this point. or maybe it is, dont know....
 
Oddly enough... thinking about it.. i get it that the machine was fine before vaca and not after, I was able to reinstall windows a few times with no issues and install apps... and get far too... then issues...
I kept a txt file - Installed.txt - and looking through it, got a LOT installed.. hell warzone 160+gb download and install with no reboots... so I am going backwards of last SW installed and uninstalling..
Doubt was the VERY Last... Microsoft Expressions Web 4 trial - used for college and it is installed on my hp z420 I am using while gaming rig is down...
but did uninstall
PlayOn and MCEBuddy
so lets see...
 
and the never ending story... i shut the machine down, swapped cpu, put all memory in, cards, etc.. and boom .... BROKEN AGAIN!!!! [Bangs head on wall}

so many different attempts here and there... back and forth with so many things trying... It is up and running right now with all stuff except 2x8gb dims

going to just leave it up and running... for an hr if it does.. then reboot it... let it stay up again.. then add 1 of the dims and see what happens.
I do have 80gb of ram without the extra 16 lol....
 
so its not spontaneously rebooting, but windows says shutting down and then it reboots? does it do this with just windows loaded, no apps? on the off chance, have you tried another m/kb and disconnected all peripherals?
 
pendragon1 said:
so its not spontaneously rebooting, but windows says shutting down and then it reboots? does it do this with just windows loaded, no apps? on the off chance, have you tried another m/kb and disconnected all peripherals?
Click to expand...

so I have a clean install of windows 10, removed every dimm (removed 7) so I just have 1 installed, removed every card except video and nvme as OS is on that... disconnected mouse and keyboard...
and i hear it randomly reboot as it is not near me on a table.... I login and launch a txt file just to know when i login again, if txt file is not up, rebooted. event viewer does not give much headway either...

replaced mobo and ps and this is driving me crazy. I thought apps too cuz it installed win10 and never did a reboot outside of it...
i am just confused on this one....
 
TeleFragger said:
so I have a clean install of windows 10, removed every dimm (removed 7) so I just have 1 installed, removed every card except video and nvme as OS is on that... disconnected mouse and keyboard...
and i hear it randomly reboot as it is not near me on a table.... I login and launch a txt file just to know when i login again, if txt file is not up, rebooted. event viewer does not give much headway either...

replaced mobo and ps and this is driving me crazy. I thought apps too cuz it installed win10 and never did a reboot outside of it...
i am just confused on this one....
Click to expand...
k. turn off auto-restart and see what the bsod says
 
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