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Deleted member 93354
Guest
while i agree with the general idea of your post... you clearly have not been to the toys r us near me.
there is no reason to go to your local big box when
this is not going to be the average for every toys r us, but there is no reason for me to spend more money there as opposed to .... well ... anywhere else on the face of the earth.
- They do NOT have good service, in fact they have horribly rude people who consistently do not care about their jobs and go out of their way to be rude at times
- they are not really a local business... your dollars spent there do not stay local (maybe the local salaries but you know what i mean on that)
- the local people being employed there can get a job in several other horrible places where they can insult their customers and make just as much money (mcdonalds?)
I had good experience there. I remember one time my wallet fell out of my pocket in the car before I went in the store. When I made it to checkout and couldn't find my wallet, the manager used his discression and let me have the toys for free. I didn't even ask. It was only $10. But they don't like seeing crying kids. I went back the next day and gave him a $20 and made my kids write him a thank you note.
But I live in Pennsyltucky. I notice there's a different level in service between states. Maryland associates at home depot give you the "WTF are you bothering me for?" Up here they will walk you to the isle and show it to you.