Whach
[H]ard|Gawd
- Joined
- Dec 22, 2011
- Messages
- 1,244
So uhh I bought one of those new sli bridges from the nvidia store and got it 2 days ago. Just received the following email from them:
"Unfortunately, we discovered that we sent you the incorrect 2-way SLI configuration and will be remedying this immediately. Your replacement 2-way SLI bridge will be sent to you shortly. We will provide the tracking info to you in a separate email as soon as your replacement has been sent. Please keep the original product as a token of our apology.
Our customer service team has since fixed this error so that this will not happen in the future.
Thank you for understanding and we look forward to serving you in the future.
Nvidia Customer Care"
I didn't even notice they'd sent me the wrong one until they told me! Anyway, I'm genuinely impressed that they corrected their mistake themselves without any prompt from me - and i don't usually praise companies. Good one & I tip my hat to ya nVidia ^_^
UPDATE: They sent it overnight FedEx - already here!
"Unfortunately, we discovered that we sent you the incorrect 2-way SLI configuration and will be remedying this immediately. Your replacement 2-way SLI bridge will be sent to you shortly. We will provide the tracking info to you in a separate email as soon as your replacement has been sent. Please keep the original product as a token of our apology.
Our customer service team has since fixed this error so that this will not happen in the future.
Thank you for understanding and we look forward to serving you in the future.
Nvidia Customer Care"
I didn't even notice they'd sent me the wrong one until they told me! Anyway, I'm genuinely impressed that they corrected their mistake themselves without any prompt from me - and i don't usually praise companies. Good one & I tip my hat to ya nVidia ^_^
UPDATE: They sent it overnight FedEx - already here!
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