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- Aug 20, 2006
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The fruit company has put on their pro-consumer hat. Until now, you were pretty much out of luck for authorized warranty repairs if your iPhone had its screen fixed by someone other than Apple in the past, but that is no longer the case. There seems to be a number of caveats, though: issues cannot be display-related in any way, and service will be declined if failure involves a third-party aluminum enclosure, logic board, battery, Lightning connector, headphone jack, volume buttons, mute switch, sleep/wake button, and certain microphones.
iPhones that have undergone any third-party screen repair now qualify for warranty coverage, as long as the issue being fixed does not relate to the display itself, according to an internal memo distributed by Apple today. MacRumors confirmed the memo's authenticity with multiple sources. Previously, an iPhone with a third-party display was not eligible for any authorized repairs under warranty. When a customer with an iPhone that has a third-party display seeks a repair for a non-display issue, Apple Stores and Apple Authorized Service Providers have been advised to inspect the device for any fraud or tampering, and then swap out the device or replace the broken part based on Apple's in-warranty pricing.
iPhones that have undergone any third-party screen repair now qualify for warranty coverage, as long as the issue being fixed does not relate to the display itself, according to an internal memo distributed by Apple today. MacRumors confirmed the memo's authenticity with multiple sources. Previously, an iPhone with a third-party display was not eligible for any authorized repairs under warranty. When a customer with an iPhone that has a third-party display seeks a repair for a non-display issue, Apple Stores and Apple Authorized Service Providers have been advised to inspect the device for any fraud or tampering, and then swap out the device or replace the broken part based on Apple's in-warranty pricing.