Winter rarely brings surprises aside from how much it’ll snow, but the latest cold season has caught a certain group of folks off guard (Alternate source sans paywall): new EV owners. Recent Tesla buyers, for instance, have taken to social media to complain about frigid temperatures reducing the performance of their vehicle’s batteries. As drainage is a decently reported issue, many are simply showing their naivety, but complaints related to a design element may have some merit: an allegedly poor handle has made doors especially difficult to open. Ronak Patel, a CPA auditor in New Jersey, bought a Model 3 last August. He’s driven about 150 miles in the cold over the last few days. “My biggest concern is the cold weather drained my battery 20 to 25 miles overnight and an extra five to ten miles on my drive to work,” he said. “I paid $60,000 to not drain my battery so quickly.” Tesla isn’t alone in facing this flaw. Tesla [also] made a door design decision that is coming back to bite some buyers. The Model 3’s handles are flush with the exterior of the car and require customers to push on one side, then pull on the other to open them.