Suddenly I can not extend my desktop to a second monitor....

Discussion in 'Video Cards' started by Xarzu, Jan 9, 2017.

  1. Xarzu

    Xarzu n00bie

    Messages:
    3
    Joined:
    Jan 6, 2017
    I am trying to extend my desktop to a second monitor.
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    It was working and suddenly it stopped.
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    Yes, I know how it is supposed to work with the display settings, but I can not get the operating system to recognize the existence of two monitors. Let me first explain some details because my situation is not like the others. First of all, it was working and suddenly it stopped. Also, according to the Windows 10 OS, my drivers are all updated.
    .
    I am also able to reboot and have the system work with either monitor and looked into either port on the video card.
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    Please advise.
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    The problem seems to be that the drive for the monitors does not work:
    [​IMG]
    .
    I first tried uninstalling the associated software for the driver from the Control Panel:
    [​IMG]
    Armed with this information, I downloaded a software from NVIDIA that promised to update the drivers. Then I uninstalled the software and tried to use the NVIDIA tool to install a new driver. Then I was prompted to reboot (sometimes several times). But nothing seemed to work. I would open up the Device Manager and there was always this yellow yeld warning icon next to the Display adapter for NVIDIA GeForce 8800 GTS.
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    So, I am stuck. Please advise.
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    Here is the details of my system.
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    From the CMD set command:
    PROCESSOR_ARCHITECTURE=AMD64
    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel
    PROCESSOR_LEVEL=6
    PROCESSOR_REVISION=3c03
    .
    Basic information:
    Windows edition
    Windows 10 Pro
    .
    System
    Processor: Intel(R) Core(TM) I=i5-4690K CPU @ 3.50GHz 3.50 GHz
    Installed memory(RAM): 16.0 GB
    System type: 64-bit Operating System, x64 bsed processor
    .
    Motherboard:
    For the mother board, I typed from the command line:
    wmic baseboard get product,Manufacturer,version,serialnumber
    Manufacturer Product SerialNumber Version
    MSI Z87M GAMING (MS-7866) To be filled by O.E.M. 1.0
    From Pinform Speccy we have this information:
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    Operating System
    Windows 10 Pro 64-bit
    .
    CPU
    Intel Core i5 4690K @ 3.50GHz 58 °C
    Haswell 22nm Technology
    .
    RAM
    16.0GB Dual-Channel DDR3 @ 933MHz (10-11-10-30)
    .
    Motherboard
    MSI Z87M GAMING (MS-7866) (SOCKET 0) 31 °C
    .
    Graphics
    Generic Non-PnP Monitor (1600x1200@64Hz)
    NVIDIA GeForce 8800 GTS (NVIDIA)
    .
    Storage
    238GB Crucial_CT256MX100SSD1 (SSD) 23 °C
    698GB Seagate ST3750640AS (SATA) 23 °C
    698GB Western Digital WDC WD7501AALS-00J7B0 (SATA) 29 °C
    3GB JetFlash Transcend 4GB USB Device (USB)
    .
    Optical Drives
    ASUS DRW-2014L1T
    .
    Audio
    Realtek High Definition Audio
    .
    RAM
    Memory slots
    Total memory slots 4
    Used memory slots 2
    Free memory slots 2
    .
    Memory
    Type DDR3
    Size 16384 MBytes
    Channels # Dual
    DRAM Frequency 933.5 MHz
    CAS# Latency (CL) 10 clocks
    RAS# to CAS# Delay (tRCD) 11 clocks
    RAS# Precharge (tRP) 10 clocks
    Cycle Time (tRAS) 30 clocks
    Command Rate (CR) 1T
    .
    Physical Memory
    Memory Usage 51 %
    Total Physical 16 GB
    Available Physical 7.81 GB
    Total Virtual 18 GB
    Available Virtual 8.82 GB
    SPD
    Number Of SPD Modules 2
    Slot #1
    Slot #2
    .
    Graphics
    Monitor
    Name Generic Non-PnP Monitor on Microsoft Basic Display Driver
    Current Resolution 1600x1200 pixels
    Work Resolution 1600x1160 pixels
    State Enabled, Primary
    Monitor Width 1600
    Monitor Height 1200
    Monitor BPP 32 bits per pixel
    Monitor Frequency 64 Hz
    Device \\.\DISPLAY1\Monitor0
    NVIDIA GeForce 8800 GTS
    Manufacturer NVIDIA
    Model GeForce 8800 GTS
    GPU G80
    Device ID 10DE-0193
    Revision A3
    Subvendor NVIDIA (10DE)
    Series GeForce 8
    Current Performance Level Level 0
    Technology 90 nm
    Die Size 484 mm²
    Transistors 681 M
    Release Date 2006
    DirectX Support 10.0
    DirectX Shader Model 4.0
    OpenGL Support 3.0
    Driver version 21.21.13.4201
    ROPs 20
    Shaders 96 unified
    Memory Type GDDR3
    Bus Width 64x5 (320 bit)
    Anti Aliasing Modes -?-
    Filtering Modes Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
    Noise Level Moderate
    Max Power Draw 147 Watts
    Count of performance levels : 1
    Level 1 - "Perf Level 0"
    .
    Monitors:
    [​IMG]
    [​IMG]
    .
    ===================
    .
    I have done all the things you might expect I should do. Yes, I went out and bought Endust at Target, opened the case, and gave it a good dusting.
    So, yes, I pulled out the card and put it back. This was part of the dusting effort.
    The first thing I did was swap out the monitors. I concluded that either monitor will work in either of the two ports on the graphics card, but only one will work at a time for some reason.
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    And, yes, I did a system restore. Actaully, to be precise, I did a system recovery since my OS said that it was more than 10 days since I did a system recovery (or some such excuse).
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    No, I have not tried a system restore. I guess that is the next ting for me to try.
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    This is the information I got after a system reset
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    [​IMG]
    .
    So, it seemed to be saying that all I needed to do is reboot my system.
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    After a reboot, this is what my Device Manager looked like:
    .
    [​IMG]
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    So I decided to follow the instructions on the NVIDA web site:
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    [​IMG]
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    Here are the versions of the drivers I removed from my system
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    [​IMG]
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    This the actual name of the installer for the driver
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    [​IMG]
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    After the install process, this is the list of components that the installer finally installed on my system
    .
    [​IMG]
    .
    But it still does not work. My system still cannot recognize the other monitor. Please advise. It worked before and stopped suddenly and I am not sure what to do next.
    .
     
  2. oprsec

    oprsec n00bie

    Messages:
    2
    Joined:
    Jun 9, 2016
    That is a wealth of information, let me see

    <...>

    While I was researching the precise murcery content of your Compaq monitor, I've come to the conclusion that most likely your 10 year old video card ... is dead.

    Pretty sure you can find something for $40 that runs circles around it by now.
     
    Xarzu likes this.
  3. Supercharged_Z06

    Supercharged_Z06 [H]ard|Gawd

    Messages:
    1,141
    Joined:
    Nov 13, 2006
    Well, if those screenshots are from your system, it appears the card is still working as far as base VGA drivers are concerned. Clean out your existing drivers and any driver folders. Turn off your system and take out and reseat your card. Reconnect all your cables to it. Make sure you download the correct driver for your card and your OS. Re-install the driver. If it doesn't start working, then chances are your 10 year old GPU has finally given up... Like oprsec says, spend $40 on a new one.
     
    {NG}Fidel likes this.
  4. whateverer

    whateverer AMD Owns Techreport

    Messages:
    325
    Joined:
    Nov 2, 2016
    Have you tried integrated graphics?

    From a quick lookup, that cheap AOC is VGA-only, but the Compaq monitor has DVI as well.

    If you have the adapters already, you can use those on your integrated graphicss. Displayport-VGA, and then passive HDMI to DVI.

    Otherwise, get a video card that fits your needs for a minimum price: this one has a 3-year warranty, was released two years ago so the drivers should be long-supported,, and has a VGA plus DVI, so no adapters needed.

    The new video card is not much more expensive than adapters!

    https://www.amazon.com/MSI-GT-710-1...e=UTF8&qid=1484031810&sr=1-18&keywords=gt+710
     
  5. Xarzu

    Xarzu n00bie

    Messages:
    3
    Joined:
    Jan 6, 2017
    I am thinking now that you are probably right.