Steam problem

Discussion in 'General Gaming' started by Denpepe, Jan 31, 2019.

  1. Denpepe

    Denpepe Gawd

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    So my recently rebuilt computer with a clean windows 10 install seems to be having some issues with steam webhelper.exe.

    My computer will lock up and the only thing I can find in the logs is "Error: Failed to add firewall exception for C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe"

    The weird thing is that the cef.win7x64 dir does not exist, I only have a cef.win7 dir (which does have the webhelper file in it, also have webhelper whitelisted in windows firewall)

    I tried to fix it by uninstalling steam and reinstalling but this did not seem to fix it.

    I can see on google that this problem seems to be semi common, but I can't seem to find a fix for it.
     
  2. Armenius

    Armenius [H]ardForum Junkie

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    At what point when you were reinstalling things did you initially install Steam?
     
  3. Denpepe

    Denpepe Gawd

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    hmm, the store that did the troubleshooting with my old stuff built in the new mobo and CPU and did the windows install + drivers. When I got the machine home and hooked up I started installing my software steam would have been one of the first things to be installed.
     
  4. Armenius

    Armenius [H]ardForum Junkie

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    Are you using a third-party firewall? If so, is the Windows firewall disabled?
     
  5. Denpepe

    Denpepe Gawd

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    Just the windows firewall.
     
  6. Denpepe

    Denpepe Gawd

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    Ok so a little update: so far I haven't had any more crashes for a couple days. I did however after the last crash change my RAM which I was planning to do anyways since I wanted the quad channel kit back for when my 7820x get's RMA'd.

    /knocks on wood hoping he did not just jinx himself.