houkouonchi
RIP
- Joined
- Sep 14, 2008
- Messages
- 1,622
you should not be in here bashing OCZ because you didn't read or understand what was going on. you probably bought it for some reseller because you were getting it cheap. well, sorry man, but you get what you pay for.
OCZ has a tremendous reputation and alot of respect out there in the enthusiast market for taking care of its customers. there products are also top-notch. they provide ten times the support of any other manufacturer, and have set industry standards with availability of firmware updates and coherent tech support forums.
get over it already. you got burned by your reseller. NOT BY OCZ.
I was actually semi concerned with the warranty to begin with. This is what really erks me. In the manual (which I read) it doesn't state anything about an authorized reseller for the warranty. Also I even emailed OCZ and gave them the serial numbers to ask if there would be any problem with the warrnaty and they said this:
Comment: The drives have a 2yr warranty from the date of purchase
Another one line response... They did not even mention 'as long as you bought from an authorized reseller'. I would have have probably returned the drives or atleast tried to if I found out back then that I would have problems for the warranty.
Also they don't have a list of authorized resellers so how the hell are you supposed to know if the seller is authorized or not?
Also why is the reason for this policy in the first place? The only valid reason I could think of myself (there may be others) is to have a reputable company that they know they can trust when verifying the purchase date. This seems kind of moot on a drive that hasn't even been on the market for two years and even if you assume I bought it right when it was released it would still be in warranty?