Star Citizen backers who want their money back are out of luck, as CIG has reportedly ignored all refund demands since December 2017. One redditor took the company to court but essentially lost his case after CIG managed to convince a judge that the arbitration clause present in the current TOS applies to transactions that occurred before it existed. CIG has removed almost all backer’s rights through their revisions to the TOS. This includes CIG’s obligation to be financially accountable to their backers, something that they explicitly promised during the project’s initial drive for funding. They apparently don’t really have to deliver a final product either.